Reviews: Avada SEO Image Optimizer

Customer reviews: Avada SEO Image Optimizer

Reviews (7,976)

Overall rating

4.9

5

1,299
4

47
3

4
2

2
1

21

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

Exceptional customer support from team members like Ricky, Mia, and Lydia.
User-friendly interface and clear guidance, ideal for both beginners and experienced users.
Powerful features such as image compression, meta tag optimization, and SEO audits.
Responsive and efficient handling of technical issues and user queries.
Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

Issues with theme compatibility and integration, noted by some users affecting their sites.
The app is seen as slightly expensive by some, especially the Pro version.
Some users experienced automated changes leading to fluctuations in SEO rankings.
One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

koseakasa

Dec 05, 2024 on Shopify

SO GOOD

Potscape

Dec 05, 2024 on Shopify

Thank you so much Penelope for your thorough help!

Quirkelec

Dec 04, 2024 on Shopify

The functions of this plug-in are relatively comprehensive, and the developers will help me solve the problem, especially Ricky, he helped me a lot.

Stylfer

Dec 04, 2024 on Shopify

Good app, great support from Pamela

FuelTech USA

Dec 04, 2024 on Shopify

Avada makes it easier to get your SEO dialed in. As someone who has been working in SEO for over 10 years, Avada streamlines my job, making it easier for me to make changes and see improvement in our search results. Judy and Toby were great when we contacted their chat support and took care of my question right away. Very responsive and easy to work with, highly recommend!

Core Dynamic Fitness

Dec 04, 2024 on Shopify

Good help from Christian.

Shoplifts

Dec 04, 2024 on Shopify

I’ve been using this SEO app for a while now, and I’m really impressed with how it helps optimize my site. The features are user-friendly, and I’ve already seen an improvement in my search engine rankings. What really stands out, though, is the customer support. Nim was incredibly helpful and answered all my questions with great detail. Every time I needed assistance, Nim was quick to respond and made sure I understood everything clearly. Highly recommend this app for anyone looking to boost their SEO!

White Wolf India

Dec 04, 2024 on Shopify

The Avada SEO app is super easy to use and has really helped improve my store's search rankings. Features like bulk editing and image optimization are great. The support team is fantastic – big thanks to Lydia for her quick and helpful assistance! Highly recommend!

Bright Light LED

Dec 03, 2024 on Shopify

The app itself has a lot of great tools built into it and they are very intuitive. The other thing that I like about this app is their support. They have a chat support agent on duty 24/7 and they respond usually within 60 seconds. If they aren't able to personally fix something, they escalate to another team who seem to get onto it immediately. The few times I have had to get help from their higher tiered support, I will let them know the issue, go to bed and when I wake up the next morning, it was fixed within a few hours or less of the request. Generally the chat support is able to fix things right on the spot in a few minutes. They really deserve 6 stars. I have the Pro Plan and I feel it is worth the reasonable cost.

Soar & Style

Dec 03, 2024 on Shopify

i really love the app. The support from Nim was really helpful. Thanks

Posturafitness

Dec 03, 2024 on Shopify

Kevin help me in few minutes resolve my issue

MOON POWER PERU

Dec 03, 2024 on Shopify

Funciona todo bien, solucionaron varios problemas de código en mi tienda

Torget

Dec 03, 2024 on Shopify

Great help from Lydia. She makes it easy to understand and it shows that she has a lot knowledge!

Holistic Days

Dec 02, 2024 on Shopify

great assistant Penelope

LESCENTO

Dec 02, 2024 on Shopify

Great support, helping me to further understand this app and its functionalities.

HaniBenimParçam

Dec 02, 2024 on Shopify

ricky is amazing, he answers all my questions, solves my problems, keep it up mate, thanks.

Mari’Anna Tees

Dec 02, 2024 on Shopify

The app is working great for my website! Support has been very helpful as well. Mia was excellent in helping me solve my issue. Much recommended!

Skincarever

Dec 02, 2024 on Shopify

tutto ok grazie a Mia di cui avrò ancora bisogno per migliorare la seo del mio sito

K9 Kingdom

Dec 02, 2024 on Shopify

I had a great experience with Mia from Avada assisting me today, very impressed

WillemDavid

Dec 02, 2024 on Shopify