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Customer reviews: Auto DS: AI Dropshipping & POD

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (1,744)

Overall rating
4.7

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

IronGrace

Nov 18, 2024  on Shopify

Listen. If you're serious about ecom, find a private supplier. These people over charge on everything. They cant bundle orders so you'll be charged 2x shipping for 1 customer that ordered 2 items. They're constantly changing their prices and shipping takes forever. I was using them for testing so I don't waste my suppliers time but I cannot with this company. FIND A GOOD SUPPLIER! YOUR MARGINS WILL THANK YOU

Pawsome-Deals

Nov 17, 2024  on Shopify

You are misleading those who buy subscriptions from you. It's a disgrace and a fraud!

Equitcha

Nov 15, 2024  on Shopify

easy to use, easy to import, and its a solid platform for fulfillment as well update: nevermind I would not recommend... tried fulfilling a order since nov 5 has never been shipped since and today is nov 16... paid for a service left with disappointment and anger

aurorasilhouette

Nov 14, 2024  on Shopify

To edit a product, you must do everything on the autods. If you're unaware of this, you'll be surprised when your product titles and prices suddenly change automatically. Unfortunately, you can't disable this feature, and customer support is unhelpful when it comes to resolving such issues. "Edit everything on the autods platform" fine, I’ll do that. Then I thought, what about images? I had uploaded them through Shopify. Would they revert to the original ones from autods? Customer support couldn’t answer this question. So, I decided to upload the images directly on autods, wasting additional time. Guess what? If you're serious about improving your website speed, their platform doesn't allow you to upload images in webp format. Oh, and let’s say you're running a discount offer and want to add a "compare to" price. Yes, you can do this but only if your store currency is set to USD. For stores using other currencies, you have to manually convert prices in their platform from your currency to USD. And the conversion? It doesn’t work correctly. For example, my product price without a discount is £68. Technically, that should convert to $85. I entered this USD price into the autods platform so it would reflect correctly in GBP. Instead, it converted to £112. No words.

My Store

Nov 13, 2024  on Shopify

horrible, after cancelling they still want to charge $250 for yearly... something i've never signed up for. Their prices are out of line with their competitors and they expect me to pay even though i've only had them downloaded for 1 day under their free trial and quickly uninstalled because it wasn't going to help my business.

Magttle

Nov 13, 2024  on Shopify

honestly the app is not at all usr friendly, feels very scammy with price and shipping fee, product price are too expensive, much better app than this is available, highly not recomending using this app, dont waste time trying, big NO

ohprettygoods

Nov 12, 2024  on Shopify

need app removed, keep getting billed and never used it

URHER

Nov 09, 2024  on Shopify

I cancelled account after a day or so on free trail. Even after that they continued to try and charge me. i reached out to them several times and they even responded but still apparently are adamant about taking my money because i asked them each time we talked to cancel my account and they finally got money off today. The responses i get are to ask me to continue at a discounted rate at which time i continue to tell them no and to cancel/delete my account all together. I have reached out to report them. I have all email threads and have even sent them to support as aback up and they still charged my card. Update: since I left this review. (this is the only way ive gotten a response) Soffia responded and said that they finally deleted my account but said nothing about refunding the money they took off of my card after all the times ive requested to cancel the account. REFUND me the money that was taken off of my card after the account had already supposed to be cancelled weeks ago and are unauthorized.

olimpia

Nov 05, 2024  on Shopify

AutoDS has 4.9 star reviews because you earn free fulfillment tokens if you give a 5-star review. Naturally, people will take advantage of the free tokens by giving 5 starts. Influencers will tell you "you're stupid not to take advantage of the free plan" with a smile on their face, but here's how "free" AutoDS really is -> Cons: 1- AutoDS has a minimum $26 a month fee. 2- You *will* pay higher COGS for products. 3- Pay an extra fee for each order (10% of cogs in my case). 4- My total COGS for a product were ~$16, but in reality I was paying $25.51. 5- You have to pay to source products into AutoDS. 6- You will have to pay to fulfill orders from autoDS. 7- You will have to pay (on top) to automatize all fulfillment process. 8- You will likely have to source your product, because there's not a lot of products listed. 9- No photo search (which free suppliers do) 10- If you have upsells and a customer orders 3 products, you will have to pay shipping for 3 orders, not 1. (they say they don't have the systems in place to make 1 order of 3 products count as 1 order of 3 products. What the actual ****) 11- The amount of hidden fees/subscriptions *everywhere* will suck the soul off your pocket. Learn from others (my) mistakes. If you are starting, *not scaling*, make sure to make the best choice. Pros: 1- great customer service 2- rich and complex platform.

SmartHomeFinder.com

Nov 01, 2024  on Shopify

Laughably bad. The credit system is terrible, the customer service is non-existent. Had orders sitting in queue for days and the response was, "we process thousands of orders." Seriously? I don't care, I need my customers' orders processed. Just a giant waste of time and money.

THE PET PANTRY

Oct 16, 2024  on Shopify

Zealution

Oct 05, 2024  on Shopify

goofy ass supplier that feeds off sponsorships and baiting new dropshippers

Jacob's store

Oct 03, 2024  on Shopify

It charged me $368.70 and gave me no warning and no explanation for it.

Wünderland

Oct 02, 2024  on Shopify

They just charged me $368 in fees and my store isn’t even launched yet. I haven’t even adding any products from AutoDS to my store. Complete scam!!!!!!!! Telling all my students & mentees to never use them.

TechGeek.

Sep 29, 2024  on Shopify

Scamm dont buy first of all the showed price to buy are never right. Second they App got an huge bug if you remove your app it happends that the location stays and you cant remove it support is horrible since 5 days no respond save your money and time here

Modern Bath Space

Sep 26, 2024  on Shopify

First thing—if you want to use their automation tools, it costs extra on a monthly basis. If you use research or hand-pick products, it will require additional purchases. And yes, just a cherry on top: to automate orders, you must buy some credit from them! As for their " suppliers," ... you will purchase from regular online stores like Walmart, HomeDeport, Amazon, etc. I'm just saying that these are not wholesale suppliers! You will get a better deal just going to their stores and using something like Walmart/HomeDeport CC or other promotions or coupons. Also, I canceled my membership with them, and instead of receiving a confirmation email about my cancellation, I got an email from AutoDS saying that they created a new account for me with my email and a new password without my permission! Not cool, AutoDS! P.S. I almost forgot that if you have any problems, let's just say that you want to cancel a subscription with them. You are all the way in the back of the waiting line, and if you want your problem resolved quickly, guess what you need to do? If Your guess was that you need to pay EXTRA... you are right! :)

Mate & Sisters

Sep 24, 2024  on Shopify

He puesto dinero en la cartera y aun no me lo devuelven, a pesar que ya cerré la cuenta, y antes de hacerlo lo consulte con una persona de atención al cliente, me han bloqueado y no tengo manera de contactar con ellos, cada vez que quería cargar un producto estaba agotado, estoy muy desconforme con la aplicación, no es lo que esperaba, Estoy reclamando a diario y me envían correos todos los días de personas diferentes solo para marearme. No hay un seguimiento ni resolución de problemas

Viral Goods Direct

Sep 15, 2024  on Shopify

I cancelled my subscription because I am not using the app but they are still trying to charge my credit card each month. Not cool.

Zensora

Sep 15, 2024  on Shopify

SCAAAAAMMMM

ORENDA

Sep 13, 2024  on Shopify

Whole platform is a SCAM

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