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Customer reviews: Auto DS: AI Dropshipping & POD

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (11,862)

Overall rating
4.9

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

Backed-By-Science

Dec 05, 2024  on Shopify

This app is predatory. THE BELOW PLANS ARE FAKE! They charged me $368.70 for the month based on usage. At the bottom of the description to download the app it says the pricing plans of $26.90, $39.90, and $66.90 a month. THE APP DOES NOT HAVE THE POSTED PLANS. Instead it charges based on usage for the month. I do not even have a live website yet. All I have done is browse products, see how the app works, and find things I want to eventually sell. They charged me $368.70 for the month.

Clothing Personality

Dec 03, 2024  on Shopify

1. Charged $390.16 for usage during FREE trial period 2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use. 3. MONTHLY plan billed annually means no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment. 4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product limit. Unlawful bait and switch. 5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. 6. Made $0.00 the entire time from 9/13/24 to 11/29/24. 7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc. 8. Low inventory and miminal options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently. 9. Lots of non-wholesale prices 10. 1,000 (and counting) emails re: out of stock/price changes. 11. Inability to unsubscribe from emails once canceled. 12. Had to agree to a new plan for same time frame to access app again once we canceled 13. Repeated login issues before the cancelation 14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss. 15. No unique or "scroll-stopping" products in niche. 16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders. 17. App was hard to use. 18. Still required more apps to compete. 19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24. 20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support. 22. Lots of known issues 23. There were OUTDATED help topics and tutorials. 24. There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore. Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review. After declining a partial refund or months "free" or mentorship, they refused to refund us fully. They also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked!

MEJORECO

Dec 01, 2024  on Shopify

CACA

My Store

Nov 26, 2024  on Shopify

just a piece of shit.This guys are crazy i already canceled my plan and its still billing a big amount for no use i cant even stop its no way to stop i really fed up with this piece of shit worst thing i ever used in my life dont ever even think of trying this shit

Luminate

Nov 24, 2024  on Shopify

I was misled by a youtube "guru" to believe that this would be a free, 30 day trial. This was a lie. You will be charged 1.00 despite "free 14 day trial" being clearly visible in the pricing section above. Despite paying for the higher cost option, I do not have access to the ad spy tool that is widely promoted by youtube gurus, who fail to mention that there is an additional charge of $15.00 if you want access to the ad spy. This would be on top of the $40.00 I am paying for what DSERS offers for only $20.00. Overall very scammy and all about upselling you, despite how costly this can be for small business owners.

Trotuk

Nov 24, 2024  on Shopify

The first month is works good. But when you cancel something and want to undo that. The software can't handle it. Also the stock automatically changed so somehtime the product is out of the when it is live. The last thing is that the software can't handle change of sizes when you have set it like a certain way. And Now I have $100 balance on my account, but didn't get it back!

Star Nook

Nov 23, 2024  on Shopify

I am in my free trial period and they charged me 358.80 USD, I don't understand why, I feel disappointed, I had great expectations of this application.

JASIBD

Nov 22, 2024  on Shopify

Agletless Elastische Veters

Nov 21, 2024  on Shopify

I’ve given AutoDS more than enough chances, but after days of frustration, countless hours of wasted work, and unhelpful support, I’ve had enough. Here’s my experience: Buggy Platform: Random variant keys are added to products, making uploads impossible. Support repeatedly asks for item IDs, even though the issue prevents uploads in the first place. Changes Reverted: Customizations like images and prices are randomly reverted to AliExpress defaults. My team spent three days perfecting listings, only for AutoDS to undo everything. Terrible Support: Every suggestion boils down to “re-upload your products,” despite me explaining multiple times that this is not feasible due to extensive customizations. Refund Refusal: Despite their platform being unusable and full of errors, AutoDS refused to issue a refund, offering only a 15% discount instead—an insult after all the time and resources I’ve lost. AutoDS is completely unreliable and unfit for professional use. I cannot recommend this service to anyone serious about their business.

Lumenaura

Nov 20, 2024  on Shopify

Elariv

Nov 18, 2024  on Shopify

IronGrace

Nov 18, 2024  on Shopify

Listen. If you're serious about ecom, find a private supplier. These people over charge on everything. They cant bundle orders so you'll be charged 2x shipping for 1 customer that ordered 2 items. They're constantly changing their prices and shipping takes forever. I was using them for testing so I don't waste my suppliers time but I cannot with this company. FIND A GOOD SUPPLIER! YOUR MARGINS WILL THANK YOU

Pawsome-Deals

Nov 17, 2024  on Shopify

You are misleading those who buy subscriptions from you. It's a disgrace and a fraud!

Equitcha

Nov 15, 2024  on Shopify

easy to use, easy to import, and its a solid platform for fulfillment as well update: nevermind I would not recommend... tried fulfilling a order since nov 5 has never been shipped since and today is nov 16... paid for a service left with disappointment and anger

aurorasilhouette

Nov 14, 2024  on Shopify

To edit a product, you must do everything on the autods. If you're unaware of this, you'll be surprised when your product titles and prices suddenly change automatically. Unfortunately, you can't disable this feature, and customer support is unhelpful when it comes to resolving such issues. "Edit everything on the autods platform" fine, I’ll do that. Then I thought, what about images? I had uploaded them through Shopify. Would they revert to the original ones from autods? Customer support couldn’t answer this question. So, I decided to upload the images directly on autods, wasting additional time. Guess what? If you're serious about improving your website speed, their platform doesn't allow you to upload images in webp format. Oh, and let’s say you're running a discount offer and want to add a "compare to" price. Yes, you can do this but only if your store currency is set to USD. For stores using other currencies, you have to manually convert prices in their platform from your currency to USD. And the conversion? It doesn’t work correctly. For example, my product price without a discount is £68. Technically, that should convert to $85. I entered this USD price into the autods platform so it would reflect correctly in GBP. Instead, it converted to £112. No words.

My Store

Nov 13, 2024  on Shopify

horrible, after cancelling they still want to charge $250 for yearly... something i've never signed up for. Their prices are out of line with their competitors and they expect me to pay even though i've only had them downloaded for 1 day under their free trial and quickly uninstalled because it wasn't going to help my business.

Magttle

Nov 13, 2024  on Shopify

honestly the app is not at all usr friendly, feels very scammy with price and shipping fee, product price are too expensive, much better app than this is available, highly not recomending using this app, dont waste time trying, big NO

ohprettygoods

Nov 12, 2024  on Shopify

need app removed, keep getting billed and never used it

URHER

Nov 09, 2024  on Shopify

I cancelled account after a day or so on free trail. Even after that they continued to try and charge me. i reached out to them several times and they even responded but still apparently are adamant about taking my money because i asked them each time we talked to cancel my account and they finally got money off today. The responses i get are to ask me to continue at a discounted rate at which time i continue to tell them no and to cancel/delete my account all together. I have reached out to report them. I have all email threads and have even sent them to support as aback up and they still charged my card. Update: since I left this review. (this is the only way ive gotten a response) Soffia responded and said that they finally deleted my account but said nothing about refunding the money they took off of my card after all the times ive requested to cancel the account. REFUND me the money that was taken off of my card after the account had already supposed to be cancelled weeks ago and are unauthorized.

olimpia

Nov 05, 2024  on Shopify

AutoDS has 4.9 star reviews because you earn free fulfillment tokens if you give a 5-star review. Naturally, people will take advantage of the free tokens by giving 5 starts. Influencers will tell you "you're stupid not to take advantage of the free plan" with a smile on their face, but here's how "free" AutoDS really is -> Cons: 1- AutoDS has a minimum $26 a month fee. 2- You *will* pay higher COGS for products. 3- Pay an extra fee for each order (10% of cogs in my case). 4- My total COGS for a product were ~$16, but in reality I was paying $25.51. 5- You have to pay to source products into AutoDS. 6- You will have to pay to fulfill orders from autoDS. 7- You will have to pay (on top) to automatize all fulfillment process. 8- You will likely have to source your product, because there's not a lot of products listed. 9- No photo search (which free suppliers do) 10- If you have upsells and a customer orders 3 products, you will have to pay shipping for 3 orders, not 1. (they say they don't have the systems in place to make 1 order of 3 products count as 1 order of 3 products. What the actual ****) 11- The amount of hidden fees/subscriptions *everywhere* will suck the soul off your pocket. Learn from others (my) mistakes. If you are starting, *not scaling*, make sure to make the best choice. Pros: 1- great customer service 2- rich and complex platform.

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