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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

Reviews (7,981)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

MariaShape

Oct 13, 2024  on Shopify

Amazing App to boost your SEO with a good Audit, special thanks to Tiana for her amazing help

One Stop Plus

Oct 13, 2024  on Shopify

Can I give it a 10 star rating!?! My store has seen a 50% improvement in SEO ranking performance and speed improvement thanks to the Pro plan features enabled on the store. I've been in e-commerce for a few decades and honestly this is the best SEO optimization solution I've come across. I wish Avada offered this service for other e-commerce platforms I manage. It is AMAZING and easy to use! This is easily the best app I've installed on my ShopifyPlus store.

Upishoppy

Oct 13, 2024  on Shopify

I just started using the app, and I can’t thank Ms. Lydia enough for her kindness and amazing support. She is very patient and understanding, providing excellent customer service. Highly recommend!

petpawz.com.au

Oct 13, 2024  on Shopify

I had some technical issues with my Shopify store and reached out for help. Lydia and Andrew were absolutely fantastic throughout the process. They were quick to respond, very knowledgeable, and incredibly patient in explaining what needed to be done. Not only did they help fix the issue, but they also made sure I understood the steps, so I could manage things better in the future. I really appreciate their dedication and professionalism – they made a potentially stressful situation so much easier! Thank you, Lydia and Andrew!

Jeux-Géants by Splenderra

Oct 11, 2024  on Shopify

SO Riky the Best Tech for support quality thanks

IrregularLines

Oct 11, 2024  on Shopify

Ricky was very helpful. He even explained in detail some of the meanings that I didn't know. He took me through one by one features regarding fixing issues in product pages for SEO better optimisation results.

Smartify Space

Oct 11, 2024  on Shopify

Even on free version the app is very useful and offers a lot of guidance to optimise SEO. The customer support is very good, specifically Kevin was extremely helpful in answering any questions I had :)

dallaspresso.qa

Oct 11, 2024  on Shopify

I recently encountered some issues with the Avada app on my Shopify store, and I reached out for help. Mr. Kevin provided outstanding support! He was incredibly knowledgeable and took the time to understand my issue thoroughly. Not only did he guide me through the troubleshooting process, but he also offered clear and concise explanations that made it easy to follow along. His patience and professionalism made a huge difference, and I felt truly supported throughout the process. Thanks to Mr. Kevin’s assistance, my issue was resolved quickly, and my store is now running smoothly. I highly recommend reaching out to him for any Avada or Shopify-related concerns. He’s a true asset to the team!

By Marley

Oct 10, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service – Ricky is the Best! Avada has been a game-changer for my shops, and a big part of that is thanks to Ricky! The customer service is truly amazing – Ricky is always so friendly and quick to respond, making sure that all my stores run smoothly. No matter the issue, Ricky goes above and beyond to help out, ensuring a seamless experience every time. If you’re looking for top-notch support, Avada and Ricky are the way to go! Highly recommend!

Motorcycle Pit Mat

Oct 10, 2024  on Shopify

The app works great. However, what truly sets this app apart from others is definitely its customer support. I spoke with Penelope, and she is amazing. She answered all of my questions with patience and respect. It's truly a remarkable experience. Most programs can do what this app does, but they cannot offer the level of service this app provides. The greatest advantage of this company is working with experienced people like Penelope. Best regards to everyone.

CHIARA CUCINA

Oct 10, 2024  on Shopify

Super helpful support team - thanks for the quick set up!

FOREMAN® Products

Oct 10, 2024  on Shopify

Good App, Support is always fast to respond and are so helpful.

Luís Figo

Oct 10, 2024  on Shopify

nirohome

Oct 09, 2024  on Shopify

I had an issue with duplicate H1 titles and Lydia and Toby were very quick at fixing this for me.

Global Vendor

Oct 09, 2024  on Shopify

she is very pretty and kindly and good helper her rate is 11 of 10

Madge Beauty

Oct 08, 2024  on Shopify

Fantastic App with Excellent Customer Support! I've just used Avada SEO Speed Image Optimize, and it's been a game changer for my Shopify store. The app makes optimizing page speed and handling technical SEO super easy. I especially love the image compression and SEO audit features. Plus, their customer service is top-notch! I had a chat with support, and she was incredibly helpful and quick to guide me through the process. Highly recommend!

iMovR

Oct 08, 2024  on Shopify

Support was quick and helpful. Lydia was very responsive - excellent!

Les jardins d'Aissa

Oct 08, 2024  on Shopify

Great app and Lydia was very helpful on the technical service :)

Pharmahouse.online Store

Oct 08, 2024  on Shopify

Avada is very good app and "Mia" is very good guider he guides me very well

Bond Craftor

Oct 08, 2024  on Shopify

This is probably a good app because it has been helpful to me so far and does what I need in its features. It may have more powerful features but I need to upgrade my plan. Of course, I will upgrade my plan when I get familiar with it. The customer service staff Penelope is very enthusiastic to answer all my questions, which makes me feel good. I will continue to use this app!

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