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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

Reviews (7,988)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Adorehome

May 29, 2024  on Shopify

it is perfect program for saving seo cost. Lovely Mia Technician Toby helped me a lot for explaning and solving the problems for us. Recomand!

GEMYSE

May 28, 2024  on Shopify

5 stars, thanks to Lydia for her technical support, which solved my problem perfectly. Lydia is very technical and patient.

Aroma Olymp

May 22, 2024  on Shopify

I 100 % recommend using the Avada app! There are a lot of features, that are very helpful, like optimizing speed, adjusting images and much more! Even more, I can recommend the support team! I needed help in very specific matters (like nofollow-links or too many h1 tags) and they could help me instantly. My special thank's goes to Esther and the technician Tony for solving the issues right away! Will always come back for help and tips!

VXB Ball Bearings

May 09, 2024  on Shopify

Amazing app with a large amount of features. The customer service is amazing and quick, any and all our issues are resolved fully and quick. Audrey and Tony was able to help us with an issue we where having with very little effort from our end, and even ended with additional features being added to help us. Would highly recommend this app.

Dayjour

May 02, 2024  on Shopify

We are using this Avada seo suite from our store beginning. Till now we got good service from them. Their customer support is more responsive. Expecially “hana”.. She helped me to fix issues with our store.. Thank you for your supports.. we are looking forward for your more services

KIWI-STRENGTH

Apr 27, 2024  on Shopify

Audrey is awesome and went above and beyond

www.indiancart.com.au

Apr 27, 2024  on Shopify

Audrey was very helpfull to sort the issues

Moda Virtue

Apr 26, 2024  on Shopify

Amazing people, kind, helped me a lot. Keep up with good work

Oemph

Apr 26, 2024  on Shopify

I was struggling to fix some links and speed on my side and after one quick message to Audrey everything was sorted. Excellent service

Fetch-the-Paper

Apr 26, 2024  on Shopify

The support staff at Avada is the best around. They are quick to respond to my inquiries (especially Tiana and Toby). They are all wonderful people with the knowledge it takes to keep my site running smoothly. I have hiccups here and there, but their staff are quick to get it fixed for me. I appreciate this app and their staff VERY much!

Shop & Buy

Apr 26, 2024  on Shopify

I had a problem with a script, Audrey and Nikita quickly fix it and it works great. very happy with the customer service. and look forward to using Avada more.

Grelie.pl

Apr 25, 2024  on Shopify

Very good and fast service. All thanks to the help of Hana and Toby

LE CAPITAINE D'A BORD

Apr 25, 2024  on Shopify

Wonderful app! Works very well! Staff Tiana was very helpful! Thank you!

Snugniture

Apr 25, 2024  on Shopify

very good

MobielMarkt

Apr 23, 2024  on Shopify

Tiana and Nikita - the tech were great! They helped me resolve a lot of issues :)

Rebombori.es

Apr 22, 2024  on Shopify

Hana help me so much with the configuration and solve me all doubts. Great app. Thank you so much.

Toypal

Apr 22, 2024  on Shopify

@Hana was amazing about helping us

Corkframes.com

Apr 22, 2024  on Shopify

We are very satisfied with Avada SEO so far. It helps us with most of our basic SEO work. We recently had an issue due to an update, and Hana and Anvia quickly responded and helped us with the issue. This was really helpful to us due to an ongoing campaign. Getting this kind of quick support is not that common nowdays, and it makes the investment worth every penny.

MooBoo Home

Apr 22, 2024  on Shopify

Always very helpful and patient, my issues get resolved quickly and with smiley emoji's. I think i've saved a lot of money using this app. Tiana and Tony have been especially helpful today! Thank you

LATATVA Private Limited

Apr 22, 2024  on Shopify

I am going to change my feedback based on my recent conversations with Esther and her team. They have worked consistently to improve my website speed. Technical team has provided me regular and detailed updates on the actions they have performed to improve the speed. They have also provided some reasons that effects the speed score in general. I am happy with their support and consistent improvements done by the team. Thanks !

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