Reviews: MLV Auto Currency Switcher

Customer reviews: MLV Auto Currency Switcher

Reviews (5,669)

Overall rating

4.8

5

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5

What Merchants Think

The MLV Auto Currency Switcher app generally receives positive feedback from merchants for its functionality and ease of use in converting currencies automatically for online stores. Many users praise its effectiveness in enhancing customer shopping experiences across global markets. However, opinions vary significantly with some users reporting technical issues and difficulties with customer support responsiveness.

Key Strengths

Effective automatic currency conversion which greatly assists international transactions.
User-friendly interface that simplifies setup and operation.
Strong support and quick response times, with several merchants singling out team members, notably Harun, for excellent service.
Customizable for unique store requirements and aesthetic integration.

Common Concerns

Technical glitches, such as incorrect price display and failure to apply rounding rules.
Customizations reset with Shopify theme updates, requiring re-contact with support.
Inconsistencies in support responsiveness, with some users reporting unfulfilled refund requests.

Final Thoughts

Overall, the MLV Auto Currency Switcher stands out as a practical and efficient tool for currency conversion on Shopify stores, with a reputation for improving international shopping experiences. While praised for its functionality and ease of use, the app could benefit from improvements in technical reliability and support responsiveness to provide a more consistent and polished user experience.

palmer//harding

Dec 11, 2024 on Shopify

I've had the app installed for a while and have encountered the same problems time after time. When switching currency, the rounding rules that you set up in markets (rounding to 0 decimal points) doesn't flow through to this app. So for a currency like Kuwait Dinar, instead of 145KWD, it shows 145.760KWD - which doesn't look great or professional. This applies to all currencies - ignoring the decimal rules you can set with Shopify, so USD shows as $450.00 for example. I have contacted support numerous times and they either say it's a shopify problem, or that they just can't help me. Additionally, they are great at the initial customisation setup, but EVERY TIME you update your theme, their customisations are removed, and you have to reach out to them to edit it for you again, which has become extremely tiresome. It is such a shame as this app is generally good at what it does, but the creators seem to have no desire to refine it to make it an excellent experience for shopify users and their customers. I will be looking around to find an alternative.