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Customer reviews: Auto DS: AI Dropshipping & POD

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (1,744)

Overall rating
4.7

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

STYLEN

Sep 10, 2024  on Shopify

I used to have service with them, and there are bad services they offer. Be careful who you do business with because they will take your money. They should also offer you a free service to even start as a beginner.

Sternli Store

Sep 09, 2024  on Shopify

Super complicated and not user friendly.

Hammy Community

Sep 08, 2024  on Shopify

Scammers charged me $580 when I never agreed to it. I selected some basic free plan and they just charged me anyway. Lets see if they fix it.

Comical Campaigns

Sep 08, 2024  on Shopify

Well i am not sure about the paid reviews here but let me be honest we took Autods for etsy integration after which the stock setup completely messed up and all etsy items we added to our shopify shows out of stock along with our current non etsy stock as wel , the support who always say out developers are working not sure any one actally is working or not its been 15 days no reply at all I mean fire ur developers if they r taking 15 to fix to small stock issue

IMPRESSURE

Sep 07, 2024  on Shopify

подписку просят оплатить которую я даже не использовал,все плохо жалобу кидайте предсьтавьте 368 долларов требует ни за что,очень не справедливо она у меня скачанная лежала 3 наверное дня и то я не одобрял подписку!Жалобу заслуживает еще и деактивировать магазин запрещают просят оплату деньги спроста захотели сделать

ProSalesDirect

Sep 05, 2024  on Shopify

Auto DS is a gimmick. Every product is overpriced and most charge a minimum of $6 shipping. Do not waste your time and money on this garbage.

RacingFuse

Sep 01, 2024  on Shopify

Erhebt Kosten, obwohl der Account und die App aus dem Shop gelöscht wurden

SolveDay

Aug 20, 2024  on Shopify

I am giving this platform a 1-star rating due to the extremely poor support and overall disappointing experience. First, the support team is the worst I have ever encountered. They don’t thoroughly read the questions and only respond to what they deem necessary, often ignoring key issues. I had to repeat the same question in 4-5 emails before finally getting an answer. Additionally, the platform offers the assistance of an AutoDS mentor, but my mentor did not respond for 3 or 4 days. I had to reach out again myself to get a response. Moreover, the AutoDS platform lacks essential information regarding suppliers, such as where the listed products can be shipped. They claim to merely facilitate services, but on multiple occasions, I encountered products listed on the platform that I couldn’t sell because the supplier's link was broken, and I had no way of knowing if the product could be sold in the European market. Overall, the support is unresponsive, the mentor service is unreliable, and the platform lacks critical information for sellers. I cannot recommend this service to anyone.

Molyfy

Aug 13, 2024  on Shopify

If I can give -5 stars, I would do. I don't recommend this app. Not even to my cat. This app is as annoying as not wearing shoes in 40degree hot weather

千ㄥㄚ乇ᐯ乇尺

Aug 09, 2024  on Shopify

Bonjour, Je n’ai souscrit à aucun abonnement chez vous Et j’ai été prélevé de la somme de 321,26€ Sans prévenir ni même en ayant fait la demande J’attend une réponse de votre part Cordialement

TOP G MATRIX

Aug 08, 2024  on Shopify

Absolutely appalling service from Rizza Jean from Auto DS. Tried convincing me to upgrade to a plan to use their AI store generator, speaking nicely and all smiley faces. Then i upgraded my plan and they give me a US version of the entire shopify store setting. Unable to change back to Australian setting and can't add my bank details. Bought this up to them and they said nah sorry can't help you not our department. Absolutely not a care on their part and the nice talk and smiley faces were gone.

PetLove 4you

Aug 06, 2024  on Shopify

I am exploring e-commerce and testing various platforms. Currently, I am using Shopify on a trial basis. To get a complete experience, I installed some ADS apps on the platform. However, even without any orders in my store, I am being charged over 300 dollars. When I contacted Shopify support, they informed me that although the charges come from them, I need to check with the app developers and request a resolution for the incorrect charges. This raises a very serious issue: isn't the platform integrated with development and billing? Can't they verify if the account is actually active or if there are any orders?

Miauli Schweiz

Jul 22, 2024  on Shopify

I accidentally subscribed to the yearly plan instead of monthly plan. After the payment went through I realized. I wanted to delete my account after 1,5 months of having it because its not working in my country (Switzerland). I contacted the customer support twice but without success. I was not able to get any money refunded for the remaining months. Long story short, I had the account for 1,5/2 months and had to pay the full yearly subscription for 248.70$. Very disappointing experience.

CLICK MY CART

Jul 21, 2024  on Shopify

Absolutely terrible service. Please stay far away from this platform. We are switching to Zendrop because we've heard much better things. Here are the problems we've encountered: 1. Our store has disconnected from the platform multiple times. Customer Service was super unhelpful. 2. Orders supposedly automatically placed by AutoDS, however, it kept having errors, and we received 0 notification about it. Customers placed orders and the AutoDS system failed to fulfil those orders despite us adding a $500 managed balance. For some odd reason we had 0 auto order credits. Which makes zero sense. What's the point of adding a $500 managed balance when that results in 0 auto order credits? I don't understand. 3. WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED. THEY NEVER OFFER SOLUTIONS. THEY'VE NEVER ONCE SOLVED ANY PROBLEMS OF OURS. Stay far away from this platform. How it has a 4.9 star overall rating is beyond me.

Economic Choice Goods

Jul 17, 2024  on Shopify

My experience with AutoDS has been overwhelmingly negative due to a variety of issues related to cost, hidden fees, and poor customer support. Cost Issues: High Subscription Costs: The platform requires users to pay substantial monthly or yearly subscription fees. Even with these payments, many essential features remain locked behind additional paywalls. Additional Charges: Key features like AI rewrites of product descriptions and automatic order fulfillment require purchasing additional tokens. This makes the overall cost of using AutoDS significantly higher than initially expected. Managed Balance Requirements: Users must maintain a managed balance to cover each order. In my case, I was charged over ten times the cost of a product due to various hidden fees. These fees are mentioned in the agreement but are buried deep, making them easy to overlook until it’s too late. Customer Support: Automated and Unhelpful: The customer support chat is primarily AI-driven, directing users to submit tickets without providing meaningful assistance. When I sought clarification about the overcharge, the response was dismissive, citing "taxes and fees" without providing a detailed breakdown. Non-Refundable Balances: None of the balances on the platform are refundable, turning it into a money pit with so many hidden costs and fees that maintaining competitive pricing is nearly impossible unless you sell at a loss. Conclusion: Due to the combination of high costs, hidden fees, and inadequate customer support, I cannot recommend AutoDS to anyone. It has proven to be an unsustainable and frustrating experience.

LIVE ULTRA

Jul 15, 2024  on Shopify

Will suck your money away with shady business practices. Their platform does the BARE minimum and tries to charge you money every step of the way. If you have a problem that will take a month to resolve, you aren't able to remove your card and you can't cancel your membership, You can only "pause" your account until your next bill (which isn't really pausing) If you have any problems with this site and want it to be resolved without paying for next months bill, then you are completely out of luck and they will charge you. Their support is slow and not helpful, Their platform nickle and dimes you every chance it gets, it's predatory towards new business owners, Their automated system costs an extra monthly fee ON TOP of AI Credit points and Automated points that cost money as well for it to even function. To pay for the items someone buys, you have to deposit money into the website in rounded up intervals like it's Fortnite or something. This whole site is a sad sad excuse. Please do not use it, I went through the headache for you please just trust me on this and use a free site and manually do it yourself, it's not worth a second of your time.

TaroCot

Jul 12, 2024  on Shopify

I feel like you guys are bunch of scammers with a lot of influencer marketing to promote. Worst fulfillment company i have ever dealt with. Free platforms like DSers and CJ dropshippers do a much better job than these scammers. Stay away.

All you need

Jul 07, 2024  on Shopify

this app is very expensive for first timers. useless

Andy's Store

Jul 02, 2024  on Shopify

péssimo veio cobrança indevida , já foi notificado e ainda esta vindo cobrança

My Store

Jul 01, 2024  on Shopify

I would give -5 if I could. I was charged $248 in advance for a service I never used and don't want to use. I cancelled, uninstalled your app, but you guys still want to keep my money. That is a very devious and dishonest way to do business. I will certainly report this to BBB and other entities.

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