I have been trying to get the membership working on my website for several days. I am not the most tech savvy person out there. Jackson was very helpful and patient with me as he walked me through every step very clearly. Took the time to take video and screen recordings to make sure that I understood the steps that needed to take. Now that this is successfully setup on my website I can't explain how much of a relief that this is. Very happy and grateful

The customer support team is incredible. Helped me navigate all of my questions with super quick responses!

Appstle is one of the best Shopify integrations I have used to date. The 24/7 customer support is incredible and extremely helpful. It's an integration that covers everything you need! Highly recommended

I am happy with the response time and assistance I received. Mona was very patient with me and brought to life the vision I had for the look and feel of my Appstle membership page. I will not hesitate to continue to use the app and grow together, and would totally recommend.

amazing team, easy to use, support got me the answers i needed within minutes 24/7 and apps is working well

la meilleure application pour construire un abonnement avec de nombreuses options faciles à configurer. L'équipe du support fait tout pour rendre la vie simple et sont très disponibles. Je recommande.

Appstle has been an excellent partner in providing added value to our customers via our PortalPass+ membership program, and our normal Rewards program available to non-premium members via Appstle Loyalty. Along with providing excellent products, they provide excellent customer services that helps us out rather quickly and fully.

We have had major outages THREE times within a single week while scaling, causing severe damage to our business. Each time, members couldn’t access their perks, new sign-ups weren’t processed, and our core subscription functionality was broken for HOURS. We had to pause marketing campaigns, and customer complaints flooded in—all because Appstle simply did not work. The worst part? It was the SAME BUG every time. After the first incident, support assured us it was “fixed permanently.” A few days later, it happened again. Exact same issue. Another promise that it was fixed for good. Guess what? It happened AGAIN today. Support is fast to respond, but it's an endless loop of frustration. Each time, I have to explain the same problem from scratch, wasting precious time while they ask irrelevant questions instead of just checking their own logs. They claim they “escalate to developers,” but there’s zero transparency, no clear root cause analysis, and no real preventative action. Just empty phrases and broken promises. This app is NOT reliable for serious businesses. If you rely on memberships or subscriptions, expect outages, lost revenue, and a support team that makes you run in circles. Absolutely unacceptable!

Was trying to find a custom solution for my membership store and I couldn't .. until Appstle came around. Exactly what I need and with the flexibility necessary.

I have been so impressed with this app! It was easy to set up. Very clear instructions. Support is fantastic and respond quickly! 10/10 recommend!

I have now worked with the Appstle team on two different e-commerce websites I started, and the experience is nothing short of outstanding. Their apps are easy to use, and their customer support is outstanding. I highly recommend them, and would use them for alley needs.

Very helpful team. Very helpful app. The team has helped me figure out any struggles I have with this app very quickly.

We've only just begun exploring the app, but in the first 10 minutes of setting it up, we reached out to customer service for help and they were incredibly fast to respond and so helpful with helping us to set up specific features for our membership! We look forward to continuing with this service. Thank you!

We just launched our membership so I've not had much time using this app. But, the setup, features, and customer support have been top-notch so far! I'm looking forward to growing my membership group with Appslte at my side.

5 stars for most amazing customer service! Out of the box, we had a few hiccups integrating both with our Expanse Theme and with recent Shopify updates. But this team is so wonderfully responsive and helpful that they went above and beyond to make things work! It has taken some time, yes, there were some kinks, but please be patient with them as they will give great effort researching and fixing integration issues! And I learned much along the way!

We are extremely happy with both the Membership and Subscriptions apps and support we receive from Appstle. The team's assistance in migrating us from our existing apps was so valuable. We look forward to using many of the features of the Subscriptions and Membership app to grow our business. Knowing you provide this level of support gives us the confidence to move forward.

The consultant was very kind, and they provided clear answers to all my questions, which was really helpful. Additionally, the response time was incredibly fast!

Taylor was exceptional in answering my queries and providing me support in setting up the components of the app. This app's customer support is truly the best feature of this app because you will get a response within a couple of minutes! Highly recommended!

I love working with this app Customer Service is amazing. I love that they are so helpful and patient with me. I 100% Recommend this app!

The app is very good so far. They have the best customer service with knowledgeable associates and fast service. They are experts in their fields. Kate and Uri (wonderful associates) were of great help, Fast and smart. They were very understanding. Thanks again