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Customer reviews: Avada SEO Image Optimizer

Develop by Shopify

The Avada SEO Suite app helps Shopify store owners optimize their sites for search engines, improving visibility and traffic. This review covers its features, pricing, and real user feedback to help you decide if it’s the right SEO tool for your business.

Reviews (3,937)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Power Storage Solutions

Oct 29, 2025  on Shopify

App continuously redirected links that weren't broken. No warning, no reason, just redirecting links without permission or notification. This effected product visibility and SEO tremendously. Any SEO changes that were applied to metadata or descriptions were never reflected to search engines. Quite literally the worst SEO tool I've ever used. Not sure how it has so many positive reviews.

CHOCO LOVES COFFEE

Oct 21, 2025  on Shopify

After you finish optimizing your store, you still need to pay monthly subscription because when you stop, it will revert everything the way it was before... From my point of view this is a scam...

Dogzoo

Oct 16, 2025  on Shopify

hard to understand, a lot of work for yourself. Expensive.

Lumenest

Aug 18, 2025  on Shopify

My support experience with “Nim” was frustrating. Even after several requests for quicker replies, responses arrived after long gaps. I shared my checklist and screenshots and asked what else I should do, but I didn’t receive actionable, step-by-step guidance. On a paid plan, waiting this long without results isn’t acceptable. I’ve wasted time; I’m canceling my subscription and uninstalling the app. I hope response times and the quality of guidance improve.

Bliss Vie

Aug 13, 2025  on Shopify

Warning! Please read before installing. I installed this software and then uninstalled. But my shopify meta data did not restore after uninstallation. I followed the (complex) instructions given on uninstallation guide but still could not restore my original meta data. There is no way to reach App developer, they do not respond to email, their contact us and live chat button don't work. Not sure how to restore my meta data

FullCase

Jun 30, 2025  on Shopify

Le service client ne fait absolument rien pour vous aidez.. J'ai un un agent qui s'appelle Tobias, aucune aide de sa part, aucune comprehension et aucun effort pour qu'il puisse m'aider.. je vous déconseille cette application. / Customer service does absolutely nothing to help you. I have an agent named Tobias, no help from him, no understanding and no effort to help me. I do not recommend this application.

GUCUT

Jun 27, 2025  on Shopify

Request a refund

Regina's Luxé Corner

Jun 25, 2025  on Shopify

My experience was not great, I would not recommend this app or the pro plan.

DippinDotty

Jun 10, 2025  on Shopify

35 bucks on an AI SEO optimizer for images is NOT worth it... It's WAY too much money. I am seeking a new app asap.

Chemical Guys

May 09, 2025  on Shopify

Installs a theme without asking you, seemed to have broken some things, overwritten readmes within theme files, etc, we had to revert to using a previous version of a theme Be careful using this app on a customized Shopify site with code edits etc. You'll probably be okay with a stock theme/ new store. EDIT: As noted by Avada below, the “addition of a lightweight include snippet” appears to use logic that searches for files like theme.liquid or index.liquid. In our case, we had a file named theme.liquid.readme containing critical documentation for custom code changes. Unfortunately, this file was overwritten by Avada, which led us to uninstall the app and share our experience in a review to help inform other users with custom code setups.

Ginger Lyne Collection

Apr 22, 2025  on Shopify

I tried a free trial of this app and it did not support what I needed. After contacting support I was advised if I installed the app I would not be charged. My account was billed for the 34.95 even though I uninstalled the App the same day it was installed.

laboratorydeal

Apr 19, 2025  on Shopify

TOTALLY FAURD SEO 0 THEN USE THIS APP

Chemical Guys

Apr 16, 2025  on Shopify

Installs a theme without asking you, seemed to have broken some things, overwritten readmes within theme files, etc, we had to revert to using a previous version of a theme Be careful using this app on a customized Shopify site with code edits etc. You'll probably be okay with a stock theme/ new store.

Lkikos.com

Apr 06, 2025  on Shopify

没有解决真正的SEO需求,差评

Kicks Shoelaces

Apr 01, 2025  on Shopify

Disappointing Experience with Avada - So far, my experience with Avada has been disappointing. Things started well, but everything went downhill when one of their developers attempted to fix an issue. Instead of resolving it, they made a coding error that changed all the text, headings and product templates across my store. While this was eventually fixed, the error has left my site with ongoing speed issues. Even with their best attempts, performance has not improved, and my site is now slower than it was before I started using Avada.

Smart Gift Co.

Mar 23, 2025  on Shopify

I have no idea how this app has so many positive reviews, on this basis I installed it. However, I do not recommend it. Since installing it on Thursday, my website has crashed and I have lost many of my page 1 rankings on Google. It's now Sunday and I have uninstalled it! I can only hope my website recovers soon!

LidRax

Mar 19, 2025  on Shopify

Not satisfied. Main page of this seller claims 1,500 images can be optimized under free plan. However, once installed, actual limit is 100.

KATHERINE CANDLE

Mar 18, 2025  on Shopify

I subscribed to the Pro Plan and the App stills set me in the Free plan features. Not good to the pocket.

Duckwells

Mar 04, 2025  on Shopify

The app stopped working for me so I found another option. Following the uninstall, there is code left behind. I contacted support, they did not respond to my request to remove the code. I'm on my own with no coding experience. Went to their website and found the instructions in the FAQs the instructions. Fun.

Unique Camping + Marine

Feb 25, 2025  on Shopify

We found the widget functionality obnoxious for users. It will reopen on every page view if users don't accept or decline cookies and in order to fix this feature you need to pay for their enterprise plan. This crucial of a feature would be relatively easy to add but is intentionally being put behind a paywall and is the epitome of everything wrong with modern tech companies. Other apps have this feature baked into the program and are a fraction of the cost. Customer support was kind and helpful, Judy was great. Just a major bummer that the app and pricing are set up this way.

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