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Customer reviews: Auto DS: AI Dropshipping & POD

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (11,862)

Overall rating
4.9

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

SmartHomeFinder.com

Nov 01, 2024  on Shopify

Laughably bad. The credit system is terrible, the customer service is non-existent. Had orders sitting in queue for days and the response was, "we process thousands of orders." Seriously? I don't care, I need my customers' orders processed. Just a giant waste of time and money.

THE PET PANTRY

Oct 16, 2024  on Shopify

Zealution

Oct 05, 2024  on Shopify

goofy ass supplier that feeds off sponsorships and baiting new dropshippers

Jacob's store

Oct 03, 2024  on Shopify

It charged me $368.70 and gave me no warning and no explanation for it.

Wünderland

Oct 02, 2024  on Shopify

They just charged me $368 in fees and my store isn’t even launched yet. I haven’t even adding any products from AutoDS to my store. Complete scam!!!!!!!! Telling all my students & mentees to never use them.

TechGeek.

Sep 29, 2024  on Shopify

Scamm dont buy first of all the showed price to buy are never right. Second they App got an huge bug if you remove your app it happends that the location stays and you cant remove it support is horrible since 5 days no respond save your money and time here

Modern Bath Space

Sep 26, 2024  on Shopify

First thing—if you want to use their automation tools, it costs extra on a monthly basis. If you use research or hand-pick products, it will require additional purchases. And yes, just a cherry on top: to automate orders, you must buy some credit from them! As for their " suppliers," ... you will purchase from regular online stores like Walmart, HomeDeport, Amazon, etc. I'm just saying that these are not wholesale suppliers! You will get a better deal just going to their stores and using something like Walmart/HomeDeport CC or other promotions or coupons. Also, I canceled my membership with them, and instead of receiving a confirmation email about my cancellation, I got an email from AutoDS saying that they created a new account for me with my email and a new password without my permission! Not cool, AutoDS! P.S. I almost forgot that if you have any problems, let's just say that you want to cancel a subscription with them. You are all the way in the back of the waiting line, and if you want your problem resolved quickly, guess what you need to do? If Your guess was that you need to pay EXTRA... you are right! :)

Mate & Sisters

Sep 24, 2024  on Shopify

He puesto dinero en la cartera y aun no me lo devuelven, a pesar que ya cerré la cuenta, y antes de hacerlo lo consulte con una persona de atención al cliente, me han bloqueado y no tengo manera de contactar con ellos, cada vez que quería cargar un producto estaba agotado, estoy muy desconforme con la aplicación, no es lo que esperaba, Estoy reclamando a diario y me envían correos todos los días de personas diferentes solo para marearme. No hay un seguimiento ni resolución de problemas

Viral Goods Direct

Sep 15, 2024  on Shopify

I cancelled my subscription because I am not using the app but they are still trying to charge my credit card each month. Not cool.

Zensora

Sep 15, 2024  on Shopify

SCAAAAAMMMM

ORENDA

Sep 13, 2024  on Shopify

Whole platform is a SCAM

STYLEN

Sep 10, 2024  on Shopify

I used to have service with them, and there are bad services they offer. Be careful who you do business with because they will take your money. They should also offer you a free service to even start as a beginner.

Sternli Store

Sep 09, 2024  on Shopify

Super complicated and not user friendly.

Hammy Community

Sep 08, 2024  on Shopify

Scammers charged me $580 when I never agreed to it. I selected some basic free plan and they just charged me anyway. Lets see if they fix it.

Comical Campaigns

Sep 08, 2024  on Shopify

Well i am not sure about the paid reviews here but let me be honest we took Autods for etsy integration after which the stock setup completely messed up and all etsy items we added to our shopify shows out of stock along with our current non etsy stock as wel , the support who always say out developers are working not sure any one actally is working or not its been 15 days no reply at all I mean fire ur developers if they r taking 15 to fix to small stock issue

IMPRESSURE

Sep 07, 2024  on Shopify

подписку просят оплатить которую я даже не использовал,все плохо жалобу кидайте предсьтавьте 368 долларов требует ни за что,очень не справедливо она у меня скачанная лежала 3 наверное дня и то я не одобрял подписку!Жалобу заслуживает еще и деактивировать магазин запрещают просят оплату деньги спроста захотели сделать

ProSalesDirect

Sep 05, 2024  on Shopify

Auto DS is a gimmick. Every product is overpriced and most charge a minimum of $6 shipping. Do not waste your time and money on this garbage.

RacingFuse

Sep 01, 2024  on Shopify

Erhebt Kosten, obwohl der Account und die App aus dem Shop gelöscht wurden

SolveDay

Aug 20, 2024  on Shopify

I am giving this platform a 1-star rating due to the extremely poor support and overall disappointing experience. First, the support team is the worst I have ever encountered. They don’t thoroughly read the questions and only respond to what they deem necessary, often ignoring key issues. I had to repeat the same question in 4-5 emails before finally getting an answer. Additionally, the platform offers the assistance of an AutoDS mentor, but my mentor did not respond for 3 or 4 days. I had to reach out again myself to get a response. Moreover, the AutoDS platform lacks essential information regarding suppliers, such as where the listed products can be shipped. They claim to merely facilitate services, but on multiple occasions, I encountered products listed on the platform that I couldn’t sell because the supplier's link was broken, and I had no way of knowing if the product could be sold in the European market. Overall, the support is unresponsive, the mentor service is unreliable, and the platform lacks critical information for sellers. I cannot recommend this service to anyone.

Molyfy

Aug 13, 2024  on Shopify

If I can give -5 stars, I would do. I don't recommend this app. Not even to my cat. This app is as annoying as not wearing shoes in 40degree hot weather

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