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Customer reviews: AfterShip for TikTok & SHEIN

Develop by AfterShip
<h3>What Merchants Think</h3> <p>Merchants generally have mixed feedback about "AfterShip Feed for TikTok Shop." While many users appreciate its user-friendly interface and helpful customer support, others express concerns over technical issues like order duplication and high costs. Customer service is frequently highlighted as a strong point, but some merchants encounter challenges with syncing products and inventory management.</p> <h3>Key Strengths</h3> <ul> <li>Excellent customer support, with agents like Jai, Karan, Aditya, and others receiving specific praise.</li> <li>User-friendly interface that simplifies product syncing between TikTok Shop and Shopify.</li> <li>Responsive support with options for live chat and direct calls.</li> <li>Helps save time and reduces manual workload for businesses.</li> <li>Facilitates effective onboarding and provides quick solutions to customer queries.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Recurring issues with order duplication and inventory syncing, causing user frustration.</li> <li>High subscription costs without perceived value for some merchants.</li> <li>Technical difficulties requiring manual adjustments for better product synchronization.</li> <li>App does not cover all use cases, especially for stores with extensive SKUs.</li> <li>Some aspects are perceived as non-intuitive, requiring additional learning time.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "AfterShip Feed for TikTok Shop" is a valuable tool for many TikTok Shop merchants, particularly due to its robust customer support and time-saving features. However, potential users should weigh the app's benefits against the reported technical issues and costs. Those who navigate its learning curve and leverage support may find it enhances their TikTok Shop operations significantly.</p>

Reviews (692)

Overall rating
4.7

What Merchants Think

Merchants generally have mixed feedback about "AfterShip Feed for TikTok Shop." While many users appreciate its user-friendly interface and helpful customer support, others express concerns over technical issues like order duplication and high costs. Customer service is frequently highlighted as a strong point, but some merchants encounter challenges with syncing products and inventory management.

Key Strengths

  • Excellent customer support, with agents like Jai, Karan, Aditya, and others receiving specific praise.
  • User-friendly interface that simplifies product syncing between TikTok Shop and Shopify.
  • Responsive support with options for live chat and direct calls.
  • Helps save time and reduces manual workload for businesses.
  • Facilitates effective onboarding and provides quick solutions to customer queries.

Common Concerns

  • Recurring issues with order duplication and inventory syncing, causing user frustration.
  • High subscription costs without perceived value for some merchants.
  • Technical difficulties requiring manual adjustments for better product synchronization.
  • App does not cover all use cases, especially for stores with extensive SKUs.
  • Some aspects are perceived as non-intuitive, requiring additional learning time.

Final Thoughts

Overall, "AfterShip Feed for TikTok Shop" is a valuable tool for many TikTok Shop merchants, particularly due to its robust customer support and time-saving features. However, potential users should weigh the app's benefits against the reported technical issues and costs. Those who navigate its learning curve and leverage support may find it enhances their TikTok Shop operations significantly.

RiddleOutdoors

Dec 15, 2024  on Shopify

Aftership Feed has worked flawlessly for the first year. I was going thru the re-authorization process and needed to contact support. Support was very helpful and resolved my issue and helped me go thru the correct process to complete the re-authorization.

My Store

Nov 29, 2024  on Shopify

jai was very helpful with solving my issue

Candle Clix

Nov 26, 2024  on Shopify

E-COMMERCE SPHERE

Nov 25, 2024  on Shopify

I would recommend AfterShip to others because their service is awesome.

Pop In Style

Nov 24, 2024  on Shopify

simply amazing!

LEO - Men´s Underwear and Shapewear

Nov 12, 2024  on Shopify

Where My Girls At Boutique

Oct 22, 2024  on Shopify

I love this app! I don’t know what I would do without it because it has made things so smooth with syncing my products to TikTok. It takes some time to learn and figure everything out but once you do that I think you will love it and find it easy to use. The customer service is amazing, I have never had an issue that they couldn’t solve for me in a matter a minutes. Thank you AfterShip!

Jigsaw Health

Oct 01, 2024  on Shopify

Johnny Dealz

Sep 22, 2024  on Shopify

Kumar is amazing

Top Gold Shop

Sep 12, 2024  on Shopify

Good, everything is automated and good customer service!

StirringCo

Sep 12, 2024  on Shopify

Prabha was brilliant, very knowledgeable with her work. I had a great experience. Thank you

Bounce Beat

Sep 04, 2024  on Shopify

Quick and effective communication. Resolved the issue.

Simply Me Boutique

Sep 04, 2024  on Shopify

Very resposive and helpful!

HealthyVine

Sep 04, 2024  on Shopify

Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya

My Store 1st

Aug 26, 2024  on Shopify

very good

My Store

Aug 25, 2024  on Shopify

Thank you so much!!!!

BeBrig

Aug 19, 2024  on Shopify

Wonderfull , works like a boos!

bellabeautébar LLC

Aug 14, 2024  on Shopify

Mermaid Straw

Aug 12, 2024  on Shopify

very helpful! Immediate response!

RAWDENIM

Aug 12, 2024  on Shopify

Best Customer support we have received, Prabha was very professional and quick .

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