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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

Reviews (7,981)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Top Notch Mart

Aug 25, 2024  on Shopify

I was highly inspired by the support service, especially Tiana and Raymond. They both helped me boost my website performance and fix various technical issues. I appreciate their help.

The Kitchen Galore Store

Aug 25, 2024  on Shopify

As a first time user I had questions. I contacted the Live Chat and Abby assisted me with my concerns. Not only was there a prompt greeting, she answered my questions and sent a tutorial link that explained exactly how to fix the issue if I was to encounter it in the future.

Reefresh

Aug 23, 2024  on Shopify

the tool is excellent, the support service even better. I highly recommend this tool. Kevin helped me a lot, he's a very competent person.

Rubysta

Aug 23, 2024  on Shopify

Audrey and Max great job problem fixed

Balance & Harmony Haven

Aug 23, 2024  on Shopify

Excellent App and Outstanding Support! I've been using the Avada SEO app to optimize my website, and I must say it's been a game-changer. The app is user-friendly, packed with features that truly enhance SEO, and has significantly improved my site's visibility. What really sets Avada apart, though, is the exceptional customer service. Ricky from the support team was incredibly helpful in resolving some issues I had with my site. He was patient, knowledgeable, and went above and beyond to ensure everything was working perfectly. I couldn't be happier with the experience!

Dink & Volley Pickleball

Aug 23, 2024  on Shopify

Day 1 of using Avada and so easy to connect to get help! Ricky was able to guide me through an SEO issue and was very helpful!

Vinlighting

Aug 23, 2024  on Shopify

Christian gave me a great customer experience. I subscribed to the Pro plan directly. Recommended using Avada SEO

Haute Sail

Aug 22, 2024  on Shopify

charles did a great job providing support

Astrologie Lounge Verlag

Aug 22, 2024  on Shopify

Really good app for SEO on your shopify website and the support when needed is amazing. Audrey from the support team just helped me with a problem with my google search console connection- she was so friendly and helped me step by step all the way through! I really recommend this app to everyone who wants a perfect SEO Shopify website and an awesome support team to go and chat to!

HUNDESCHATZ

Aug 22, 2024  on Shopify

Lydia from the avada team is very friendly and helpful. She took care of my problem with the app and was able to solve it straight away. Highly recommended.

Cacala

Aug 22, 2024  on Shopify

I would recommend the app, the support team is very responsive and solves all the issues especially Kevin.

Touzy-Hapstore

Aug 21, 2024  on Shopify

Excellent assistance from Christian, who gave me the help I needed for my problems. I would recommend

Vino Supremo

Aug 21, 2024  on Shopify

I received very nice help and service from Ricky & Max from Avada - amazing support. They answer so quickly and are so friendly and helpful

Lamoree’s Vintage

Aug 21, 2024  on Shopify

I have been using this app for years, and it gets better and better. It has so many useful features, and in easy to understand language. If you want to go a little deeper, there are videos and tutorials that are helpful, and not boring and overly technical. The app is so easy to use that I''ve hardly ever needed help, but when I have they are right on top of it. Should out to Ricky, who was a star for me.

AHORA DIARY | Custom Pet Portrait

Aug 21, 2024  on Shopify

This SEO plugin is fantastic, and Ricky from Avada is extremely professional, providing prompt responses that enhanced my overall experience.

BluEssenz

Aug 20, 2024  on Shopify

Enfantia

Aug 20, 2024  on Shopify

good

Golden Padel

Aug 20, 2024  on Shopify

great support from audrey fixing my SEO issues

Chamberland Homes

Aug 20, 2024  on Shopify

I had some issues regarding HTTP links and i was greeted by Penelope and Toby via the chat it was super easy to use and they were able to help me quickly, professionally and efficiently! definitely recommend they are very kind and i am super grateful!

Ulinepak

Aug 19, 2024  on Shopify

Tiana helped me a lot!!!! This plugin deserves 5 stars.

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