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Customer reviews: Avada GDPR Cookies Consent

Develop by Shopify

Reviews (832)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "Avada GDPR Cookie Consent" app. They consistently praise its user-friendly interface and efficient functionality. A standout feature is undoubtedly the exceptional customer support, which users frequently highlight as responsive, knowledgeable, and patient. Many find the app to be a reliable solution that greatly simplifies GDPR compliance.

Key Strengths

  • Outstanding customer support team, highly responsive and helpful.
  • User-friendly interface and straightforward installation process.
  • Easy integration and customization for a seamless setup.
  • Comprehensive compliance with GDPR requirements.
  • The app offers a free version that meets basic needs effectively.

Common Concerns

  • Some features like Google Consent Mode V2 require a paid plan.
  • A few merchants encountered initial setup challenges, though these were quickly resolved by support.
  • Occasional technical glitches, primarily addressed promptly by the team.

Final Thoughts

Merchants generally regard "Avada GDPR Cookie Consent" as an invaluable tool for managing cookie consent and GDPR compliance. Its easy setup and the exceptionally supportive customer service team are the primary drivers of its positive reputation. While certain premium features require payment, the majority of users find the free version comprehensive enough for their needs, making it a top recommendation among GDPR solutions.

Time Resistance

Jun 18, 2024  on Shopify

Previously we used another GDPR app but it was causing issues with pixel tracking, once we switched to Avada GDPR everything was working fine and the app is straightforward to setup, use and customize. Customer support is very helpful and big thanks to Hana who swiftly assisted us with tuning the app to our needs.

Liza Panait

Jun 16, 2024  on Shopify

Mia offered a great support. Is amazing how fast and smooth everything worked. In 10 minutes everyhing was set and I was good to go. THanks MIA for everything

RD Studio

Jun 12, 2024  on Shopify

Tiana was super helpful. I had a small issue setting up Google Consent mode, and she helped me quickly.

Brand New Bathrooms

Jun 11, 2024  on Shopify

I was having issues with my plan upgrade not showing in order to allow me to upgrade the Google Consent Mode, but the help I received through the chat function was absolutely brilliant. Initially I received an offline message from Tony which helped me understand the issues, and then once I logged into the App, the wonderful Judy was there to assist me and managed to get everything working perfectly in no time at all. Cannot recommend this app highly enough. Thank you.

Karma Shop

Jun 09, 2024  on Shopify

I recently started using the Avada Cookie Bar app for my Shopify store, and I must say, it's been a great experience. The app itself is intuitive and does exactly what it promises, making it easy to manage cookie consent for my website visitors. What truly sets this app apart, though, is the exceptional support team. Hana and William were incredibly kind and efficient in addressing my needs. I had a few specific requirements, and they went above and beyond to resolve them quickly. Their responsiveness and willingness to help made the entire process smooth and stress-free. If you're looking for a reliable cookie consent solution with outstanding customer support, I highly recommend the Avada Cookie Bar app.

My Store

Jun 09, 2024  on Shopify

I am extremely impressed with the support from the Avada team, especially Judy and Wiliam. They were responsive, professional, and incredibly knowledgeable, making my experience seamless and stress-free. Their dedication and expertise are truly commendable. Thank you, Judy, for outstanding service!

Gallery by Flo

Jun 08, 2024  on Shopify

Helped me quickly to implement a code that allowed the cookie icon to display properly on my mobile site.

No Bounce

Jun 03, 2024  on Shopify

avada is very simple im using the free plan and its very good! their chat box is also always available and very helpfull, I had the help of Nolan wich was a great professional and helped me setting my cookies up. thanks Nolan

Bliss Inspire

May 17, 2024  on Shopify

Pamela was so helpful! For some reason when installing the app and cookie bar it didn't last long. When reaching out for help she was able to go in on her end to add the missing piece I needed in order to re install it. I would recommend their app as their customer service was quick and resourceful.

Brin d’Arômes

May 08, 2024  on Shopify

Had an absolutely fantastic support from Esther. She was totally amazing at helping with several questions and issues that I encountered with the app. Esther provided very thorough explanations with screenshots to better visualized the steps required, and she was very prompt with assisting with my requests and professional. Very friendly and kind interaction. I can't recommend enough Esther for her diligent customer service and very happy with the app overall. Thanks a million!

Any Old Vintage

May 01, 2024  on Shopify

Had an issue with Avada app during Dawn theme update. Support was excellent and fixed problem within a few minutes. Recommend!

Wamy

Apr 24, 2024  on Shopify

It fits the purpose I need perfectly and whenever I needed customer support was very supportive. Last time Esther was super quick in fixing a small issue that I had.

Geniussed

Apr 15, 2024  on Shopify

The application is super good and the support is there for you, Hana was what helped me with a custom modification for my store, Thank you and I recommend this application

Educational Toys

Apr 15, 2024  on Shopify

My star rating is for the service as they have asked me to write them a review. I do not know how good the app is as I've only just set it up. The service I received from Tiana was excellent and without fault, I hope the app is as good!

Sakura Gymwear

Apr 06, 2024  on Shopify

Works great! I wanted some extra customization regarding positioning, Hana and Anvia helped me perfectly and fixed all of my requests.

oona.su

Apr 06, 2024  on Shopify

Easy to set. I had some questions about settings and Esther helped me to complete them in a few minutes!

Omika

Apr 05, 2024  on Shopify

Exactly what we needed. Fully customizable text is a huge plus. The support team (Esther and Toby) were a big help and made it match our store theme.

Delicya skincare

Apr 05, 2024  on Shopify

This is so useful and very well organized App, easy to use. Their support team is top notch. Especially, Hana, who is so prompt in her response, very informative and polite. I am impressed by her service. Huge thank you.

My Store

Apr 02, 2024  on Shopify

Very caring support. Even on free plans. Manager Hana, helped me to understand in detail the settings of the application on Shopify. Thank you

Iconic Boho

Mar 31, 2024  on Shopify

This app is great! Easy to use and set up. I had an issue with my cookie bar not showing up anymore and Hana helped me straight away. The customer support is prompt!

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