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Customer reviews: Mobile App Builder ‑ Apptile

Develop by Shopify

Apptile Mobile App Builder helps Shopify merchants create mobile apps for their stores without coding. Customer reviews reveal real-world performance, ease of use, and value for businesses considering this solution.

Reviews (114)

Overall rating
5

What Merchants Think

Merchants generally express strong satisfaction with "Apptile ‑ Mobile App Builder". The platform is praised for its ease of use, the speed of app development, and exemplary customer service. Most users highlight the app's contributions to enhancing customer shopping experience and facilitating business growth. However, there are occasional concerns reported regarding customer service and the functionality of certain features.

Key Strengths

  • Exceptional customer service that is responsive and helpful in troubleshooting and customization.
  • Ease of app setup and user-friendly interfacing.
  • High levels of customization with diverse design options and features.
  • Swift transition and app deployment process.
  • Strong support for integrations, beneficial for live sellers.
  • Intuitive design tools allowing merchants to create apps that reflect their brand identity.

Common Concerns

  • Instances of poor communication and unresponsiveness from the customer support team.
  • Reported bugs and glitches, though often addressed promptly.
  • Lack of responsive mobile editing options for managing the app on the go.
  • Occasional issues with app updates and feature improvements.

Final Thoughts

Overall, "Apptile ‑ Mobile App Builder" is well-received by most users, who appreciate its user-friendliness and comprehensive customer service. While there are some areas for improvement, particularly in communication consistency and advanced feature deployment, the app remains a recommended choice for businesses seeking flexible app solutions that align with their brand and operational needs.

B'Luxe Clothing Boutique

Dec 16, 2025  on Shopify

My experience with Apptile has been great they were able to help me design my app from start to finish and were very good at following up and showing me the necessary functions to get my app up and running quickly. Rajani, the app representative, was extremely knowledgeable, professional and friendly and helped me get my app running quickly! Exceptional customer service!

Project M Supps

Nov 21, 2025  on Shopify

Quick and Simple!

MILONIS

Nov 13, 2025  on Shopify

Everything was good. The team is very reactive.

Jaxe + Grace Boutique

Nov 05, 2025  on Shopify

It's a change for us but they have really good customer service at working to resolve any issues we need help with. Very friendly as well.

SLS Wares

Nov 03, 2025  on Shopify

Black & Blush Boutique

Oct 16, 2025  on Shopify

The process to build an app was such an easy set up and the customer service to help was amazing! Highly recommend.

My Sasun

Oct 10, 2025  on Shopify

Made the move from Swipecart to Apptile and haven’t looked back! The value they deliver is unmatched — fast response times, real collaboration, and a team that actually cares about helping you build your vision. Couldn’t be happier!

Twosisters The Label

Oct 07, 2025  on Shopify

Switched from tapcart to apptile, communication is very responsive as we use slack and they form a channel, so we can communicate at all times.

Lzel

Sep 25, 2025  on Shopify

Metallic Market

Sep 12, 2025  on Shopify

The onboarding process was simple and the creation of the app was easy! Looking forward to working with it more.

Gifts Gate

Sep 10, 2025  on Shopify

Excellent customer support! The team was quick to respond, very professional, and resolved my issue efficiently. I truly appreciate their clear communication and prompt assistance.

Radiator Supply House

Aug 28, 2025  on Shopify

We choose Apptile over other Shopify mobile apps because they were able to do wholesale pricing that was a must for our app. There were quite a few problems at first but over time they fixed all of those problems and the app is working as we needed it to now.

OHKO Games

Aug 28, 2025  on Shopify

Rajani was great in helping me get started and designing my app when I had difficulty getting started.

Mohsin Textiles

Aug 28, 2025  on Shopify

very supportive team

Leland Mills

Aug 26, 2025  on Shopify

Designs are simple to create. Customer service was great to help us out.

Crystals Wholesale USA

Aug 05, 2025  on Shopify

I have been using it since it was first launched. There were many problems at the beginning, but now their functions are becoming more and more complete, and there are fewer and fewer bugs. It can already meet most of the needs. I have tried many app makers, and this one is the best.

Thenestedfig

Aug 04, 2025  on Shopify

I’ve had a great experience switching from Comment Sold to Apptile. Service has been great, I’m so happy I made the switch

KaraMarie

Jul 29, 2025  on Shopify

The foundation of the Apptile platform is far more advanced than any of the other platforms. They have integrated with the best vendors for their services such as Live Selling and have a completely customizable app that suits the needs of our business model. What I really adore the most is they are always looking to do better and listen to their customers so they can produce impactful features that will help our business grow as much as possible. The Apptile team cares about their customers and work to address bugs and issues as they present themselves just like any application will have. If you want a product that is going to keep evolving with the latest technology trends, then Apptile is the right place to invest your money. AI is moving fast, and Apptile has made that their passion. I would encourage everyone trust Apptile for the long haul investment.

B-Trendy Boutique

Jul 09, 2025  on Shopify

just switched to apptile. wonderful experience with the switchover!

Blushing Brunette

Jul 01, 2025  on Shopify

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