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Customer reviews: Avada GDPR Cookies Consent

Develop by Shopify

Reviews (832)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "Avada GDPR Cookie Consent" app. They consistently praise its user-friendly interface and efficient functionality. A standout feature is undoubtedly the exceptional customer support, which users frequently highlight as responsive, knowledgeable, and patient. Many find the app to be a reliable solution that greatly simplifies GDPR compliance.

Key Strengths

  • Outstanding customer support team, highly responsive and helpful.
  • User-friendly interface and straightforward installation process.
  • Easy integration and customization for a seamless setup.
  • Comprehensive compliance with GDPR requirements.
  • The app offers a free version that meets basic needs effectively.

Common Concerns

  • Some features like Google Consent Mode V2 require a paid plan.
  • A few merchants encountered initial setup challenges, though these were quickly resolved by support.
  • Occasional technical glitches, primarily addressed promptly by the team.

Final Thoughts

Merchants generally regard "Avada GDPR Cookie Consent" as an invaluable tool for managing cookie consent and GDPR compliance. Its easy setup and the exceptionally supportive customer service team are the primary drivers of its positive reputation. While certain premium features require payment, the majority of users find the free version comprehensive enough for their needs, making it a top recommendation among GDPR solutions.

Snela

Sep 07, 2024  on Shopify

Bei mir wurden die Einstellungen erst nicht so übernommen, wie es hätte sein sollen. Da ich es selber nicht richtig eingestellt bekommen habe, habe ich mich an den Support Chat gewendet. Tiana und Raymond haben mir schnell und unkompliziert geholfen und alles 100% so umgesetzt wie ich es haben wollte. Super Support! Super freundlich! Super schnell!

My Store

Sep 03, 2024  on Shopify

I had a great experience with Hana from AVADA support! She was extremely professional, patient and efficient in helping me resolve my issue. Her responses were quick and detailed and her friendly approach made me feel confident that I was in good hands. Thank you, Hana, for your help and for making the whole process so much easier!

Delightful Flora

Sep 03, 2024  on Shopify

Just installed this app, wanted to check if it was done correctly, Penelope was most helpful at Avada. She was great, and sent screenshots, to confirm all was working as should, thank you Penelope!

VENEM

Sep 03, 2024  on Shopify

Great App which really helps you stay in line with all the laws and regulations. They also have a great and fast support team! Tracy and Toby were really helpful and professional with my request!

Oriental Treasure

Aug 29, 2024  on Shopify

Audrey a répondu à l'ensemble de mes questions et m'a aidé à configurer entièrement la bannière des cookies

My Store

Aug 29, 2024  on Shopify

I loved this solution for the cookie consent for our store. There was a glitch with the integration but the support team was super helpful and quick to act special thanks to Hana and Toby for the amazing work and attention.

Rheinmaincarving24

Aug 29, 2024  on Shopify

The app works great and I'm glad that Hana accompanied me through the integration process. I'm sure that everything is set up in a legally compliant way. I can only recommend the app

Gatsby Backdrop

Aug 27, 2024  on Shopify

Just installed the Cookie app, and the setup process was very easy. The free plan meets all my needs perfectly, and the customer service is outstanding—Lydia, in particular, was exceptionally friendly and professional. Thanks!

The Woof Avenue Store

Aug 27, 2024  on Shopify

I would definitely suggest this app. User friendly interface and quick responding customer support team deserves 5 stars. Audrey from support team was super nice and explaining things in a simple way so my problem is solved in a few minutes.

IRONDU

Aug 27, 2024  on Shopify

Die Avada App macht das was sie soll. Wenn es Probleme gibt, hilft der Support sehr schnell weiter. Es wird sich so lange dem Problem angewandt, bis eine optimale Lösung gegeben ist.

houseofhome24

Aug 25, 2024  on Shopify

Good morning, I want to express my gratitude for the exceptional support I received from Tiana at Avada Cookie Consent. She resolved our issue with installing GCM V2 quickly and perfectly within just a few minutes. Her efficiency and expertise are truly commendable. Thank you, Tiana!

Dadaloo

Aug 22, 2024  on Shopify

great app and super fast support I was helped by Tiana and Maison - the tech and they implemented my request in just a few minutes Highly recommended app

Aromaakademie

Aug 22, 2024  on Shopify

The app is super easy to set up and also free to use. Very friendly support, especially Lydia is a great help!

Moderne Essence

Aug 18, 2024  on Shopify

The app is very good, it has an attractive price and to top it off the service is very good. Lydia helped me set up the app quickly!

Wildfit

Aug 16, 2024  on Shopify

Incredible service, fast respond time by Hana and Doris, they where super professional:) Thanku very much for the help!

Kedigraphie

Aug 14, 2024  on Shopify

I had a great experience with the support team, especially with Lydia. She was incredibly helpful and resolved my issue quickly. Highly recommend their assistance!

Popup Corn

Aug 14, 2024  on Shopify

Had a really great, fast and fluent experience with the support team. I appreciate the help even though it was a small issue. I was having an issue with making the cookies bar actually pop up on the website. Although it was a very simple fix, stupid even. Support stuck by my side making sure I had everything set up correctly and working properly. Thanks again!

LuxeNext

Aug 14, 2024  on Shopify

Tiana hat mir sehr weitergeholfen und nochmal über meine Website geschaut ob auch alles DSGVO Konform ist. Sehr guter Support.

Beschwerdelos

Aug 12, 2024  on Shopify

Great customization. Thank you Esther for the fast responses and the help to setup up everything! Great support!

easydach.shop

Aug 11, 2024  on Shopify

Wir hatten aufgrund einer fehlerhaften Installation bzw. Einrichtung Probleme mit der App. Der über die Chat-Funktion kontaktierte Support hat sofort und kompetent geholfen. Vielen Dank an Doris und Audrey für ihr Engagement und die schnelle Lösung des Problems. Absolut empfehlenswert.

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