Apptile Mobile App Builder Review for Shopify

Customer reviews: Apptile ‑AI Mobile App Builder

Apptile Mobile App Builder helps Shopify merchants create mobile apps for their stores without coding. Customer reviews reveal real-world performance, ease of use, and value for businesses considering this solution.

Reviews (111)

Overall rating

5

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What Merchants Think

Merchants generally express strong satisfaction with "Apptile ‑ Mobile App Builder". The platform is praised for its ease of use, the speed of app development, and exemplary customer service. Most users highlight the app's contributions to enhancing customer shopping experience and facilitating business growth. However, there are occasional concerns reported regarding customer service and the functionality of certain features.

Key Strengths

Exceptional customer service that is responsive and helpful in troubleshooting and customization.
Ease of app setup and user-friendly interfacing.
High levels of customization with diverse design options and features.
Swift transition and app deployment process.
Strong support for integrations, beneficial for live sellers.
Intuitive design tools allowing merchants to create apps that reflect their brand identity.

Common Concerns

Instances of poor communication and unresponsiveness from the customer support team.
Reported bugs and glitches, though often addressed promptly.
Lack of responsive mobile editing options for managing the app on the go.
Occasional issues with app updates and feature improvements.

Final Thoughts

Overall, "Apptile ‑ Mobile App Builder" is well-received by most users, who appreciate its user-friendliness and comprehensive customer service. While there are some areas for improvement, particularly in communication consistency and advanced feature deployment, the app remains a recommended choice for businesses seeking flexible app solutions that align with their brand and operational needs.

NutraPriva

Jun 15, 2025 on Shopify

Avoid this app at all costs. Very limited features, no customer support, and worst of all: abusive billing even after uninstallation. I was charged over €200 for a service I didn’t use. No refund, no reply. Stay away.

Wild Pink Boutique

Apr 24, 2025 on Shopify

I would leave 0 stars if I could. customer service was great until I needed to cancel. my shop has been shut down for months and they would not downgrade my plan or cancel my plan without many loops and took so long to get back to me. I spoke to so many people before anything. I am still trying to cancel the app and ive still been getting charged for 3 months now with them going back and forth with me. I don't understand why they would not just cancel the app for me. Least they could do is look back at our messages and my requests and refund my $200 for 3 months. such terrible customer service. im disappointed.

Vastranand

Oct 15, 2024 on Shopify

I’ve been working with Apptile for 5.5 months and my experience has been overwhelmingly negative. Here are the main issues I've encountered: Poor Communication: The team is unresponsive. I’ve emailed the founder and received no reply, and there is no support through email or other channels. Service Quality: The service has been subpar, with frequent signal issues and little to no improvement despite multiple app updates promised to fix problems. Lack of Accountability: There seems to be no concern for client satisfaction or company reputation. My attempts to resolve issues have gone unanswered. Not Recommended for Small and Medium Businesses: If you’re a small or medium-sized business, I strongly advise against using this app. It feels like a funding-based game rather than a service-oriented company. Documentation of Communication: I have all emails and WhatsApp communications to back up my claims. With 15 years in tech, I can confidently say that this company has not met my expectations. If you value responsiveness and quality, look elsewhere.