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Customer reviews: AfterShip for TikTok & SHEIN

Develop by AfterShip
<h3>What Merchants Think</h3> <p>Merchants generally have mixed feedback about "AfterShip Feed for TikTok Shop." While many users appreciate its user-friendly interface and helpful customer support, others express concerns over technical issues like order duplication and high costs. Customer service is frequently highlighted as a strong point, but some merchants encounter challenges with syncing products and inventory management.</p> <h3>Key Strengths</h3> <ul> <li>Excellent customer support, with agents like Jai, Karan, Aditya, and others receiving specific praise.</li> <li>User-friendly interface that simplifies product syncing between TikTok Shop and Shopify.</li> <li>Responsive support with options for live chat and direct calls.</li> <li>Helps save time and reduces manual workload for businesses.</li> <li>Facilitates effective onboarding and provides quick solutions to customer queries.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Recurring issues with order duplication and inventory syncing, causing user frustration.</li> <li>High subscription costs without perceived value for some merchants.</li> <li>Technical difficulties requiring manual adjustments for better product synchronization.</li> <li>App does not cover all use cases, especially for stores with extensive SKUs.</li> <li>Some aspects are perceived as non-intuitive, requiring additional learning time.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "AfterShip Feed for TikTok Shop" is a valuable tool for many TikTok Shop merchants, particularly due to its robust customer support and time-saving features. However, potential users should weigh the app's benefits against the reported technical issues and costs. Those who navigate its learning curve and leverage support may find it enhances their TikTok Shop operations significantly.</p>

Reviews (692)

Overall rating
4.7

What Merchants Think

Merchants generally have mixed feedback about "AfterShip Feed for TikTok Shop." While many users appreciate its user-friendly interface and helpful customer support, others express concerns over technical issues like order duplication and high costs. Customer service is frequently highlighted as a strong point, but some merchants encounter challenges with syncing products and inventory management.

Key Strengths

  • Excellent customer support, with agents like Jai, Karan, Aditya, and others receiving specific praise.
  • User-friendly interface that simplifies product syncing between TikTok Shop and Shopify.
  • Responsive support with options for live chat and direct calls.
  • Helps save time and reduces manual workload for businesses.
  • Facilitates effective onboarding and provides quick solutions to customer queries.

Common Concerns

  • Recurring issues with order duplication and inventory syncing, causing user frustration.
  • High subscription costs without perceived value for some merchants.
  • Technical difficulties requiring manual adjustments for better product synchronization.
  • App does not cover all use cases, especially for stores with extensive SKUs.
  • Some aspects are perceived as non-intuitive, requiring additional learning time.

Final Thoughts

Overall, "AfterShip Feed for TikTok Shop" is a valuable tool for many TikTok Shop merchants, particularly due to its robust customer support and time-saving features. However, potential users should weigh the app's benefits against the reported technical issues and costs. Those who navigate its learning curve and leverage support may find it enhances their TikTok Shop operations significantly.

My Store

Feb 18, 2025  on Shopify

this app has been installed and is coming up with a blank screen, been over a week waiting to get any help from developer

Medicus Custom Scrub Caps | Individuals To Hospitals

Dec 14, 2024  on Shopify

Aftership trick you into signing up to all their apps and their chat function doesn’t work unless you then sign up to TikTok. I’ve messaged and they still wont refund me, just have a load of auto generated responses.

Way You Want - USA

Nov 22, 2024  on Shopify

Not working

Christianity Shirt Store

Nov 11, 2024  on Shopify

DO NOT USE THIS APP... makes duplicate orders on EVERY Order... and then makes each sale item go out of stock (even when there is thousands in inventory for that item). Every single order, it duplicates it then says item is out of stock. Customer support is the WORST of any app ever used and I have 4 Shopify Stores and been using Shopify for 8 years.... DO NOT use unless you want non stop stress and headaches and a NON proper working app

Réalta

Sep 09, 2024  on Shopify

Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.

Madison + Mallory

Apr 04, 2024  on Shopify

Pretty expensive. Customer service chat is ZERO help. They always ask for 10-15 min but then quickly say it's taking longer and they will need to reach out later via email. There are no quick fix resolutions for any problems, it's always a lengthy process. Paying $600 a month for bare minimum. Orders don't roll over so if you run out and have to pay for 500 you will lose what you don't use. Items constantly oversell through tiktok shop/aftership and you have to manually update your products that have synced if you add any new colors/photos. This app needs SO much work!

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