I am still in the trial period, but when I contacted support, they responded promptly and were quite helpful. I want to thank Audrey and Anivia for their support and for getting things moving quickly on my site.

The tech was extremely helpful in giving me an understanding of my issues. I will be contacting them again soon to further work on my problems. all thumbs up here.

Really good app easy to use and if I ever had any questions Tiana was quick to help me and solve my problem!

Great app. Specially Customer Support

Erste wirklich gute Kundenberatung und Hilfe. Das Problem wurde schnell erkannt und das Technik Team hat das Problem sogar direkt für mich gelöst. Ich musste also nichts machen. Die Beraterin Pamela und der Techniker Andrew haben schnell geholfen und das bei voller Freundlichkeit. Ich bin sehr positiv überrascht.

Great app and great help from the team! Thank you Penelope for the quick assist, and kindness.

Penelope is amazing - We we're able to talk through what we wanted to do and she gave us a few options for how to move forward. This ended up saving so much time and help boost our website. The customer service is amazing we're able to work with on person for all our Avada apps. Definitely reccomend!

I'm thoroughly impressed with the exceptional support provided by the Avada team! Their responsiveness and willingness to go above and beyond my expectations have been truly remarkable. The Avada SEO Speed Image Optimize product has been a game-changer for my website's performance, and the support team has been instrumental in ensuring a seamless experience. The level of expertise and dedication displayed by the Avada support team is unparalleled. They're quick to address any concerns, provide detailed solutions, and offer valuable insights to help me optimize my website's performance. I highly recommend Avada to anyone looking to improve their website's speed, search engine rankings, and overall user experience. The product is top-notch, and the support team is equally impressive. Don't hesitate to give Avada a try – you won't be disappointed!

yeahh great support

It is a great app, thank you Penelopa for your assistant, you helped me a lot.

Tiana provided helpful assistance that effectively resolved my concerns as a user

Audrey was exdcellent! My site was performing poor until she assisted me in walking through all of the problem areas and improving them. I would highly reccomend this app and Audrey to anyone with a Shopify account.

Personnel très réactif je recommande

I use AVADA for around 1 year now, at everytime I reach the team they impress me more and more. As always, they are super responsive, surper helpful and super kind. This time, I had some trouble with my speedscore, and without hope, I reached them to find a solution. And actually they brought my store from a ~30 score to a >70 !!! I highly recommend

Support from Mia was really quick and it resolved issues. Thanks, keep going for better enhancement.

I had a fantastic experience with this app and the support team! The interface is intuitive and easy to navigate. Special thanks to Penelope for her exceptional help—she made the process smooth and efficient.

O melhor suporte que eu já vi! Ajudam muito a otimizar o site. Vale muito a pena!

Hana & the team are all top-notch! 24/7 they are here to help. worth every penny!

Support really good and it's pretty intuitive.

I was very impressed with the customer support, especially from Kevin. His assistance was exceptional and greatly appreciated.