Australia Post Shipping App Review: Shopify Integration

Customer reviews: AMP: Australia Post Shipping

Reviews (108)

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What Merchants Think

The "Australia Post Shipping by AMP" app generally receives positive feedback from merchants, who appreciate its seamless integration with Shopify and the reliable service it provides for shipping needs. Many users highlight the app's continuous improvements and the commendable support from its customer service team, particularly noting the exceptional assistance when resolving issues. However, some concerns are raised regarding certain features and limitations, especially with international orders and packaging setups.

Key Strengths

Seamless integration with Shopify.
Exceptional customer support and quick response times.
Reliable and stable service for shipping needs.
Great value for money.
Consistently improving features and functionality.

Common Concerns

Issues with the "ETA shown with shipping rates" feature for international orders.
Lack of 24/7 support, leading to delays in resolving weekend issues.
Complexity in packaging setup that is not clearly documented.
Challenges with handling large numbers of SKUs and server timeouts.
Expected features not working as intended, especially with weight and size automation.

Final Thoughts

Overall, the "Australia Post Shipping by AMP" app is well-received by many merchants for its effectiveness in managing shipping processes and integration with e-commerce platforms. The standout customer support and ongoing developments add significant value. Although there are some areas needing improvement, particularly in comprehensive documentation and certain feature enhancements, the app remains a favored choice for many businesses requiring robust shipping solutions.

Diamond Pixels Australia

Dec 09, 2025 on Shopify

This is an OK app. It's certainly better than manually processing postage, but it's soooo clunky. It's just full of needless clicking to do basic things and waiting for screens to load and refresh. - Updating product sizing is needlessly complicated with minimal tools for bulk operations, and these sizes don't sync with the main Shopify DB or vice versa - The download Labels button is white, where the Delete button is bright RED. The Delete button is also the right most button. Really bad UI design. Download should be the right most button and should be Blue or Green - Fulfilment and Label windows default to everything unselected.... Default should be selected. Why would I have just done all the shipping if I didn't want to print out the labels? Default assumption is that after creating a fulfilment, I want to include everything for all following processes. - Labels - Ditto from above. I shouldn't have to select all when I've just gone through the shipping process to check all dimensions and create the shipment - No table view for packages in shipment. A tabular view is far more efficient that opening up a window for every single package. - Bulk options should be available in all subscriptions. - Should be able to bulk enter packages and deal with orders and bulk fetch prices instead of doing it one-by-one. This shouldn't be a gate-kept feature behind a paywall. It's basic workflow - Why do I have to name EVRYTHING or at least be prompted? Default names for records (Fulfilments, labels, etc) should be a setting in the app and automated. Asking the user EVERY SINGLE TIME is very inefficient. - No grouping of packages and no-reordering of package options in the app. This app is clearly just a cash cow for the developers. The current owners are not the original programmers, and it's clear from the clunky workflow that they're not users of the app either. It could be made way, WAY better, but it's been the same clunky interface for years with no improvements. I've only listed a few of the issues with the app. There are many more subtle changes that could vastly improve the app.