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Customer reviews: MLV Auto Currency Switcher

Develop by MLVeda

Reviews (5,669)

Overall rating
4.8

What Merchants Think

The MLV Auto Currency Switcher app generally receives positive feedback from merchants for its functionality and ease of use in converting currencies automatically for online stores. Many users praise its effectiveness in enhancing customer shopping experiences across global markets. However, opinions vary significantly with some users reporting technical issues and difficulties with customer support responsiveness.

Key Strengths

  • Effective automatic currency conversion which greatly assists international transactions.
  • User-friendly interface that simplifies setup and operation.
  • Strong support and quick response times, with several merchants singling out team members, notably Harun, for excellent service.
  • Customizable for unique store requirements and aesthetic integration.

Common Concerns

  • Technical glitches, such as incorrect price display and failure to apply rounding rules.
  • Customizations reset with Shopify theme updates, requiring re-contact with support.
  • Inconsistencies in support responsiveness, with some users reporting unfulfilled refund requests.

Final Thoughts

Overall, the MLV Auto Currency Switcher stands out as a practical and efficient tool for currency conversion on Shopify stores, with a reputation for improving international shopping experiences. While praised for its functionality and ease of use, the app could benefit from improvements in technical reliability and support responsiveness to provide a more consistent and polished user experience.

edu-Artsdistrict

Jan 27, 2025  on Shopify

Please don’t waste your time with this app. Their support is unresponsive—no replies, chat is always offline, and they make you to email for support never respond back. If you run into issues, it’s a sign to switch to a different app. Honestly, don’t even bother starting with this one!

Jeannette Paris

Jan 05, 2025  on Shopify

Excellent app and customer support is great! I would recommend it as the best currency switcher app on the shopify store currently.

Eleven Eleven

Jan 05, 2025  on Shopify

Works perfectly in our store thanks to their dedicated support and technical team. We were able to get customized placement of the currency switcher thanks to them.

TATMU

Jan 03, 2025  on Shopify

Thank you so much to the technical support team for the prompt and precise setup! Everything was implemented exactly as required for my store. Your professionalism and attention to detail deserve special recognition. It’s a pleasure to work with a team that understands the client’s needs and quickly provides solutions. I will definitely reach out to you again if needed!

Garbo and Kelly

Jan 01, 2025  on Shopify

Thank you to a great team and big thank you to Harun Gorry! Service was first class A++++ All emails were replied promptly and job excuted within minutes Highly recommended thank you Harun Blair

Blues Funeral Recordings

Dec 11, 2024  on Shopify

App has been displaying some incorrect conversions and showing higher prices than are correct. I hope that updating fixes this issue.

palmer//harding

Dec 11, 2024  on Shopify

I've had the app installed for a while and have encountered the same problems time after time. When switching currency, the rounding rules that you set up in markets (rounding to 0 decimal points) doesn't flow through to this app. So for a currency like Kuwait Dinar, instead of 145KWD, it shows 145.760KWD - which doesn't look great or professional. This applies to all currencies - ignoring the decimal rules you can set with Shopify, so USD shows as $450.00 for example. I have contacted support numerous times and they either say it's a shopify problem, or that they just can't help me. Additionally, they are great at the initial customisation setup, but EVERY TIME you update your theme, their customisations are removed, and you have to reach out to them to edit it for you again, which has become extremely tiresome. It is such a shame as this app is generally good at what it does, but the creators seem to have no desire to refine it to make it an excellent experience for shopify users and their customers. I will be looking around to find an alternative.

Canan Yolaç

Dec 02, 2024  on Shopify

If you need an app that automatically converts to your desired currency, I highly recommend this app. It's very easy to use. I was able to get the results I wanted. The support team answers all your questions, and especially Riya was very helpful during and after the setup process. Thank you!

Aurora Heat

Nov 21, 2024  on Shopify

Thank you for this app! It allowed us to ensure US customers see pricing in US dollars which greatly impacted the financial success of our business. Thank you to the team who makes this possible :)

palmer//harding

Nov 19, 2024  on Shopify

The app works a charm. We sell a lot to Kuwait, which isn't a country Shopify supports. The team are extremely responsive in getting any customisations sorted for you. I would highly recommend,

Geeks Town

Nov 11, 2024  on Shopify

"I had an amazing experience! The service was not only quick but also handled with such professionalism. They were incredibly efficient in resolving my issue and went above and beyond to ensure I was satisfied. I appreciate the prompt attention and commitment to quality service. Highly recommended!"

My Store

Nov 10, 2024  on Shopify

Good app. Also Harun was very helpful in assisting and answering all our questions regarding app work flow.

SerrBeauty

Sep 19, 2024  on Shopify

The app is great, but if there is also a language selector based on the customer ip address it will be far greater, thats why i gave it 4 stars not 5 For the support, Harun was a very great support he was fast, responsive very delicate. Thank you Harun for the best support you gave me. For the Technical, Jay was fast very fast actually, they told me they need until Monday to finish the technical task but he already finished it within 1 hour on Friday. Thank you hope we can hear from you that you upgraded the app to also have the languages section

Crokinole Canada - Boards, Accessories, and more!

Sep 16, 2024  on Shopify

I would highly recommend this app. The app developers are very helpful. The changed the code on the app so the currency selector would show on the homepage along with the navigation but on mobile it would float in the bottom corner. I really like the setup now. They are fast and do a great job.

Crokinole Seconds

Sep 15, 2024  on Shopify

They were very helpful and quick. They made it so the currency flag appears on the header on desktop and then floating on mobile instead of on the pop up menu. It's easier to find the currency selector. Currency selector is great and lets you choose countries. Works well in switching currencies. Highly recommend!

My Store

Sep 03, 2024  on Shopify

The support team is very active and cooperating. I was facing an issue and they help till the issue is not resolved.

Evertrust Truck Parts

Sep 01, 2024  on Shopify

Awesome, does exactly whats its supposed to do and doesnt look over the top, looks perfect. Recommend to EVERYONE

Fitness For Life Mexico

Aug 29, 2024  on Shopify

I have used this app for some time. Works great. I recently changed Shopify Themes. The app wasn't working correctly on the new Theme but they responded promptly and resolved the issue.

THE Fred Kiosk

Aug 14, 2024  on Shopify

Excellent service : integration in our template effective 12 hours after specifying our needs. Weldone MLV team!

The Diamond Oasis

Aug 07, 2024  on Shopify

One of the standout aspects was their prompt response time. I didn’t have to wait long to get connected with a knowledgeable support agent, which is crucial when dealing with technical issues that can hinder productivity.

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