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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (652)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

KaseMe

Jul 08, 2025  on Shopify

Fastest response I ever had in 9 years. I only needed to clarify my issue once and my problem was solved. Thanks Uri!

Plenty Wellness

Jul 07, 2025  on Shopify

Just started using it, but so far, its easy to use and should bring great value to my ecommerce site.

The Luxe Lab

Jul 06, 2025  on Shopify

The Foxy Edge

Jul 06, 2025  on Shopify

Hands down the BEST customer service from any app on Shopify! Honestly, it is shocking how good it is. This is my 3rd store using their apps and it doesn't matter what time of day it is, I can ask for help and someone is there within minutes and stays with me until all of my questions are answered. They will even help on the back end if I am confused or can't find the spot to fix what I need. I will use their apps for anything I can from here on out because I am so impressed!

Atomic Cactus Stickers

Jul 05, 2025  on Shopify

The app has a lot of options, the support is very helpful and available quickly. I haven't been using it for long yet but I would recommend so far!

PemmicanProject

Jul 05, 2025  on Shopify

Really good app and fantastic support! They're very quick to respond and made it incredibly easy to set up a rather advanced loyalty programme

Warmco Official Store

Jul 04, 2025  on Shopify

It is very good to use. The help of engineers makes me feel much easier.

Bedrooms Plus

Jul 02, 2025  on Shopify

An amazing team that always make amazing apps. Best support you will find. Highly recommended.

Petite Studio

Jul 02, 2025  on Shopify

By far the best loyalty app on the market. There is a ton of flexibility and yet everything is intuitive and already set up for the most common use cases. Far superior to the options on the market several years ago. Support is also fantastic. Thank you!

Pixie Polish

Jul 01, 2025  on Shopify

Easy to use and great (fast, responsive, effective) customer support

Flax + Beets

Jul 01, 2025  on Shopify

Wyndham Art Supplies

Jun 27, 2025  on Shopify

Reliably works, and great support! The customization options are also great!

Kira Silas & Co.

Jun 27, 2025  on Shopify

Customer service is unmatched! I needed some help with setting up my program and I was met with clarity and patience. And I received help so quickly!

Cosmeticos24h

Jun 25, 2025  on Shopify

Por el momento es la App más completa que resuelve de forma adecuada los puntos de fidelidad. Hemos cambiado a ella para dar una mejor usabilidad a nuestros clientes. Hasta ahora habíamos usado JOY, pero la experiencia en Carrito y Checkout, no era buena y costaba más de 400€ al mes. Ahora con Appstle Loyalty, gastamos mucho menos y el UX del cliente es mucho mejor. Además el equipo de ingenieros y soporte es muy proactivo a las mejoras que se proponen y hacen modificaciones muy rápidamente. Estamos muy contentos.

Wargame Portal

Jun 24, 2025  on Shopify

Jujuc

Jun 24, 2025  on Shopify

Ma Boule De Couches

Jun 22, 2025  on Shopify

Une pépite absolue ! C’est LA meilleure appli de récompenses que j’ai testée, et pourtant j’en ai essayé pas mal. Prix ultra accessible (bien moins cher que les autres), SAV réactif comme jamais : ils répondent en moins d’une minute et règlent tout direct, sans prise de tête. Oui, l’appli n’est pas traduite et j’ai mis deux jours à tout personnaliser… mais franchement, ça en valait chaque seconde : l’immersion est totale pour mes clients. Résultat ? 3 ventes en 4 jours, uniquement grâce à des clients qui sont revenus pour dépenser leurs points. Personnalisation poussée à fond, système de fidélité qui fait vraiment revenir les clients, et une équipe au top. Franchement, foncez les yeux fermés.

Borderline Outdoor

Jun 21, 2025  on Shopify

We’ve been using Appstle together with Shipofy, and the results have been amazing! This powerful combination has significantly improved our customer experience by streamlining our subscription and shipping processes. It solved some key challenges we had, especially around managing recurring orders and ensuring smooth, reliable delivery for our customers. The customer support from both teams is outstanding – incredibly fast, responsive, and professional. They helped us with setup and customization, and their guidance made everything much easier. Highly recommend these apps to any store looking to optimize operations and provide a better experience for their customers!

Nae Nae's

Jun 21, 2025  on Shopify

Uri was my support Rep and he was amazing it actually was very patient and answered all my questions and actually did some custom coding for my widget on the cart page. AWESOME job Love the App.

Creatorpult Games

Jun 21, 2025  on Shopify

Customer service is great

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