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Customer reviews: Auto DS: AI Dropshipping & POD

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (1,744)

Overall rating
4.7

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

Morning Java Gifts and More

Jan 07, 2025  on Shopify

Yvonne did a very good job of answering my questions and pointing me in the right direction for training since I am brand new to AutoDS and drop shipping. I still have a question that she forwar to billing that is yet to be answered. that's the reason to a 4 star review. I hope that the rest of my time with AutoDS and their customer support will be the same experience. We'll that didn't work out well. I canceled my subscription less than 1 hour after viewing the site and I am in limbo at this point. I paid a full year and did not receive the discount that was advertised and now not getting a response for a full refund. I had a 14 day free trial so we shall see!! I lowered my rating due to the issues. Also got up sells once inside the app. I thought I had paid for them, but they were blocked out!

MV hair and beauty

Jan 07, 2025  on Shopify

More Than 1500 items Deleted because of ur Sofware from My shopify

Aventi Designs

Jan 01, 2025  on Shopify

DO NOT USE THIS. USE "DSERS" INSTEAD FOR FULFILLMENT. 1. They charge you a 5% "credit card fee" every-time you top you your account to pay. 2. They charge you like $0.6 every order. 3. They STILL charge you 5-10% extra for the product vs if you were to purchase it yourself on Aliexpress. Im not done yet. I had to REFUND 100+ orders on Black Friday because AUTODS provided me with faulty tracking numbers which showed "Abnormal" status so I assumed they weren't getting shipped out. They were... but it was too late because I had already refunded the customers since it has been 20+ days since when I ordered. AGAIN. DO. NOT. USE. THEM. USE "DSERS"

SwingMate

Dec 25, 2024  on Shopify

I am rating this experience with Auto DS: AI Dropshipping & POD a 1 star and if I could have done 0 I would've. This app is a complete scam, its says on the shopify webstore that the app is free in order to get people to download it and then it charges you. Im sure this has happened to a bunch of people from this app and I am completely against the owner. Do not use or even download this app, the software in general is not good.

PURRVANA

Dec 23, 2024  on Shopify

scam. the app doesnt work and they will charge you whenever they want on hundreds of dollars. impossible to reach support.

Clothing Personality

Dec 20, 2024  on Shopify

1. Charged $390.16 for usage during FREE trial period 2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use. 3. MONTHLY plan billed annually so we were told that meant no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment. 4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product plan limit. Unlawful bait and switch. 5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. Time wasted. 6. Made $0.00 the entire time from 9/13/24 to 11/29/24. 7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc. 8. Low inventory and miminal listing-worthy options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently. 9. Lots of non-wholesale prices 10. 1,000 (and counting) emails re: out of stock/price changes. 11. Inability to unsubscribe from emails once canceled. 12. Had to agree to a new plan for same time frame to access app again once we canceled. 13. Repeated login issues before the cancelation. 14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss had we had a sale from allegedly trending products. 15. No unique or "scroll-stopping" products in niche. 16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders. 17. App was hard to use. 18. Still required more apps to compete. 19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24. 20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support re: a refund until their manager saw this app review. 22. Lots of known issues 23. There were OUTDATED help topics and tutorials. There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore. Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review. Update: After declining a partial refund or months "free" (we had already paid for a whole year) and mentorship, they initially refused to refund us fully until this review. We have since received all of our money back. Previously, one support person had also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked except for the emailing issues listing above. We decline their offer for free months and mentorship because this app isn't cost-effective, intuitive, limited-staff friendly, niche-rich in products, or customer-support friendly.

Vijeta

Dec 18, 2024  on Shopify

Buchen ohne Abo für Nutzungsgebühren 404,77€ auch wenn du danach deinstalliert hast!!! BETRUG!!!!!

360 Supply

Dec 14, 2024  on Shopify

insanely priced for what you get and near impossible to get a refund after they bill shopify, even if you don't actually use the app.

IronGrace

Dec 08, 2024  on Shopify

Listen. If you're serious about ecom, find a private supplier. These people over charge on everything. They cant bundle orders so you'll be charged 2x shipping for 1 customer that ordered 2 items. They're constantly changing their prices and shipping takes forever. I was using them for testing so I don't waste my suppliers time but I cannot with this company. FIND A GOOD SUPPLIER! YOUR MARGINS WILL THANK YOU EDIT:: I had the pleasure of speaking with Dorina, a wonderful quality control manager. Dorina helped with with all my problems. Dorina refunded me on shipping and even gave me a month free. AutoDS is working on their platform to make it better and reviews like mine help them see what needs to be fixed. I may have been a little harsh but Dorina has helped me! NEWEST EDIT: This company is charging their customers for order fulfilment but is not actually shipping out their orders. You have to load a balance in their website which is a loophole so the banks can't actually dispute these transactions when the company doesn't fulfil on their obligations. They also increase their prices on products without notice. I have multiple orders where I paid for product and shipping yet these orders were never shipped. They included a tracking number and thats it. After tracking was provided, the products never actually got shipped. I asked for a refund on my remaining balance and they fully refuse to even return the money I loaded into their platform. I have customers contacting me daily asking why there is no movement on their tracking, this is the only way I was able to find out most of these orders were never actually shipped. I had help from a nice service rep previously but this overall experience is horrible. Stay far away.

Backed-By-Science

Dec 05, 2024  on Shopify

This app is predatory. THE BELOW PLANS ARE FAKE! They charged me $368.70 for the month based on usage. At the bottom of the description to download the app it says the pricing plans of $26.90, $39.90, and $66.90 a month. THE APP DOES NOT HAVE THE POSTED PLANS. Instead it charges based on usage for the month. I do not even have a live website yet. All I have done is browse products, see how the app works, and find things I want to eventually sell. They charged me $368.70 for the month.

Clothing Personality

Dec 03, 2024  on Shopify

1. Charged $390.16 for usage during FREE trial period 2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use. 3. MONTHLY plan billed annually means no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment. 4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product limit. Unlawful bait and switch. 5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. 6. Made $0.00 the entire time from 9/13/24 to 11/29/24. 7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc. 8. Low inventory and miminal options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently. 9. Lots of non-wholesale prices 10. 1,000 (and counting) emails re: out of stock/price changes. 11. Inability to unsubscribe from emails once canceled. 12. Had to agree to a new plan for same time frame to access app again once we canceled 13. Repeated login issues before the cancelation 14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss. 15. No unique or "scroll-stopping" products in niche. 16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders. 17. App was hard to use. 18. Still required more apps to compete. 19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24. 20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support. 22. Lots of known issues 23. There were OUTDATED help topics and tutorials. 24. There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore. Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review. After declining a partial refund or months "free" or mentorship, they refused to refund us fully. They also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked!

MEJORECO

Dec 01, 2024  on Shopify

CACA

My Store

Nov 26, 2024  on Shopify

just a piece of shit.This guys are crazy i already canceled my plan and its still billing a big amount for no use i cant even stop its no way to stop i really fed up with this piece of shit worst thing i ever used in my life dont ever even think of trying this shit

Luminate

Nov 24, 2024  on Shopify

I was misled by a youtube "guru" to believe that this would be a free, 30 day trial. This was a lie. You will be charged 1.00 despite "free 14 day trial" being clearly visible in the pricing section above. Despite paying for the higher cost option, I do not have access to the ad spy tool that is widely promoted by youtube gurus, who fail to mention that there is an additional charge of $15.00 if you want access to the ad spy. This would be on top of the $40.00 I am paying for what DSERS offers for only $20.00. Overall very scammy and all about upselling you, despite how costly this can be for small business owners.

Trotuk

Nov 24, 2024  on Shopify

The first month is works good. But when you cancel something and want to undo that. The software can't handle it. Also the stock automatically changed so somehtime the product is out of the when it is live. The last thing is that the software can't handle change of sizes when you have set it like a certain way. And Now I have $100 balance on my account, but didn't get it back!

Star Nook

Nov 23, 2024  on Shopify

I am in my free trial period and they charged me 358.80 USD, I don't understand why, I feel disappointed, I had great expectations of this application.

JASIBD

Nov 22, 2024  on Shopify

Agletless Elastische Veters

Nov 21, 2024  on Shopify

I’ve given AutoDS more than enough chances, but after days of frustration, countless hours of wasted work, and unhelpful support, I’ve had enough. Here’s my experience: Buggy Platform: Random variant keys are added to products, making uploads impossible. Support repeatedly asks for item IDs, even though the issue prevents uploads in the first place. Changes Reverted: Customizations like images and prices are randomly reverted to AliExpress defaults. My team spent three days perfecting listings, only for AutoDS to undo everything. Terrible Support: Every suggestion boils down to “re-upload your products,” despite me explaining multiple times that this is not feasible due to extensive customizations. Refund Refusal: Despite their platform being unusable and full of errors, AutoDS refused to issue a refund, offering only a 15% discount instead—an insult after all the time and resources I’ve lost. AutoDS is completely unreliable and unfit for professional use. I cannot recommend this service to anyone serious about their business.

Lumenaura

Nov 20, 2024  on Shopify

Elariv

Nov 18, 2024  on Shopify

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