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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (797)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Volo Alte

Nov 30, 2025  on Shopify

started using the Appstle loyalty app. I found the onboarding process very easy, and managed to get the functionality on my website quickly and Infront of my customers to start benefiting from day one.

LaRella

Nov 30, 2025  on Shopify

The app is great for my online storefront. The customer service is outstanding - fast, efficient and super helpful. Helped me set up my campaign within minutes. Thank you!

Nineteenth Avenue

Nov 29, 2025  on Shopify

Fantastic app, the team is amazing and go above and beyond to help. I highly recommend!

Boutique Mode Italienne

Nov 29, 2025  on Shopify

Great app - easy to install and set up. Had a query and contacted by chat with great service and an immediate response. Derek went out of his way to assist and resolve my issue - good job!

Global Scale Model Trucks & Parts ( GSMT )

Nov 29, 2025  on Shopify

very user friendly and prompt customer support

Cozy Cloth Haven LLC

Nov 29, 2025  on Shopify

Adam was excellent he addressed and resolved the issue quickly. Explained what I needed to do and was very patient. Thanks!!!!

Zenimal®

Nov 28, 2025  on Shopify

Customer service is exceptional! There is always someone there to help, no matter what hour it is. Whether providing a Loom video with step-by-step resolution or actually going into our site to fix the issue for us, they do it all. Could not recommend more!

DEKORHEIM

Nov 27, 2025  on Shopify

I needed assistance from the Help Team to solve an issue. The service was very fast in replying and also solved my issue in just a few minutes. I am very satisfied with this App and I recommend it to all.

Valley Art Supply

Nov 27, 2025  on Shopify

I've had a great experience with Appstle. Their support is excellent!

The RORA Project

Nov 27, 2025  on Shopify

fantastic customer support. prompt and professional.

Honor Supplements

Nov 26, 2025  on Shopify

Wicked Weasel - Turning Heads Since 1994

Nov 25, 2025  on Shopify

Support through the chat has been incredibly fast and helpful. Appstle is highly customisable and fits our rewards program needs perfectly.

Zest Quest Emporium LLC

Nov 25, 2025  on Shopify

Very Helpful in walking me through the process. Even made videos to refer to later. Overall a Great Experience! Highly recommend!

Mr Resin

Nov 25, 2025  on Shopify

Great app, and fantastic team behind it. We have tried a sort of other options, but none as complete and as customizable as this one. And plus it is free ATM, We do strongly recomed it if you are looking into offering bundles

HOM

Nov 24, 2025  on Shopify

Amazing experience with Appstle. Great app, fantastic support. Huge thanks to Steven!

The Daily Broth

Nov 24, 2025  on Shopify

great app

SKIIIN

Nov 22, 2025  on Shopify

Uri was great! so helpful and took the time to understand and assist with my needs for the site! Fast replies and efficiently fixed the issues. Recommend him!

The Poké Store

Nov 22, 2025  on Shopify

The app works great, and the team is very quick to respond and address any issues. Derek was extremely helpful. Definitely recommend!

CoinGems

Nov 21, 2025  on Shopify

The team has been excellent—quick, responsive, and very helpful. I truly appreciate the support provided to customise the styles and remove the apparel branding. I also want to take this opportunity to share feedback on the app: it is one of the best for reward systems, and I have never received any complaints from customers about using it. I am also able to customise many of the app pages and styles myself through the settings, which has been very convenient. Overall, it is a great app to have.

Sweet Lines

Nov 20, 2025  on Shopify

6-star support – Stefan is absolutely outstanding I’m fairly new to Shopify and to loyalty apps, and the support I received from Appstle (especially Stefan) has been one of the best customer service experiences I’ve ever had in my life. Stefan patiently guided me through everything step by step, even when I was still figuring out how to use themes and drafts in Shopify. He jumped into my preview theme, so we could look at the same thing, and then coordinated with their developers to turn off the currency symbol exactly the way I wanted. On top of that, he proactively offered to remove the “Appstle Loyalty & Rewards” branding from the widget as a goodwill gesture, even though that’s normally a paid add-on. He kept me updated the whole time, gave a clear time frame, and everything was done much faster than I expected. The whole conversation felt human, friendly and professional. No generic canned replies, just someone who genuinely cared about making my store look and work the way I envisioned. If you’re looking for a loyalty app that actually backs up its features with world-class support, I can’t recommend Appstle (and Stefan in particular) highly enough. Five stars honestly don’t feel like enough.

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