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Customer reviews: Avada SEO Image Optimizer

Develop by Shopify

The Avada SEO Suite app helps Shopify store owners optimize their sites for search engines, improving visibility and traffic. This review covers its features, pricing, and real user feedback to help you decide if it’s the right SEO tool for your business.

Reviews (3,937)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Spiral Implant

Sep 23, 2025  on Shopify

The app has been so helpful for improving SEO on my site. Customer support has been top-notch, especially Penelope, she always helps me whenever I have an issue, and I always get a solution.”

home-store.co.il

Sep 23, 2025  on Shopify

Highly recommend, staff who will help with any questions. Tiana Thank you very much for your help.

Minha loja

Sep 23, 2025  on Shopify

Great attendant, very helpful and professional.

Canon Watches

Sep 23, 2025  on Shopify

Good

Fine Diamond

Sep 23, 2025  on Shopify

The app support is very capable, responsive and polite.Tobias helped us resolve many issues. Inwould recommend this app for all Shopify stores who are looking to optimise their store.

Studiochateau

Sep 23, 2025  on Shopify

Customer service was very fast. Christian was helpful in answering my questions and helping with image optimization.

3sung llc

Sep 22, 2025  on Shopify

Tobias is best problem solver

Furrero

Sep 21, 2025  on Shopify

The support in this app is quick. Support advisor Ricky fixed up my queries within 5 minutes.

Mela Wedding

Sep 21, 2025  on Shopify

Pamela Thank you!! Great job in supporting me

Dekoja.net

Sep 21, 2025  on Shopify

Easy to use and very helpful support

MiniCharms

Sep 21, 2025  on Shopify

Ricky was super attentive to my requests and questions about SEO and performance with all helpful explanation. Kudos

NuAira

Sep 20, 2025  on Shopify

Always a pleasant experience. Notified Tobias of actions I needed help with and he quickly found a solution and continuously work to resolve any problems that come. Thank you so much Tobias.

HighTech security systems

Sep 20, 2025  on Shopify

thank you T o b i a s for your helping

Antarmada

Sep 20, 2025  on Shopify

I had some issues with setting up my meta titles and descriptions, and Tobias from Avada support was very willing to help. He quickly understood my request, forwarded it to the right team, and made sure I wasn’t left waiting without answers. I really like the app and the service so far — great support experience!

Shop for Good

Sep 19, 2025  on Shopify

Penelope has been so helpful in getting me started with this. I've already seen improvements in my site speed. Looking forward to working through more improvements with the help of Penelope and the support team.

Sally Makeup Accessories

Sep 19, 2025  on Shopify

A good app that solves all your page issues and what is more important is the customer support you that you will get where you can chat any time. The chat agent was knowledgeable , patient, and helpful.

W.Y.P.N.

Sep 18, 2025  on Shopify

Great app! The staff is super helpful and the support team responds quickly. The interface is very easy to use, even for beginners. Highly recommend!

Juliet Grace Jewelry

Sep 18, 2025  on Shopify

Ricky was very helpful answering my questions and providing assistance.

Viorica Cosmetic Romania

Sep 17, 2025  on Shopify

I want to thank Lang from Avada for being very helpful and responsive. This is not the first time I’ve reached out to the Avada team, and every time they provide amazing support. Their assistance helps me a lot, and I truly appreciate their professionalism and dedication.

phareco

Sep 17, 2025  on Shopify

Viola helped me with a problem with the h1 tag, you go, girl!

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