Pamela was so helpful! For some reason when installing the app and cookie bar it didn't last long. When reaching out for help she was able to go in on her end to add the missing piece I needed in order to re install it. I would recommend their app as their customer service was quick and resourceful.

Had an absolutely fantastic support from Esther. She was totally amazing at helping with several questions and issues that I encountered with the app. Esther provided very thorough explanations with screenshots to better visualized the steps required, and she was very prompt with assisting with my requests and professional. Very friendly and kind interaction. I can't recommend enough Esther for her diligent customer service and very happy with the app overall. Thanks a million!

Had an issue with Avada app during Dawn theme update. Support was excellent and fixed problem within a few minutes. Recommend!

It fits the purpose I need perfectly and whenever I needed customer support was very supportive. Last time Esther was super quick in fixing a small issue that I had.

The application is super good and the support is there for you, Hana was what helped me with a custom modification for my store, Thank you and I recommend this application

My star rating is for the service as they have asked me to write them a review. I do not know how good the app is as I've only just set it up. The service I received from Tiana was excellent and without fault, I hope the app is as good!

Works great! I wanted some extra customization regarding positioning, Hana and Anvia helped me perfectly and fixed all of my requests.

Easy to set. I had some questions about settings and Esther helped me to complete them in a few minutes!

Exactly what we needed. Fully customizable text is a huge plus. The support team (Esther and Toby) were a big help and made it match our store theme.

This is so useful and very well organized App, easy to use. Their support team is top notch. Especially, Hana, who is so prompt in her response, very informative and polite. I am impressed by her service. Huge thank you.

Very caring support. Even on free plans. Manager Hana, helped me to understand in detail the settings of the application on Shopify. Thank you

This app is great! Easy to use and set up. I had an issue with my cookie bar not showing up anymore and Hana helped me straight away. The customer support is prompt!

The App provides all that we needed ! Thank you ! and Thank you the support team : Hana, Liz and Pamela :)

What can I say, Avada is my go to choice for my ecommerce solutions. Not only is the app user friendly and provide unique features for your storefront, they also have an amazing support team. For example, today I had a small issue trying to integrate my Meta Pixel. I reached out to Liz, and under 5 minutes the issue was resolved and my store's professional appearance was restored. Don't think twice about getting any of Avada's products, I'll personally vouch for them!

great customer service,they solved a problem for me in a timely manner.lìapp. works well,has customization options.I recommend

I had a problem with the cookie banner in the mobile version of my website, but Esther and Toni were super fast in solving it. Thanks a lot guys!!

The app was very simple to set up, Emily was really helpful and quick with her responses. Highly recommended!

Usage for the App has been low, but so far the support has been A*. Tiana and Tony went above and beyond to resolve theme conflicts on multiple stores and had us up and running within minutes. Recommended on that alone!

Been using Avada consent banner for a while now. Had some issues after I updated my theme, however Avadas support was amazing. Spoke with Esther who fixed the issue for me within a few minutes and did so with great professionalism. Will be installing a few more Avada Apps now!

Avada is a great app! All works accordingly and if something is broken their service is top notch! Immediate response and problems are always solved within just a couple of minutes, keep up the great work! Will definitely recommend! The help from Sunny is always great!