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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify
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Reviews (797)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Hello Wellness

Nov 13, 2025  on Shopify

Great customer support with with Sam. I'm migrating from another tool and I'm very please with all the features the app has to offer.

Tomfoolery Toys and Books

Nov 13, 2025  on Shopify

great help!

M'Choices

Nov 13, 2025  on Shopify

Muito prestáveis :)

Wild Beauty

Nov 12, 2025  on Shopify

Support was amazing, having chat at your fingertips that is saved in the chat box is excellent. They go out of their way to help and offer assistance, as well as affordable options for small business that still offers the functionality for our customers. This team is amazing!

LorenZone

Nov 12, 2025  on Shopify

Excellent support and setup experience! The Appstle Loyalty team (especially Uri) was super helpful and responsive. The migration from Smile.io went perfectly, and the app is very complete and easy to customize. Totally recommend it!

In Good Thyme

Nov 12, 2025  on Shopify

Easy to use and integrates well with the other apps :) Support is also really fast and responsive.

greenteahawaii.com

Nov 11, 2025  on Shopify

Jackson helped me understand how to support our customers use of the rewards program. Appreciated the loom too!

Vincent d'Amérique | Boutique en ligne de vêtements pour hommes au Québec

Nov 11, 2025  on Shopify

M&S Meats Montana

Nov 11, 2025  on Shopify

the appstle loyalty team is super helpful when you have a question or concern. Never have to wait long for a response or answer.

évolis® USA

Nov 11, 2025  on Shopify

Uri was helpful and quick in resolving my questions about the app. As always it is very easy to get support from Appstle's team.

CUPID LIPS®

Nov 10, 2025  on Shopify

AMAZING HELP!

Melt Me Candle Co.

Nov 10, 2025  on Shopify

Just setting up but the customer service has been great!

Earthsenseorganics

Nov 10, 2025  on Shopify

Perfect, quick knowledgeable and really helpful!

Moonbeans

Nov 09, 2025  on Shopify

Been loving Appstle. Customer service is always fast, polite, and exceptional!

Miriam Llantada

Nov 08, 2025  on Shopify

Amazing app, event better support!

Go-low Baking

Nov 08, 2025  on Shopify

efficient service, understood exactly what I needed and sorted it out - very happy

Dorothy's Pearl

Nov 07, 2025  on Shopify

The stars are based on customer service as I haven't used the app and was trying to figure some things out. But customer service alone was superb. I had the pleasure of speaking with Jackson not only was he quick with his responses but he was extremely patient.

Isabella MG & Co.

Nov 07, 2025  on Shopify

Alan is literally the best ever. He helped me with every single thing I needed for as long as I needed. Forever grateful

Power Kitchen

Nov 06, 2025  on Shopify

I used to use Rise, which I considered the best Loyalty app on the market. But after two months with Appstle Loyalty, Rise feels far behind. Appstle Loyalty is, without a doubt, the best Loyalty app available today.

Naturesaudé

Nov 06, 2025  on Shopify

App semplice da usare, il servizio clienti ottimo sono disponibili e risolvono in maniera celere qualsiasi problematica, consigliata!

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