Reviews: Avada SEO Image Optimizer

Customer reviews: Avada SEO Image Optimizer

Reviews (7,988)

Overall rating

4.9

5

1,312
4

47
3

4
2

2
1

21

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

Exceptional customer support from team members like Ricky, Mia, and Lydia.
User-friendly interface and clear guidance, ideal for both beginners and experienced users.
Powerful features such as image compression, meta tag optimization, and SEO audits.
Responsive and efficient handling of technical issues and user queries.
Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

Issues with theme compatibility and integration, noted by some users affecting their sites.
The app is seen as slightly expensive by some, especially the Pro version.
Some users experienced automated changes leading to fluctuations in SEO rankings.
One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Misty Mountain Tea Shop

Jul 08, 2024 on Shopify

Tiana has been extremely helpful with SEO issues. Thanks!!!

Larivieradoree

Jul 08, 2024 on Shopify

Neptro

Jul 08, 2024 on Shopify

Ricky was a great customer service representative and was always their to help me. Very useful app

Shopdday

Jul 08, 2024 on Shopify

The service was very quick and managed to solve the problems. Attendant Mia e Techcnian Maison are very helpful! Thanks

Tropical Corner

Jul 08, 2024 on Shopify

Mettono a disposizione un bel po' di tool gratuitamente inoltre il supporto è velocissimo e super risolutivo, nel mio caso ad assistermi è stata Mia, la ringrazio anche qui. App eccezionale!

Shop Ease

Jul 08, 2024 on Shopify

I recently reached out for assistance to the app and Ms Penelope came online and assisted with my Google Search Console, and I couldn't be more pleased with the support I received. From the moment I presented my queries, the guidance and helps extended was clear, concise, and incredibly helpful. I got live support and assistance.

The Celestial Boutique

Jul 07, 2024 on Shopify

Ok Let me start by saying we are new to the e-comm game, and when we decided to start our shopify site we went all in instead of slow like many. Of course once we launched we had all sorts of speed issues, broken code etc. After dealing with two other apps that we sub par we tried Avada. And OMG what customer service. Im learning all this and they took control (while i was still on the trial!) and revamped my issues and continued to help help help. Now my site is becoming a lot more optimal. Thank you Mia, Hankim, Hallyfe, Ricky, and Kevin for all jumping in FAST to help. I'm hooked now and will be using there software moving forward.

Brillo Interno

Jul 07, 2024 on Shopify

Gostaria de Agradecer a atendente Audrey e o tecnico Nikita ,pelo atendimento ..me ajudaram !

Forai

Jul 07, 2024 on Shopify

Tiana was amazingly patient and helpful! She took care of my first question and then took on a second question, routing me to the tech team for further assistance.

Revela Store

Jul 07, 2024 on Shopify

100% Ricky

Auralca

Jul 07, 2024 on Shopify

one of the best apps out there for speed , seo and image optimisation and the support is around the clock "MAX" was great helped us resolve things quickly .

Diabexy

Jul 07, 2024 on Shopify

great team helping in every step

Maison Lissia

Jul 07, 2024 on Shopify

The application is really great and very optimized, the support is very responsive and Audrey really helped me. I recommend the application without hesitation

uzzrose

Jul 07, 2024 on Shopify

The product service is very good

Paul Lafayet

Jul 07, 2024 on Shopify

Good support team!

Happibee

Jul 06, 2024 on Shopify

Kevin helped with many questions.

Vapeando Ando

Jul 06, 2024 on Shopify

The app is robust, checks everything and helps out with "unknowns" to us newbies in SEO, but the best thing about it is customer service it REALLY is 24/7, it's sunday 7:30pm and they fixed an issue with H1 in my store Audry and Tony, you are the best!!!!

Venneir

Jul 06, 2024 on Shopify

Great customer service!

Port Kennedy Auto Parts & Batteries

Jul 05, 2024 on Shopify

Kevin in support was very helpful advising how to fix a couple of issues I was having with our website :D

My Blush Peony

Jul 05, 2024 on Shopify

Avada SEO Suite has been a game-changer for my Shopify store! Ricky, from the support team, was exceptional and went above and beyond my expectations. He not only helped solve all my issues but also provided valuable tips and information to further improve my website's SEO. I highly recommend this app and their amazing support team to anyone looking to optimize their Shopify store!