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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

Reviews (7,981)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Wolfepacke

Sep 22, 2024  on Shopify

they really helped , the support "Hana" and their tech support "Toby" really made sure my H1 problem is all good since i have been trying to fic it for 2 days

BREAK FOUR

Sep 21, 2024  on Shopify

very good

Dao Ming Chuang

Sep 21, 2024  on Shopify

STYLO+SHOP

Sep 21, 2024  on Shopify

they are great with patience

Pole Dance Chic

Sep 21, 2024  on Shopify

Je recommande Avada SEO. Simple d'utilisation, rapide et efficace pour améliorer votre SEO et la rapidité de chargement de votre site grâce à un audit SEO ainsi que de nombreux outils d'optimisation. Service client au top ! J'ai eu la chance de discuter avec Ricky qui a rapidement répondu à ma demande.

Super Store

Sep 21, 2024  on Shopify

The Avada has a fast Help and give all you wan to to know. I was attend by PAMELA, she was very professional and polite. Was a pleasure to be supported by Avada. Swift and Gold!

HarmonyTree

Sep 20, 2024  on Shopify

Very fast and friendly customer service. Problem solved immediately. Everyone was very nice and friendly, especially Christian ;). The app is also ideal for good SEO.

Maabone

Sep 20, 2024  on Shopify

first of all thank you Hanna for ur support and really you have good support team and that make me excited to work with you and discover ur app and from my side, I can give Hanna 100% cuz she was extremely helpful and understanding what I need

DGC

Sep 19, 2024  on Shopify

Ricky at Avada has been an invaluable resource for us. From the moment I reached out for help, he demonstrated a level of professionalism and expertise that made a significant difference in our experience. We were facing several challenges with our website, and I felt overwhelmed trying to navigate the issues on my own. Thankfully, Ricky stepped in and quickly assessed the situation. He patiently walked me through the necessary fixes, explaining each step along the way. His clear communication and willingness to ensure I understood the process were truly commendable. Not only did he help resolve the technical problems, but he also took the time to teach me effective strategies for promoting our website. His insights into digital marketing and best practices were eye-opening, and I left the conversation feeling empowered and equipped with new knowledge. Overall, Ricky’s support went beyond just solving issues; he genuinely cared about our success and provided us with the tools we need to grow. I can't thank him enough for his assistance and guidance!

Fashion Modern

Sep 19, 2024  on Shopify

I had an outstanding experience with Audrey and Andrew from Avada! Their exceptional service was attentive and personalized, making me feel valued as a customer. They went above and beyond to address my needs and questions promptly. I highly recommend them for anyone seeking top-notch service and support!

Stationerymart.ae

Sep 19, 2024  on Shopify

I really love the app...free tools itself has many features..great app for starters...image optimization great...also has many free features which really enhance our site ranking in google..and the response on our queiry with customer service excellent...i may give 10 out of 10...thanks...keep going...special thanks to tiana..

4SafeIndustry

Sep 19, 2024  on Shopify

Ricky hielp goed

Luniton

Sep 19, 2024  on Shopify

I can't thank Kevin enough for his outstanding help with my website’s SEO! He took charge of everything, including optimizing my H1 tag and ensuring my site was structured for maximum visibility.

Elite Essence Store

Sep 18, 2024  on Shopify

Mia was great help and would like to give her a big thanks!

Douceur Bébé

Sep 18, 2024  on Shopify

Ótimo serviço! Quando precisei, fui orientar da melhor maneira Parabéns pelo profissionalismo

Bizarre Fit

Sep 18, 2024  on Shopify

Thanks Lydia, again she helps me with multiple problems. I mean Avada, any apps with them, you must have these apps from them.

JOYSTREAM

Sep 18, 2024  on Shopify

This app is great. The customer service is so good. Hana the customer representative helped me resolve all the issues and her reply was prompt.

EVER ENERGY®

Sep 18, 2024  on Shopify

Hands down – best support by far. Quick, friendly and professional. App great aswell.

Ae Botanicals

Sep 18, 2024  on Shopify

Amazing support from Penelope highly recommend

ELFPRO

Sep 18, 2024  on Shopify

Very nice support! I had problem with my online shop. I had an http"s" issue. The support helped me very quick her name was Mia. Thank you

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