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Customer reviews: AfterShip Referral&Affiliate

Develop by AfterShip

Reviews (2,648)

Overall rating
4.8

What Merchants Think

The "AfterShip Referral&Affiliate" app generally receives positive feedback from merchants who appreciate its ease of use and the ability to start affiliate marketing with a free plan. Merchants find the app helpful for growing their businesses, particularly in collaboration with influencers. The customer support is often highlighted as responsive and helpful, with several representatives being praised by name.

Key Strengths

  • User-friendly interface and easy to set up
  • Free plan available, providing good value for newcomers
  • Responsive and effective customer support, with representatives like Pooja, Ayushi, and Jai earning special mentions
  • Helps to effectively track referral and affiliate sales
  • Automatic processing and intuitive design praised by users

Common Concerns

  • App pricing structures and potential hidden fees causing uncertainty
  • Issues with tracking accuracy and delayed reflection of sales on the dashboard
  • Challenges with referral links and campaign visibility within user interfaces
  • Lack of affiliate portal to pay affiliates directly and cumbersome manual steps required

Final Thoughts

Overall, "AfterShip Referral&Affiliate" is well-received by merchants who find it effective and easy to use, especially for those starting with affiliate marketing. While its free plan and strong customer service are major selling points, some merchants have experienced issues regarding pricing transparency and system functionalities. Improvements in these areas could enhance the app's overall user experience.

Charlie Oven

Sep 21, 2024  on Shopify

Too early to say

AYRA SPA

Apr 25, 2024  on Shopify

So, there is no affiliate portal to pay affiliates directly. There is an offer to remove the aftership branding and also increase the amount of referral links for free by contacting support. This should be an automatic feature, rather than wasting time contacting support. Now comes the worst part. The widget for referral links is not removable by the customer so its always floating on the screen where ever they are. Extremely annoying and invasive especially on small mobile screens as its always covering some text or images. One positive star for the customer support team. In my short experience was very helpful and responded immediately.

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