After testing most of the similar options in the Shopify App Store for a multi-page customer feedback survey, we ultimately chose Asklayer as our solution. Anthony, the founder, was instrumental in helping us tailor the app to our needs and was incredibly responsive to feedback on a couple of features. His support exceeded modern expectations, going above and beyond, which we deeply value.We plan to continue using Asklayer for future customer outreach campaigns and highly recommend it to others looking to implement similar improvements on their sites.

We're happy with the NPS charting features and cross tab functions - really helping us understand our audience.

The AI reads my responses and let's me know what do to - other apps summarise but no other app actually picks up action items. Nothing else can match this.

Deep integrations with Shopify flows is such a big help and a big thanks to the support team that helped me set it up.

Skip logic and AI makes this a no-brainer for us. If you are considering other survey apps install and try this one first. You won't be disappointed.

It was a little confusing at first with the single page survey and email template setup but the documentation is good. Once I got the hang of it it's a great app.

Crosstab analysis is great and Anthonys explanations and help getting started alone are worth the cost.

Crosstab analysis is great and Anthonys explanations and help getting started alone are worth the cost.

It was a little confusing at first with the single page survey and email template setup but the documentation is good. Once I got the hang of it it's a great app.

Deep integrations with Shopify flows is such a big help and a big thanks to the support team that helped me set it up.

Skip logic and AI makes this a no-brainer for us. If you are considering other survey apps install and try this one first. You won't be disappointed.

We're happy with the NPS charting features and cross tab functions - really helping us understand our audience.

wird am Shopify Store mit einem kostenlosen Plan (25 Antworten pro Monat) beworben - diesen Plan gibt es aber gar nicht!

The customer service is incredibly fast and provides highly actionable tips to address your needs. I had a survey set up and embedded on a landing page within just 30 minutes, including the time it took to reach out to the team with a question. Truly impressive!

This app is fantastic—user-friendly with outstanding support. We’ve been using it across multiple markets, and it works well. The only area for improvement would be the translation setup, which needs to be configured for each survey individually. The design can occasionally feel less intuitive, but we’ve always managed to set things up just the way we want. Anthony has been incredibly helpful, providing quick and reliable support. Definitely one of our top Shopify apps.

AskLayer has been a game-changer for our Shopify store! This app provides an intuitive and engaging way to connect with our customers, offering personalized interactions that truly enhance their shopping experience. The customization options are fantastic, allowing us to tailor the interface to match our brand seamlessly.

The ability to use the same survey over many channels is something we've not seen before and it's amazingly helpful

Asklayer is very user-friendly and allowed me to quickly and easily get a custom survey up in my store

There was a bug and it got resolved within 2 hours. The support is done in-house and they speak English properly.

I tried three of the cheapo survey apps before giving up and paying for this. You get what you pay for, it's true!