Avada GDPR Cookie Consent logo

Customer reviews: Avada GDPR Cookie Consent

Develop by Avada

Reviews (1,457)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "Avada GDPR Cookie Consent" app. They consistently praise its user-friendly interface and efficient functionality. A standout feature is undoubtedly the exceptional customer support, which users frequently highlight as responsive, knowledgeable, and patient. Many find the app to be a reliable solution that greatly simplifies GDPR compliance.

Key Strengths

  • Outstanding customer support team, highly responsive and helpful.
  • User-friendly interface and straightforward installation process.
  • Easy integration and customization for a seamless setup.
  • Comprehensive compliance with GDPR requirements.
  • The app offers a free version that meets basic needs effectively.

Common Concerns

  • Some features like Google Consent Mode V2 require a paid plan.
  • A few merchants encountered initial setup challenges, though these were quickly resolved by support.
  • Occasional technical glitches, primarily addressed promptly by the team.

Final Thoughts

Merchants generally regard "Avada GDPR Cookie Consent" as an invaluable tool for managing cookie consent and GDPR compliance. Its easy setup and the exceptionally supportive customer service team are the primary drivers of its positive reputation. While certain premium features require payment, the majority of users find the free version comprehensive enough for their needs, making it a top recommendation among GDPR solutions.

EGOHOME

Jul 09, 2024  on Shopify

This app is fantastic! The customer service is top-notch. Special thanks to Linda for her prompt and helpful support—she's amazing!

Befeedo

Jul 08, 2024  on Shopify

J'ai rencontré des difficultés pour configurer l'application mais en soit rien de compliqué du côté de Avada. En tout cas, leur support est très réactif et je remercie particulièrement Kevin qui a été très professionnel et su m'apporter une solution en moins de 10 minutes.

QOONA Shop

Jul 07, 2024  on Shopify

Outstanding Support and Customization! We are extremely impressed with the level of support provided by Audrey and Tony. They responded to our inquiries incredibly quickly, addressing our needs with remarkable efficiency. What stood out the most was their willingness to implement our customization requests right away. This level of dedication and attention to customer satisfaction is truly exceptional. The app itself is fantastic, but the outstanding support makes it even better. Highly recommended!

Velvetix

Jul 06, 2024  on Shopify

Toby and Hana was of a lot of help. They explained everything so well and answered all my questions. I definitly recommend using this app!

NIWA Shop

Jul 06, 2024  on Shopify

I needed assistance today because I am not very proficient with using Shopify codes and other related features. Tiana provided help quickly and effortlessly, making the entire process much easier for me. Thanks to Tiana's help, I now feel more confident using the app. The customer service experience has been outstanding, and this gives me great confidence in the app's quality and reliability. So far, I can highly recommend this app to anyone who needs an intuitive and well-supported solution for their Shopify needs.

AresFit

Jul 04, 2024  on Shopify

Great customer support, Tiana was very helpful and solved all the issues I encountered almost immediately. App is very easy to use and looks great.

To's Zuda

Jul 04, 2024  on Shopify

Sehr intuitives Tool, um den Cookie Banner passend aufsetzen zu können mit einem sehr gut funktionierenden Cookie-Scanner. Bei Fragen half mir mein Support Tiana sehr schnell und freundlich weiter. Sehr empfehlenswert!

Electric Violin Shop

Jul 01, 2024  on Shopify

Good app. Easy to use, and support is prompt and efficient. When I was having an issue I hopped onto the chat support and Tiana and Tony helped me configure and test Google Consent Mode v2 integration in a matter of minutes.

Figure Stix

Jun 30, 2024  on Shopify

The support team, Lydia especially, is excellent and very patient. I really appreciate that so that is why I'm giving 5 stars. The instruction clarity on the app could definitely be improved. things that would be helpful: Direct links, clear short instructions that are to the point and easy for everyday people to understand....basically, instructions for dummies is always much appreciated for those of us who don't do this everyday and would just like to set up a website with as much ease as possible.

Raypath Shop

Jun 25, 2024  on Shopify

Works great! Support team was ready to help with a tricky situation. Nolan did a great job with resolving the issue!

Charley l'art abstrait | peinture abstraite et contemporaine

Jun 24, 2024  on Shopify

Je suis très content de l'aide qu'à pu m'apporter Tiana. Elle a été très aimable et professionnelle. Elle a su résoudre mon problème rapidement. je la remercie grandement.

momavi

Jun 22, 2024  on Shopify

great app easy to set up and run with good customer services...support received with thanks from very helpful advisor Rosie

Time Resistance

Jun 18, 2024  on Shopify

Previously we used another GDPR app but it was causing issues with pixel tracking, once we switched to Avada GDPR everything was working fine and the app is straightforward to setup, use and customize. Customer support is very helpful and big thanks to Hana who swiftly assisted us with tuning the app to our needs.

Liza Panait

Jun 16, 2024  on Shopify

Mia offered a great support. Is amazing how fast and smooth everything worked. In 10 minutes everyhing was set and I was good to go. THanks MIA for everything

RD Studio

Jun 12, 2024  on Shopify

Tiana was super helpful. I had a small issue setting up Google Consent mode, and she helped me quickly.

Brand New Bathrooms

Jun 11, 2024  on Shopify

I was having issues with my plan upgrade not showing in order to allow me to upgrade the Google Consent Mode, but the help I received through the chat function was absolutely brilliant. Initially I received an offline message from Tony which helped me understand the issues, and then once I logged into the App, the wonderful Judy was there to assist me and managed to get everything working perfectly in no time at all. Cannot recommend this app highly enough. Thank you.

Karma Shop

Jun 09, 2024  on Shopify

I recently started using the Avada Cookie Bar app for my Shopify store, and I must say, it's been a great experience. The app itself is intuitive and does exactly what it promises, making it easy to manage cookie consent for my website visitors. What truly sets this app apart, though, is the exceptional support team. Hana and William were incredibly kind and efficient in addressing my needs. I had a few specific requirements, and they went above and beyond to resolve them quickly. Their responsiveness and willingness to help made the entire process smooth and stress-free. If you're looking for a reliable cookie consent solution with outstanding customer support, I highly recommend the Avada Cookie Bar app.

My Store

Jun 09, 2024  on Shopify

I am extremely impressed with the support from the Avada team, especially Judy and Wiliam. They were responsive, professional, and incredibly knowledgeable, making my experience seamless and stress-free. Their dedication and expertise are truly commendable. Thank you, Judy, for outstanding service!

Gallery by Flo

Jun 08, 2024  on Shopify

Helped me quickly to implement a code that allowed the cookie icon to display properly on my mobile site.

No Bounce

Jun 03, 2024  on Shopify

avada is very simple im using the free plan and its very good! their chat box is also always available and very helpfull, I had the help of Nolan wich was a great professional and helped me setting my cookies up. thanks Nolan

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