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Customer reviews: Apptile ‑AI Mobile App Builder

Develop by Apptile Inc

Apptile Mobile App Builder helps Shopify merchants create mobile apps for their stores without coding. Customer reviews reveal real-world performance, ease of use, and value for businesses considering this solution.

Reviews (107)

Overall rating
4.9

What Merchants Think

Merchants generally express strong satisfaction with "Apptile ‑ Mobile App Builder". The platform is praised for its ease of use, the speed of app development, and exemplary customer service. Most users highlight the app's contributions to enhancing customer shopping experience and facilitating business growth. However, there are occasional concerns reported regarding customer service and the functionality of certain features.

Key Strengths

  • Exceptional customer service that is responsive and helpful in troubleshooting and customization.
  • Ease of app setup and user-friendly interfacing.
  • High levels of customization with diverse design options and features.
  • Swift transition and app deployment process.
  • Strong support for integrations, beneficial for live sellers.
  • Intuitive design tools allowing merchants to create apps that reflect their brand identity.

Common Concerns

  • Instances of poor communication and unresponsiveness from the customer support team.
  • Reported bugs and glitches, though often addressed promptly.
  • Lack of responsive mobile editing options for managing the app on the go.
  • Occasional issues with app updates and feature improvements.

Final Thoughts

Overall, "Apptile ‑ Mobile App Builder" is well-received by most users, who appreciate its user-friendliness and comprehensive customer service. While there are some areas for improvement, particularly in communication consistency and advanced feature deployment, the app remains a recommended choice for businesses seeking flexible app solutions that align with their brand and operational needs.

Crystals Wholesale USA

Aug 05, 2025  on Shopify

I have been using it since it was first launched. There were many problems at the beginning, but now their functions are becoming more and more complete, and there are fewer and fewer bugs. It can already meet most of the needs. I have tried many app makers, and this one is the best.

Thenestedfig

Aug 04, 2025  on Shopify

I’ve had a great experience switching from Comment Sold to Apptile. Service has been great, I’m so happy I made the switch

Ranch Mart

Jul 29, 2025  on Shopify

Just getting started, pretty easy process. Couple of bumps to be expected, but looks nice and excited to get started.

KaraMarie

Jul 29, 2025  on Shopify

The foundation of the Apptile platform is far more advanced than any of the other platforms. They have integrated with the best vendors for their services such as Live Selling and have a completely customizable app that suits the needs of our business model. What I really adore the most is they are always looking to do better and listen to their customers so they can produce impactful features that will help our business grow as much as possible. The Apptile team cares about their customers and work to address bugs and issues as they present themselves just like any application will have. If you want a product that is going to keep evolving with the latest technology trends, then Apptile is the right place to invest your money. AI is moving fast, and Apptile has made that their passion. I would encourage everyone trust Apptile for the long haul investment.

Mohsin Textiles

Jul 28, 2025  on Shopify

Once your app is built, their support is almost non-existent. I requested them to transfer the app to my own console — for 4 days they kept saying “our team is working on it.” After multiple follow-ups, they suddenly said it will take 2 weeks and then just closed the chat! The service is extremely slow and unprofessional. If you have anything urgent, forget about getting help. Do not use their app!

Radiator Supply House

Jul 11, 2025  on Shopify

We choose apptile because they were able to do wholesale pricing that was a must for our app. They did well enough that we plan on sticking with them for now but there has been a lot of bumps along the way with the app not working as it should. Most of these issues have been fixed but there are still things that don't work like having a call button on certain pages that they said was possible but wasn't. Now any new products that we put on our Shopify site aren't updating to the app like they should. They are currently working on that. I honestly was going to do 3 stars but they do seem to fix most of the issues we have had. They would have got 5 stars if these bugs would have never happened.

NutraPriva

Jun 15, 2025  on Shopify

Avoid this app at all costs. Very limited features, no customer support, and worst of all: abusive billing even after uninstallation. I was charged over €200 for a service I didn’t use. No refund, no reply. Stay away.

Certified Lights

Jun 13, 2025  on Shopify

The Apptile team is extremely helpful when getting everything set up. They answered my many, many questions and even scheduled a Google Meet to help me walk through some of the technical stuff. The app itself is very easy to use - plug & play. We are excited to have this app available for our customers!

Beautifully Blended Threads

Jun 10, 2025  on Shopify

Very easy to build and has a whole selection of things to make your app look amazing. When I needed assistance, the team was right there and willing to jump on a video call with me to get it fixed.

INDOORSY

May 26, 2025  on Shopify

Very easy to build app, great customer support who are very friendly, and happy to help, Apptile has endless opportunities for integrations, and overall a really great app to add to your shopify and boost customer engagement.

NailBae LA

May 22, 2025  on Shopify

I was able to easily create and launch a App using Apptile. The click and drag for their templates made it super easy to build our app. If I had any questions, I was helped quickly and efficiently with their customer service.Had my app designed and LIVE within a week. I would definitely recommend this is you are looking to launch a app.

Roaming Gypsy Boutique

May 13, 2025  on Shopify

The design process of the app is very user friendly, I love the features and options that make it easy to navigate and the app really reflects my website which is great for branding. The app submission process was also very easy - no coding and they helped make it painless. Great customer service so far.

Rachel Marie Designs

May 06, 2025  on Shopify

Always a great experience and wonderful help. The app is lovely and I love the customization features.

The Southern Decorista

May 02, 2025  on Shopify

Great experience so far! Love all of the options we have to customize, and going live is super easy! :-)

Ivy's Haven Boutique

Apr 29, 2025  on Shopify

The app platform is very easy to use and perfect for first-time users! It's been a great experience for my customers -- many of them have shared how much they love the new app. It's simple, smooth, and makes shopping even more enjoyable! Reviewed by Ivy's Haven Boutique

Wild Pink Boutique

Apr 24, 2025  on Shopify

I would leave 0 stars if I could. customer service was great until I needed to cancel. my shop has been shut down for months and they would not downgrade my plan or cancel my plan without many loops and took so long to get back to me. I spoke to so many people before anything. I am still trying to cancel the app and ive still been getting charged for 3 months now with them going back and forth with me. I don't understand why they would not just cancel the app for me. Least they could do is look back at our messages and my requests and refund my $200 for 3 months. such terrible customer service. im disappointed.

Whitestone Cheese Co.

Mar 10, 2025  on Shopify

We were able to create a stunning new shopping experience without writing a single line of code! Their templates are intuitive and simple to customise, allowing me to quickly build a beautiful extension of our store. We saw a surge in sales on the first day and have received a lot of positive feedback on the design. Apptile is perfect for businesses seeking a cost-effective way to enhance their online presence.

Decor Eighteen Hundred

Mar 05, 2025  on Shopify

Absolutely one of the best things I have done to expand my shops reach! Within the first day of launch I made sales. I couldn’t be happier. Support has been great thus far and I looking forward to growing along with Apptile. Thanks so much for such a great offering.

Birdy Oak Boutique

Feb 25, 2025  on Shopify

Great customer service and quick to respond! This was a very easy process with multiple options to choose from to create your own personal app, HIGHLY recommend!!

Infinite Treasures Website

Feb 06, 2025  on Shopify

I am just getting started with the app. I am excited to see all the difference it will be in running my live shows and the experience it will give my customers while shopping with me. Thank you Apptile for all your help and assistance in setting up my app.

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