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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

Reviews (7,988)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

SmokeWeed.com

Jun 02, 2024  on Shopify

Absolutely amazing MUST-HAVE app. Helped our site speed SO MUCH -- and the cherry on top is the service is absolutely unmatched. Thank you so much for all the help in setting up and a wonderful service experience, Judy!

Golden Alley

Jun 02, 2024  on Shopify

Suporte efetivo e grandes soluções a poucos cliques de distância. Super recomendo o aplicativo, até mesmo na versão gratuita!

PLATINPLUS

Jun 02, 2024  on Shopify

Very good, it helped me a lot with speed and the support is fast and practical, Ricky helped me a lot!

OrganoLinen

Jun 02, 2024  on Shopify

Really enjoyed using this app, especially because the team is so supportive. Rosie and Mia are incredibly helpful and respond quickly whenever we need assistance. Definitely go for AVADA SEO apps.

Be Cre8v

Jun 02, 2024  on Shopify

Great app for optimizing your store. The customer support is great. Lydia was pro-actively responding to my queries and also helped me understand the process and what goes on the backend.

Mkclick Tienda

Jun 02, 2024  on Shopify

Audrey :)

Unknown Union

Jun 01, 2024  on Shopify

I'm writing this review -- something a rarely ever do -- to highlight the extraordinary customer service provided by Kevin. I'm also happy with the services provided by Avada, but that alone was not enough to cause me to leave this review. Kevin, you're a rock star! 5 stars.

LilleLoop

Jun 01, 2024  on Shopify

Awesome support, fast and quick. Insane acutally

HatCat

Jun 01, 2024  on Shopify

Great tool for optimizing and solving slow problems in my online store, even better was the support I received from Mia and the Technician Toby who promptly not only answered my questions but also solved problems that I didn't know how to solve on my own. Thank you very much for the excellent support!

Rosmarray Collections, LLC.

Jun 01, 2024  on Shopify

Mia and Toby assisted me with the issues I was experiencing on my website. Mia was very patient and explained the entire process to me. They were swift with getting my issues resolved!

The Rosary Scents

Jun 01, 2024  on Shopify

Just dropped a message on chat about something that was working and Hana fixed it for me within five minutes. A great asset to the company

MontroElectronics

Jun 01, 2024  on Shopify

I really enjoy this app! The support its quick ! Hanna really helped me to speed and im very greatfull for that!! I really recommend Hana!

Mundo Diverso

Jun 01, 2024  on Shopify

I was attended to by Tianna and Tony and they were totally incredible and helpful! Thx for the help.

GoodnessBox

Jun 01, 2024  on Shopify

I had a fantastic experience with Tiana and Tony! They assisted me in setting up my shopify store and resolved all the errors I encountered. Their support was exceptional, making the process smooth and stress-free. The SEO app is top-notch. Highly recommend their services!

Trail Threads Co. Limited

May 31, 2024  on Shopify

Great tool and helpful team

Nazar Jan's Supermarket

May 31, 2024  on Shopify

Great app, and the support team is really good, especially Hana and Maison from the support team they help very much in everything.

InfinityDress.com

May 31, 2024  on Shopify

100% recommend, easy to use, support is excellent. Liz is quick to respond.

Rennovi

May 30, 2024  on Shopify

Incredible suport, very attentive and really helped me solve the problem I was having, in addition to the quick responses. I just have to thank the team Lydia and Tony, they are great!

Flex-Mov

May 29, 2024  on Shopify

perfect, helpful

Artsquarenft

May 29, 2024  on Shopify

l'assistenza e davvero impeccabile e professionale, la mia fortuna e stata incontrare: Audrey, che nonostante io non sapessi scrivere in inglese, si ha spiegato e dato un aiuto veloce e professionale. Molto gentile davvero tanto, ringrazio per la pazienza e consiglio l'app sia per le funzionalità, sia per i loro piani rapporto qualita prezzo impeccabili, ma soprattutto per l'assistenza, da parte mia grazie, Andrey.

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