Taranker.Com Logo
AfterShip for TikTok & SHEIN logo

Customer reviews: AfterShip for TikTok & SHEIN

Develop by AfterShip

Reviews (692)

Overall rating
4.7

What Merchants Think

Merchants generally have mixed feedback about "AfterShip Feed for TikTok Shop." While many users appreciate its user-friendly interface and helpful customer support, others express concerns over technical issues like order duplication and high costs. Customer service is frequently highlighted as a strong point, but some merchants encounter challenges with syncing products and inventory management.

Key Strengths

  • Excellent customer support, with agents like Jai, Karan, Aditya, and others receiving specific praise.
  • User-friendly interface that simplifies product syncing between TikTok Shop and Shopify.
  • Responsive support with options for live chat and direct calls.
  • Helps save time and reduces manual workload for businesses.
  • Facilitates effective onboarding and provides quick solutions to customer queries.

Common Concerns

  • Recurring issues with order duplication and inventory syncing, causing user frustration.
  • High subscription costs without perceived value for some merchants.
  • Technical difficulties requiring manual adjustments for better product synchronization.
  • App does not cover all use cases, especially for stores with extensive SKUs.
  • Some aspects are perceived as non-intuitive, requiring additional learning time.

Final Thoughts

Overall, "AfterShip Feed for TikTok Shop" is a valuable tool for many TikTok Shop merchants, particularly due to its robust customer support and time-saving features. However, potential users should weigh the app's benefits against the reported technical issues and costs. Those who navigate its learning curve and leverage support may find it enhances their TikTok Shop operations significantly.

My Store

Feb 18, 2025  on Shopify

this app has been installed and is coming up with a blank screen, been over a week waiting to get any help from developer

RiddleOutdoors

Dec 15, 2024  on Shopify

Aftership Feed has worked flawlessly for the first year. I was going thru the re-authorization process and needed to contact support. Support was very helpful and resolved my issue and helped me go thru the correct process to complete the re-authorization.

Medicus Custom Scrub Caps | Individuals To Hospitals

Dec 14, 2024  on Shopify

Aftership trick you into signing up to all their apps and their chat function doesn’t work unless you then sign up to TikTok. I’ve messaged and they still wont refund me, just have a load of auto generated responses.

Christianity Shirt Store

Nov 11, 2024  on Shopify

DO NOT USE THIS APP... makes duplicate orders on EVERY Order... and then makes each sale item go out of stock (even when there is thousands in inventory for that item). Every single order, it duplicates it then says item is out of stock. Customer support is the WORST of any app ever used and I have 4 Shopify Stores and been using Shopify for 8 years.... DO NOT use unless you want non stop stress and headaches and a NON proper working app

Where My Girls At Boutique

Oct 22, 2024  on Shopify

I love this app! I don’t know what I would do without it because it has made things so smooth with syncing my products to TikTok. It takes some time to learn and figure everything out but once you do that I think you will love it and find it easy to use. The customer service is amazing, I have never had an issue that they couldn’t solve for me in a matter a minutes. Thank you AfterShip!

HealthyVine

Sep 04, 2024  on Shopify

Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya

Ahadi Essentials

Aug 13, 2024  on Shopify

The app needs a few bugs fixed but overall a great tool. I was having issues with my TikTok Shop syncing with Aftership. I deleted Items from my TikTok but the items were still Live via Aftership. This caused issues with product syncing and allowed customer to still purchased items that were removed. Kumar with Aftership took time to help me reset my account and now things are properly synced so far.

Melange Blanc NYC

Aug 08, 2024  on Shopify

I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use. the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!

My Store

Jul 24, 2024  on Shopify

Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!

Joyblume

Jul 24, 2024  on Shopify

Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!

HealthyVine

Jul 24, 2024  on Shopify

I love it. It helped sync orders and products. From Tiktok and AutoDS, etc. Great platform. I had a couple of hiccups, but with the support team, you will be well taken care of.

My Store

Jul 20, 2024  on Shopify

I love AfterShip, they have great customer service, the agents are very friendly knowledgeable, and helpful, especially Pooja, she makes AfterShip so much better. keep up the great work!

Evolve Collective

Jul 11, 2024  on Shopify

Kumar was great. After spending countless hours going back and forth between shopify, tiktok, my supplier, and Aftership, Kumar was the only one who was able to help me get past hours and hours and hours of frustration. The team at tiktok was useless, thank goodness for Kumar;.

Invicta Kuru

Jul 10, 2024  on Shopify

Great CS, the guys there helped me couple of times and solved all the issues, definitely recommend the app!

Pyro Pultz

Jul 06, 2024  on Shopify

This app is really proving to save me a ton of manual work! Navigating the site takes a minute to learn but a quick live chat feed has proven to be priceless! They answered every question that I had as well as scheduled a time to discuss what else the app can do for my business. If you just found the app...you are in luck! If you have been using it a while be thankful you found this little gem as it is definitely a time saver! The live chat help feature has me floored as it is a real person on the other end, not your usual bot!

Gonnae Select

Jul 05, 2024  on Shopify

Sadhan promptly assisted me with my problem, resolving it within seconds. This exemplifies exceptional customer service.

MOTOPANDA

Jul 01, 2024  on Shopify

Great assistance by Karan in support, but the app is not as useful for my use case due to limitations in tiktok shop categorization of the product.. I was looking for a one click solution to sync my shopify products to tiktok shop, however using aftership feed, I need to manually map products or categories which is cumbersome when I have 1000 or so SKUs

My Store

Jun 30, 2024  on Shopify

Aditya was very helpful and asked me all the necessary questions to understand my problem. Fortunately, it was a simple problem and he knew right away the issue. Also, I had additional questions and he answered all of them with full understanding of everything. Thank you again!

Dysel

Jun 29, 2024  on Shopify

Very knowledgeable and helpful. He worked with me carefully to understand and find solutions to my problems. Highly recommend!

TradewindStudios

Jun 26, 2024  on Shopify

Fantastic support. She was very thorough and even offered to do live support via screenshare. I learnt so much in a short amount of time. Thank you so much. Great Job!!

Scroll to Top