6.4
Attentive: SMS + MMS Marketing logo

Attentive: SMS + MMS Marketing

Develop by Attentive
Free plan available

SMS marketing built to help e-commerce brands increase revenue

Customer support
Order updates
Prewritten templates
Two-tap technology
Two-way messages
Text-to-buy
Playbook guidance
Sms segmentation
Personalized conversations
35 Reviews
6.4

About Attentive: SMS + MMS Marketing

Launched Jul 02, 2020

Categories

Built by Attentive

Email :

[email protected]

Address

156 5th Ave, Suite 303, New York, NY, 10010, US

Website Privacy policy

Description

Attentive's SMS-first platform helps brands engage through two-way, personalized conversations.

Build a Winning Strategy: Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from our industry-leading team. Prewritten campaign templates save you time. Grow SMS subscribers faster: Quickly grow your text and email subscriber lists with our patented two-tap technology. Two-Way Journeys: Send personalized two-way messages across customer lifecycle, such as limited-time offers, new products, order updates, customer support, Text-to-Buy via Shop Pay and more.

Build a Winning Strategy: Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from our industry-leading team. Prewritten campaign templates save you time. Grow SMS subscribers faster: Quickly grow your text and email subscriber lists with our patented two-tap technology. Two-Way Journeys: Send personalized two-way messages across customer lifecycle, such as limited-time offers, new products, order updates, customer support, Text-to-Buy via Shop Pay and more. more
  • Playbook: Our CS team helps you set, track, and deliver program KPIs
  • Growth: Grow SMS list faster w/ patented two-tap technology and high-performance
  • Identity: Power segmentation and personalization with rich identity data points
  • Messaging: Drive high CTRs in the customer lifecycle with personalized messages
  • Compliance: In-house TCPA experts & templates ensure your program is compliant

Introduction Video

Pros

  • Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from an industry-leading team
  • Prewritten campaign templates save time
  • Quickly grow text and email subscriber lists with patented two-tap technology
  • Send personalized two-way messages across customer lifecycle
  • Supports multiple use cases such as limited-time offers, new products, order updates, customer support, and Text-to-Buy via Shop Pay
  • Helps set, track, and deliver program KPIs
  • Utilizes rich identity data points for segmentation and personalization
  • Drives high click-through rates with personalized messages
  • Ensures compliance with in-house TCPA experts and templates

Cons

  • Promises of white glove service and dedicated team member support are not always fulfilled
  • Customer support can be unreliable with reports of lack of follow-up and training
  • Issues with initial on-boarding and support once signed up

Rating And Reviews

DW Home Candles

Aug 20, 2024  on Shopify

We love Attentive! The platform is easy to use and their support team is always there to assist whenever we need!

The GLD Shop

Aug 18, 2024  on Shopify

Attentive has become a crucial pillar of our SMS marketing efforts, allowing us to reach customers in a way that feels authentic and effective. The platform’s flexible automation and segmentation capabilities let us tailor messages with ease, driving both engagement and retention. The data-driven insights have empowered us to refine our strategy continually and deliver campaigns that resonate on a personal level. Plus, the ease of integrating with our existing tools has made scaling our SMS program straightforward.

Fellow

Aug 15, 2024  on Shopify

I have worked with Attentive for several years across different direct to consumer businesses. They have consistently been a great partner to scale the SMS channel. From onboarding to ongoing strategy calls - they have provided 10/10 service to see the most revenue and ROI from SMS.

StatelyMen

Aug 12, 2024  on Shopify

We use Attentive for SMS Marketing and it's been a game changer. Very easy to use and also their support team is the best. They're really invested in your business and want to see you succeed. Highly recommended if you're consider SMS/Email marketing!

Wondercide

Aug 11, 2024  on Shopify

Attentive has been a great partner and really helped elevate our SMS channel. The support we've received has been hugely beneficial in not only helping with setup and onboarding but ongoing, keeping our program fresh and evolving over time.

Ruffwear

Aug 11, 2024  on Shopify

We love Attentive - we've now worked with them for 3 different countries. The set up and integration are really easy to navigate and the reps are friendly and knowledgeable. The only real obstacle we've come across is a lack of integrations with Shopify Markets - for example, we have the US and CA on one Shopify account and although they're two separate Attentive accounts, we are limited to how many journeys linked to Shopify events we can do for Canada. Overall though, would highly recommend to anyone looking for a robust, easy to navigate and successful SMS program.

Moda Xpress

Aug 06, 2024  on Shopify

Great support and guidance from staff on how to implement new ideas. App was easy to install and journeys work great!

amika

Aug 05, 2024  on Shopify

Attentive's platform customization and automation capabilities are top-notch, enabling us to create engaging, personalized messages and efficient campaigns. They've made meaningful updates to their data visualization and analytics providing more valuable insights so we can continue to optimize our strategy. Their integrations and segmentation options further enhance our ability to easily manage campaigns and targeting. Our account team is excellent and the support, innovative features, and reliable service make it the best choice for us.

Body Glove

Aug 05, 2024  on Shopify

Attentive is very user-friendly and the integration with AI has made great recommendations based off customer performance and best practices in the industry. We've seen an increase in both engagement and conversions!

Grunt Style, LLC

Aug 04, 2024  on Shopify

Attentive has been a game-changer for our marketing efforts, providing us with the tools and support needed to achieve significant growth. Their comprehensive platform, featuring prewritten campaign templates and expert playbooks, has made it easy for us to craft effective campaigns and scale our strategy seamlessly. The innovative two-tap technology has been particularly impactful, allowing us to rapidly grow our SMS and email subscriber lists and engage our audience more effectively. What sets Attentive apart is their exceptional customer support. The team consistently surrounds us with experts who offer valuable insights and help drive positive KPI results. Their dedication to our success is evident, and it's why we've not only entrusted them with our SMS marketing but have also migrated our email marketing efforts to their platform. Attentive's forward-thinking approach, including the development of new tools with AI technologies, ensures that we stay ahead of the curve and meet our business objectives. I cannot recommend Attentive enough to anyone looking to elevate their marketing game; they are an indispensable partner in driving success.

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