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Customer reviews: AfterShip Referral&Affiliate

Develop by AfterShip

Reviews (2,648)

Overall rating
4.8

What Merchants Think

The "AfterShip Referral&Affiliate" app generally receives positive feedback from merchants who appreciate its ease of use and the ability to start affiliate marketing with a free plan. Merchants find the app helpful for growing their businesses, particularly in collaboration with influencers. The customer support is often highlighted as responsive and helpful, with several representatives being praised by name.

Key Strengths

  • User-friendly interface and easy to set up
  • Free plan available, providing good value for newcomers
  • Responsive and effective customer support, with representatives like Pooja, Ayushi, and Jai earning special mentions
  • Helps to effectively track referral and affiliate sales
  • Automatic processing and intuitive design praised by users

Common Concerns

  • App pricing structures and potential hidden fees causing uncertainty
  • Issues with tracking accuracy and delayed reflection of sales on the dashboard
  • Challenges with referral links and campaign visibility within user interfaces
  • Lack of affiliate portal to pay affiliates directly and cumbersome manual steps required

Final Thoughts

Overall, "AfterShip Referral&Affiliate" is well-received by merchants who find it effective and easy to use, especially for those starting with affiliate marketing. While its free plan and strong customer service are major selling points, some merchants have experienced issues regarding pricing transparency and system functionalities. Improvements in these areas could enhance the app's overall user experience.

Saloot Global SL

Apr 09, 2024  on Shopify

It's been super helpful, you can do a lot with the free version! Super happy so far with the customer attention and the way it works.

Sensational Skinn

Apr 08, 2024  on Shopify

I like the fact its has a free plan and we can begin to utilize the affiliate program we've put in place, I'll update the review once we've used it a bit.

SheModaNova

Apr 04, 2024  on Shopify

First time started with the affiliate links and the support team was amazing made everything sky clear in minutes. Thank you Jai!

My Store

Apr 04, 2024  on Shopify

The feature that lets me track the performance of my brand advocates is pretty nice. I can see who's doing a good job and who needs to step up their game, which helps me make better decisions.

PARONECK SKIN CARE

Apr 03, 2024  on Shopify

It's been great talking to their customer support. Specially Jai. He is really well spoken, he explained small small things to me over chat and also arranged google meet for the same. I totally liked their system. Very easy to use. 10 on 10. Highly recommended.

zegnya | Online Fashion For Women

Mar 26, 2024  on Shopify

I'm highly satisfied with Shaim's support provided by Shaim. His prompt assistance and reliable solutions have truly exceeded my expectations.

TARABAO

Feb 21, 2024  on Shopify

The tool works perfectly. It has been very well received in our store and is easy for customers to understand. Customer service is also very helpful, fast and friendly.

G.O.A.T DS

Jan 28, 2024  on Shopify

i LOVE the Customer service I just started using this service in my Shopify store and I like the way things are set up.My customers can refer people with a few clicks that's awesome..

The MW Company

Jan 23, 2024  on Shopify

This has been a great tool for bringing new clients to my shop! I am seeing a good number of referrals come through as a result; it runs smoothly and is completely automated, which is fantastic! Customer service is great as well if you have questions. I highly recommend this app!

8thereal

Jan 05, 2024  on Shopify

I recently had the opportunity to experience the assistance provided by Akanksha, and I must say that it was nothing short of exceptional. The entire process was quick and seamless, leaving me thoroughly impressed with the level of support I received. I would not hesitate to recommend Automizely to anyone . They have set a high standard for customer service, and I am genuinely grateful for their help.

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