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Customer reviews: Avada SEO Image Optimizer

Develop by Shopify

The Avada SEO Suite app helps Shopify store owners optimize their sites for search engines, improving visibility and traffic. This review covers its features, pricing, and real user feedback to help you decide if it’s the right SEO tool for your business.

Reviews (3,931)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Ascending Lifters

Feb 25, 2025  on Shopify

Kevin was amazing at helping me with my issues in terms of SEO optimization as well as providing me discounts and guiding me to saving more money for the features I've been looking for.

Coupleheaven

Feb 24, 2025  on Shopify

My experience with Avada was just brilliant! The support team (especially Christian) helped me right from the beginning fixing a very specialized Google SEO problem I had with my store. And I didn't even pick a payed-plan, yet !!! They really took their time to help me and were very kind throughout the whole process! Thank you, Christian and Team! I can really recommed this App!

Cosy Abode

Feb 24, 2025  on Shopify

So far so good. Only downloaded a few days ago but it's a very self explanatory app and I'm making changes which appear to be improving the site, according to Avada. Not sure yet if Google will rank me better! But most of all the help staff (like Penelope) are very warm and helpful.

Sexshoptuga

Feb 24, 2025  on Shopify

Very good application and support with Mia even better helped with all the errors congratulations Mia!

Himiway Bike

Feb 24, 2025  on Shopify

The service is very good, i would like to speed up the web, and Mia the support team got my back, they work on the our theme and stuff i don't know to optimize it. anyway, thank you and i will keep on using it

Ageless You

Feb 24, 2025  on Shopify

Tiana was awesome and helped me out - made it so easy!

Precious Wax Sanctuary

Feb 23, 2025  on Shopify

Ricky has been super helpful. Great customer service and has helped me a lot with all my questions. Highly Recommend. Thank you.

Charlie Scott's

Feb 23, 2025  on Shopify

I contacted Avada support this afternoon regarding an issue with missing FAQ's showing on product pages. Mia and Ricky were extremely helpful and very quick (within a few minutes) in resolving this issue for me. They checked my settings and pointed me in the right direction to fix it. It was all explained very well to me and all my questions were answered. They sent screenshots for clarity too. Excellent service. Thank you so much!

Vivaaha Silks & Sarees

Feb 23, 2025  on Shopify

Nice assist thank you melody

Zennova Carpet

Feb 23, 2025  on Shopify

good support

Scented Whiispers

Feb 23, 2025  on Shopify

tiana is very cooperative in over all guidance appreciated her and tool is good

Passion Pulse Adult

Feb 23, 2025  on Shopify

They helped me with what I needed and resolved my concerns 100%

Willow & Oak

Feb 23, 2025  on Shopify

Great app and great customer service, especially from my guy Lang, he explain the issue to me and helped me fix it.

MÉRCIO BRÁS

Feb 22, 2025  on Shopify

Prático. Continuarei usando.

LemonSalt

Feb 22, 2025  on Shopify

Thank you Tiana and William for helping me out with the Meta tag query I had. I managed to get the right solution in a very quick time.

Hype PLR

Feb 22, 2025  on Shopify

i had some problems with my store and Ricky did everything for me to resolve it. Thanks a lot for that great support!

Mugsie

Feb 22, 2025  on Shopify

Lang and the team are fantastic—this is what customer service should be! Over the past two weeks, I've learned so much. They always respond promptly and explain everything clearly. I highly recommend this app to anyone looking to drive organic traffic to their website.

Off-Grid 12v

Feb 21, 2025  on Shopify

Nim was very helpful, and very friendly with my schema issues i was having on collections

CRAVO ROSE

Feb 20, 2025  on Shopify

Otimo atendimento e explicação precisa.

Mullet Racing Performance

Feb 20, 2025  on Shopify

Judy was sooooo helpful for w new user like me that is working through trying to figure things out. She was able to answer all my questions

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