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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (797)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

The Craftivist

Nov 06, 2025  on Shopify

Great support! Works well with Shopify.

Novapetal Flower Lab

Nov 06, 2025  on Shopify

Hussian has been the most helpful in setting up this app and saving me money!!

www.PickleballNVZ.com

Nov 05, 2025  on Shopify

These people are awesome, quick to respond, excellent customer service, so glad I choose them for our loyalty reward app. Thank you!

Closed Loop Farms

Nov 05, 2025  on Shopify

The Appstle support team is the best around!

POK NUTRITION

Nov 05, 2025  on Shopify

Huge help from Taylor to get the app working just like we need it! Super helpful!!!

Stix

Nov 05, 2025  on Shopify

The merchant success engineers are fast to respond and always helpful!

HB Beauty Bar

Nov 05, 2025  on Shopify

Their customer support is exceptional. By far the best of any app I have used in the Shopify ecosystem. Love them!

The Yetee

Nov 04, 2025  on Shopify

Manners London

Nov 03, 2025  on Shopify

Sar answered all my questions and took the time to provide valuable feedback.

Trilogy Toys

Nov 01, 2025  on Shopify

Support and onboarding was exceptional! Sam was a great help to us and I'm sure we're going to be chatting a lot more over the next few weeks as we try and build our brand and enhance our customer and seller experience. Easily added a couple of features that we needed without having to upgrade to the top tier plan which really helps small businesses like ours. Well done guys! Great App and even better service!

Stiles Supply Co.

Oct 31, 2025  on Shopify

Derek assisted me with a question I had during set up very quickly. Screen recorded a video with instructions to walk through and got me going. Already loving this app and the support they provide.

Bobbos Catering & Events

Oct 30, 2025  on Shopify

The app is incredibly functional and comes with all the features you could ever need. I’ve never had any major issues using it — and that’s even without being on their most expensive plan. It really shows how well-built the entire platform is, from the front end to the back end. On top of that, the team behind it is outstanding — always available, helpful, and clear with their guidance and fixes. They’re patient, professional, and genuinely kind. My most recent interaction with one of their engineers, Alan, perfectly reflects all of this. Appstle truly deserves 10 stars, not just 5.

Livraria Calo no Dedo

Oct 29, 2025  on Shopify

The application is quite comprehensive. I highly recommend it! Overall, the app's support is very dedicated (I have to thank Derek for all the support he has given us so far) and I really appreciate that.

Critter & Co. Pet Outpost

Oct 29, 2025  on Shopify

Great customer service and our customers love it.

Gator Grinds Coffee

Oct 28, 2025  on Shopify

Very helpful

Plötubúðin.is

Oct 28, 2025  on Shopify

Great app and the customer service is top notch! Very nice team that reply fast and helped a lot with getting started. Highly recommended!

Xheight Zone

Oct 27, 2025  on Shopify

It was very nice. we've been dealing with a previous company before and it took most of our time but didnt get the result we're looking for. Appstle on the other hand is user friendly and cost efficient not to mention that there is no need for us to integrate our customer list on the app as it is automatically populated from our shopify store. I also appreciate the videos/ tutorials provided to help us get started. it is also easy to reach customer support for assistance/ questions regarding the app.

Wools Direct

Oct 27, 2025  on Shopify

Support were really responsive and resolved my issue quickly. App works well, and support is excellent - highly recommended!

FroGames

Oct 26, 2025  on Shopify

An amazing program! The support team is available 24/7 and has helped me solve every question I had. Truly outstanding assistance — absolutely recommended!

Carema Boutique

Oct 26, 2025  on Shopify

Excellent team work, fast service, super recommend for any of the services they provide. Great job team ..

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