Customer reviews: Appstle℠ Loyalty & Rewards

<div> <h3>What Merchants Think</h3> <p>Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support with quick response times.</li> <li>Comprehensive features for managing loyalty programs, including customizable options.</li> <li>Cost-effective, offering excellent value for the price.</li> <li>Seamless integration with Shopify and other Appstle products.</li> <li>User-friendly interface that allows for easy setup and management of loyalty programs.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users find the app complex and time-consuming to learn.</li> <li>Navigational and customization options require guidance for less tech-savvy users.</li> <li>Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.</li> <li>Occasional issues with email template customization and integration features.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.</p> </div>

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Reviews (416)

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What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

Exceptional customer support with quick response times.
Comprehensive features for managing loyalty programs, including customizable options.
Cost-effective, offering excellent value for the price.
Seamless integration with Shopify and other Appstle products.
User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

Some users find the app complex and time-consuming to learn.
Navigational and customization options require guidance for less tech-savvy users.
Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

DRIVERNATION

Nov 12, 2024 on Shopify

Kate was above and beyond with assistance! I reached out for branding and Kate volunteered to assist me with some design changes as well. Everything was very well coordinated and my inquiry was answered timely. Thanks Kate! :)

Permissive

Nov 04, 2024 on Shopify

Uri was great to work with. Helped with everything and was able to walk me through the changes needed fast and effectively.

ASAAA

Nov 04, 2024 on Shopify

Wonderful app with minimal pricing and i support is too good, and i have not seen this much support from any app in shopify. Just love this app and team.

HomeLush

Nov 03, 2024 on Shopify

Great app! Also great customer support, very helpful and friendly

bodytonix

Nov 02, 2024 on Shopify

Great customer service and functionality is fully customisable!

GadgetCare Pros

Oct 31, 2024 on Shopify

They did a great job transferring me from my old loyalty program it was a breeze and they are helping me set up some perks as well that will work with my memberships we offer!

Yvana Hahn

Oct 28, 2024 on Shopify

The app is relatively straightforward to use and has most features you need, but it's constantly being updated with new features! The best part, though, is the chat support if you need assistance. Of all the chat supports I've had to use (in terms of other Shopify apps), they're definitely the quickest, most responsive, and most reliable at any hour of the day. Certain things could use improvement like with the email template customizations, but it's negligible since I use another app for my emails anyway and Appstle works with the app I use.

db-develop

Oct 26, 2024 on Shopify

Uri is always so accommodating and ready to help even if my questions are so myriad. Great and top-notch support!

The Drip Monster

Oct 25, 2024 on Shopify

Easy set up and integration. I inquired about a possible partnership between Appstle and Klaviyo for incentivizing reviews, which they are in the works for. Excellent customer service!

Puromedica

Oct 24, 2024 on Shopify

A clear application, easy to configure even for beginners. We're just starting our journey with it, but we’ve already used other Appstle products and are very satisfied. The support team is extremely helpful, responds quickly and efficiently, and is always available for the customer. A special big thanks to Freya, who took complete care of us!

La Costa

Oct 23, 2024 on Shopify

I just started using it and loving it so far. Their customer support chat is amazing!

Hurayra Dubai

Oct 23, 2024 on Shopify

Silk & Lace Boutique

Oct 21, 2024 on Shopify

So far so good, some minor problems came up but they were on my end and Uri was an excellent help! I'm only on the free version currently until I can get some more site traffic so I can't comment on some of the features, but I think this app is a keeper. Best plan prices I've seen for the features they include.

Dead Crafty

Oct 21, 2024 on Shopify

very helpful, and offered more than what i went inquiring about. defiantly recommend advisor help - my advisor was Taylor :) 5/5

Threads Underground

Oct 20, 2024 on Shopify

They helped me out 3 times in one day, and did the work for exactly as I asked. Truely an A-1 service.

Ruined By Fiction

Oct 20, 2024 on Shopify

Amazing app. Was so perfect for all my requirements like referrals, reviews, rewards, social media follows etc. The support team was amazing and quick as well. Would highly recommend this app!!!

Craft Chameleon 2.0

Oct 16, 2024 on Shopify

Their customer support chat is fantastic! I can't express enough, how important it is to have great tech support. Thank you for making life a little easier!

Kokigo.com

Oct 15, 2024 on Shopify

Customer service is perfect! they would assist you in everything about the app. Ease of access is also superb.!

UrbnFootball

Oct 15, 2024 on Shopify

App perfetta, e Kate all'assistenza è stata STRAORDINARIA

Peterborough Christmas Trees

Oct 14, 2024 on Shopify

I haven't even gone live with the app yet, but based on responsiveness of support whilst I get the backend setup I give it 5 starts. I left another very large animal sounding loyalty app for this very reason - I didn't matter to them it felt.