<h3>What Merchants Think</h3> <p>The "Australia Post Shipping by AMP" app generally receives positive feedback from merchants, who appreciate its seamless integration with Shopify and the reliable service it provides for shipping needs. Many users highlight the app's continuous improvements and the commendable support from its customer service team, particularly noting the exceptional assistance when resolving issues. However, some concerns are raised regarding certain features and limitations, especially with international orders and packaging setups.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify.</li> <li>Exceptional customer support and quick response times.</li> <li>Reliable and stable service for shipping needs.</li> <li>Great value for money.</li> <li>Consistently improving features and functionality.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with the "ETA shown with shipping rates" feature for international orders.</li> <li>Lack of 24/7 support, leading to delays in resolving weekend issues.</li> <li>Complexity in packaging setup that is not clearly documented.</li> <li>Challenges with handling large numbers of SKUs and server timeouts.</li> <li>Expected features not working as intended, especially with weight and size automation.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, the "Australia Post Shipping by AMP" app is well-received by many merchants for its effectiveness in managing shipping processes and integration with e-commerce platforms. The standout customer support and ongoing developments add significant value. Although there are some areas needing improvement, particularly in comprehensive documentation and certain feature enhancements, the app remains a favored choice for many businesses requiring robust shipping solutions.</p>