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Customer reviews: Appstle Loyalty Reward Program

Reviews (569)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Flourish & Roam

Jul 30, 2025  on Shopify

Very quick response and clarification to my question.

ExcellentSupply.com

Jul 30, 2025  on Shopify

Just installed the app. Needed some assistance getting everything configured correctly. Uri spent a good amount of time working with me through a chat, and he kept tweaking things until I was satisfied with how everything was configured. Great customer service! And the app appears to be solid. Time will tell, but at least out of the gate, everything looks great.

BESTMOW

Jul 30, 2025  on Shopify

As a startup, we're constantly exploring, experimenting, and learning as we go. The Appstle suite has provided us with unparalleled support every step of the way. No matter when or where we reach out, their team responds quickly—with detailed answers, video tutorials, and screenshots. They are always patient, always kind, and always ready to help. Honestly, this is the best customer support team I’ve ever encountered—truly moving and unforgettable. Starting a business is hard. As I write this, I’m holding back tears. Without their unwavering support, we couldn’t have endured the darkness of uncertainty. We've never met in person, but I truly feel we are partners in this journey. A special thanks to Adrian, whose dedication inspired me to take the time to write this review—even when I’m exhausted. Thank you, Adrian. Thank you, Appstle. We’re deeply grateful.

Little Gems Jewels

Jul 29, 2025  on Shopify

This app is so much better than previous loyalty apps I have tried. It is easy to set up and use and has more functionality in the free version than others. The paid versions are such a reasonable price too that I am sure I will upgrade in the future when I want to offer more to my customers. Customer support is fantastic! I got in touch on the chat about migrating my customers over from my previous app and Sah sorted this out really quickly, staying on the chat with me to make sure everything was all working for me. I would highly recommend the Appstle loyalty app and know that my customers will love all the little extras that it will bring them. Thanks so much!

Karine Kazarian

Jul 29, 2025  on Shopify

This app is incredible. It's the best app I've found for point based rewards. The team is extremely helpful as well. 5 stars!

Koffiepiraat

Jul 26, 2025  on Shopify

The app is doing what we need it to. Provide our loyal clients with free perks. Also the service is great. Even on Saturdays! Kate was super helpful. She answeredall my questons and even offered some suggestions ot improve the customer experience that I had not thoughtof. Thanks Kate

Toronto Pets

Jul 25, 2025  on Shopify

Incredible app with robust features and on-demand customer service. Really helpful and dedicated team.

Panthera Styles

Jul 25, 2025  on Shopify

Great customer support,very responsive and helpful! One of the best reward system apps available on the Shopify store. Highly recommended!

Paramount Peptides

Jul 24, 2025  on Shopify

Their support is amazing!!! Will always go above and beyond from any support you need !!

StateLineTack

Jul 24, 2025  on Shopify

The team has been super helpful in customizing for our website!

Healtsy

Jul 24, 2025  on Shopify

Install the app today, costumer service was super helpfull!

SpadezStore

Jul 24, 2025  on Shopify

The Appstle Loyalty Reward Program is a seamless game changer for SMB's and Enterprise based businesses. This app has helped us offer our customers points for purchases, signing up and so much more, which helps build traffic and promote growth. We recommend using this for any business looking for a rewards/loyalty program for their customers!

Vapes4you

Jul 21, 2025  on Shopify

Great app, works as described. The support is really helpful and responds in no-time. Would recommend this app!

DOGS-HEART

Jul 20, 2025  on Shopify

Der Support ist der Hammer! Super schnell, super kompetent! Kein Warten auf Antwort, ich kann sofort weiterarbeiten, ohne Verzögerung in meinem Prozess. Ich bin begeistert! Sowohl für Loyalty, als auch für Subscription App. Auch das Setup ist übersichtlich und (mithilfe von KI als Sparringspartner ;-)) schnell aufgesetzt.

Brick Box Natural Soap Company

Jul 18, 2025  on Shopify

Excellent customer service. Quick and effective. Highly recommend this app for loyalty and subscriptions.

Stark Skincare

Jul 17, 2025  on Shopify

So far so great! I'm just starting to migrate over from Yotpo Loyalty, but my first impressions of Appstle have been excellent. Help with migration from Adrian was immediate and and executed without a hitch. I'm excited to set up this new rewards program!

Atomfresh | Gentle & Effective Natural Deo

Jul 16, 2025  on Shopify

The response speed is very fast.

Zephyrs Fleet Pro

Jul 16, 2025  on Shopify

Ajlal was absolutely incredible, his speed and know where to go efficiency is exactly what a successful corporation needs in order to continue being succesfull! Loved seeing his tactical efficiency Great Job Good sir!

The Parallax Company

Jul 15, 2025  on Shopify

Switched over to Appstle recently, and so far it's been really intuitive and efficient for starting a rewards program!

KURE LTD

Jul 14, 2025  on Shopify

Incredible App & Even Better Support We’ve been using Appstle Loyalty for a while now and honestly, the experience has been flawless. The features are super flexible, and it integrates seamlessly into our store, but the real standout is the support. Every time we’ve had a question or needed help, their team has responded almost instantly with clear answers and real solutions. They don’t just point you to a help doc - they actually help. It’s rare to find an app that’s this powerful and this supported. Would highly recommend it to any store looking to build loyalty and reward customers properly. 10/10.

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