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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

Reviews (7,988)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Seriatu

Apr 14, 2024  on Shopify

Audrey e equipe trabalharam de forma rápida para a melhora da velocidade do site, realmente ficou bem veloz. Recomendo o aplicativo!

Olbeca

Apr 14, 2024  on Shopify

I wanted to take a moment to express my appreciation for Sunny and Anivia's exceptional support. Your responsiveness and effectiveness in resolving our issue were truly impressive . It’s clear that your team is committed to excellence, and it made a significant difference in our operations. Thank you for your dedication and swift action.

Dušek Décor

Apr 14, 2024  on Shopify

Hana from Anvia was super helpful and kind. All issues solved fast.

IFV Glasses

Apr 14, 2024  on Shopify

Customer Service is very helpful.

Oppastore

Apr 13, 2024  on Shopify

Great app! Been using it for almost an year now .. does the job and has almost all possible SEO solutions. It has good integrations with other apps like reviews which are a big factor in SEO Support is great, especially Tiana

POSTUPRO

Apr 13, 2024  on Shopify

Avada SEO Optimizer is a game-changer! As a digital marketer, I've tried various SEO tools, but none compare to the efficiency and effectiveness of this app. I must highlight the exceptional customer support provided by Tiana. Her expertise and dedication to ensuring customer satisfaction are amazing!

JeanZone

Apr 13, 2024  on Shopify

Sehr gute App mit einem super Support ! Sehr zu empfehlen ! Vielen Dank an Tiana vom Support Team

J & J Pet Club

Apr 12, 2024  on Shopify

Good Customer servie, quick response especially Tiana and Toby. They solved my problem in mins

SKINY

Apr 12, 2024  on Shopify

maravilhoso, um suporte muito bom agradeço a "Audrey e Toby" que foi muito gentil e resolveu meu problema muito rápido acho que vou ficar muito tempo com o Avada

NomadGroove

Apr 12, 2024  on Shopify

Thanks for the right response for the urgent seo issue to Hana :))

PraticWay

Apr 11, 2024  on Shopify

Hanaaa!!

Sua Roupa

Apr 11, 2024  on Shopify

Hana and Willian served me very well, my experience on the app was great

Ace Euronics

Apr 11, 2024  on Shopify

Great customer service!

CaseBuddy Australia

Apr 10, 2024  on Shopify

Had an issue with loading speed, support helped fixing it within 24h. very happy with this app.

Noble Body

Apr 10, 2024  on Shopify

I just started using the app on my ecommerce store, but I can already see the benefits for SEO, site speed and everything that used to be a big mystery. Great people and great support. Emily was awesome to address an issue I had.

Funky Insole

Apr 10, 2024  on Shopify

Helpful plug in. Hana was very fast and helpful with support as well :)

Fur Play

Apr 09, 2024  on Shopify

I just signed up and am still learning. I asked for help and Hana was amazing. She helped me find what I needed. So far - so good! Thank you, Hana!

Minha loja

Apr 09, 2024  on Shopify

Equipe de suporte muito prestativa. Tive a experiência de atendimento da Hana e foi excelente o suporte prestado.

Happfy

Apr 09, 2024  on Shopify

Muito Bom

BELNAN

Apr 09, 2024  on Shopify

The main features are paid, but there are plenty of free features as well. The Chat system is very helpful, especially for new users like me. With Audrey, a friendly agent, there's nothing to be afraid of.

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