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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

Reviews (7,981)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

FolioPet

Aug 31, 2024  on Shopify

Avada SEO Suite is absolutely outstanding! It’s the most comprehensive and effective app I’ve ever used on Shopify. Every feature is designed to optimize my site, and the results are truly impressive. What impressed me even more was the incredible customer service and technical support. Huge thanks to Tiana and Raymond, who went above and beyond, guiding me with such patience and expertise. They made everything so easy to set up. I’m not just satisfied—I’m amazed!

Digital Retail Digest

Aug 31, 2024  on Shopify

I would be lost without the Avada SEO app. It makes my ecom life so much easier. I recently had an issues with 404 errors and a kind gentlemen called Ricky from the support team sorted them out for me straight away. This app is defo worth having on your ecom store :)

Dream Euphoria Store

Aug 30, 2024  on Shopify

I can't speak highly enough of the support team at Avada! They went above and beyond to resolve my issues quickly and professionally. A special shoutout to Audrey and Anivia, who were exceptionally patient, knowledgeable, and friendly. Their guidance made a huge difference in getting my project back on track. If you need top-notch support, Avada is the way to go! Thank you, Audrey and Anivia, for the amazing help!

Wortex Nutrition

Aug 30, 2024  on Shopify

O suporte oferecido foi sensacional e sensível a todas as minhas dúvidas. Espero que todas as pessoas possam ser atendidas da forma como eu fui. Muito obrigado Christian.

Kin Trading Post

Aug 30, 2024  on Shopify

Quick Reponse and ready to help! Thank you Christian!

DECLOCK

Aug 30, 2024  on Shopify

Thanks to that amazing guy Ricky! Spent more than 2h help me to fix my seo.

Jack n Charlie

Aug 30, 2024  on Shopify

The response from Avada was so quick and good. My problem was solved by @hana within minutes. Really appreciate the working of Avada and its technical team. Thanks

MILALAN

Aug 29, 2024  on Shopify

Good service support!

IntimaLAB

Aug 29, 2024  on Shopify

I want to express my sincere gratitude to Tiana for her outstanding support. She was incredibly responsive and offered practical advice on how to optimize my website. Her expertise in SEO was evident in her ability to pinpoint specific areas for improvement. I highly recommend her assistance!

Drakare

Aug 29, 2024  on Shopify

Super application, je l'utilise quotidiennement pour le SEO du site et l'optimisation des images. SAV hyper réactif et toujours là en cas de problème de vitesse par exemple !

Saltire Merch

Aug 29, 2024  on Shopify

I has a couple of issues and I got help from Audrey, fixed the issue within about a minute.

Mydrobe

Aug 29, 2024  on Shopify

Excellent Support and coordination from Penelope, she answered all my questions and helped me to setup the app

Just Adore

Aug 29, 2024  on Shopify

Customer care support is awesome

TETAEA

Aug 28, 2024  on Shopify

Gioselin

Aug 28, 2024  on Shopify

App davvero favolosa, ottima funzione e soprattutto ottima comunicazione con l'assistenza Tiana e Lydia sono state adorabili nell'aiutarmi.

Deliba

Aug 28, 2024  on Shopify

Great Customer care, thanks Lydia and Maison

FurryBackyard

Aug 28, 2024  on Shopify

Look for Mia and Technician Toby when you need a problem. Solved at once

Mulnivasi eBooks

Aug 28, 2024  on Shopify

Fantastic Support and Effective App! I've been using the Avada SEO Suite app for my Shopify store, and it's been a game-changer. The app itself is incredibly user-friendly and has helped improve my store's SEO performance significantly. What really stood out to me was the exceptional customer service. I encountered a minor issue, and Lydia and Maison were both incredibly helpful. They resolved my problem within just a few minutes, which was impressive. Their quick and efficient support made all the difference. Highly recommend this app to anyone looking to enhance their SEO on Shopify!

Cosmic Creations by Karen

Aug 28, 2024  on Shopify

"My experience with Ricky was excellent, he was very kind, provided great service, solved the main problem, and guided me on the next steps. I think the app is very useful, I recommend it."

Direct Darts

Aug 27, 2024  on Shopify

I've been using the app for about half a year, during that time I've had several app incompatibilities and issues that need to be fixed but I've spoken to several members of the support team and they've all been nice and helpful (most recently Christian and Toby) and when I have a difficult question the back office is also helpful. The app is constantly being improved, so as time goes on you get more value for your money. The app has a built-in page where users can indicate their needs and vote on the ideas already posted , which are visibly listened to and implemented, which is very positive.

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