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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (652)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Swelter Coffee

Oct 07, 2025  on Shopify

So far, the most value my business has gotten from Appstle is their customer support! Shopify does not have any live person to chat with, and Appstle engineers/support have helped me so much figure out how to set things up properly and figure out where issues lay. I use Appstle for the subscription management and the loyalty program to offer my customer perks. Very happy with the team, hands down.

The Cotswold Veg Box Company

Oct 07, 2025  on Shopify

Great suite of apps that help give require features to customers.

Spotlight Body

Oct 07, 2025  on Shopify

Femmé Organic

Oct 06, 2025  on Shopify

The Chat Help is amazing - We had Brooks who fixed and changed everything, was super helpful!

echt jetzt

Oct 06, 2025  on Shopify

Very fast and helpful support!

GRNEO

Oct 05, 2025  on Shopify

Soot & Cinders

Oct 04, 2025  on Shopify

Great for shops that are just starting out with plenty of ways to expand and grow!

Mondetta

Oct 02, 2025  on Shopify

Leapfrog Remedies

Oct 02, 2025  on Shopify

Though few people seem to have heard of Appstle - particularly when people seem to flock to the big players - I've had an excellent experience with them since the beginning. The subscription and Loyalty programs are easy to use and there is always someone on hand to help if there's an issue. I highly recommend giving Appstle a try.

Spinster Sisters Co.

Oct 01, 2025  on Shopify

Very helpful. When the first steps didn't work they continued to troubleshoot to get us the best results possible.

SIDANG

Oct 01, 2025  on Shopify

perfect service!

StrangfordCoffeeRoastery

Oct 01, 2025  on Shopify

Great help from Uri , very prompt

BETTY & BUTCH®

Oct 01, 2025  on Shopify

Great app, customer service is fantastic. Highly recommend

London Hair Architects

Sep 29, 2025  on Shopify

Excellent service and support. 10/10

agro-cafe

Sep 28, 2025  on Shopify

Great app and amazing support.

Alfie & Co Coffee Roasters

Sep 26, 2025  on Shopify

Appstle are excellent, with highly customisable apps and the best support I've yet encountered on Shopify. I've been on two separate chats tonight for both the Loyalty and Subscription app, speaking to two separate engineers to make sure both apps were set up right and were working together. It was incredibly fluid, easy, and the team know their products inside out, and are always willing to go that step further to make sure your store offers the very best in presentation and accessibility. Cannot fault!

Mineralissima

Sep 26, 2025  on Shopify

I received excellent support for our Appstle Loyalty app. Uri was incredibly helpful and fast. Truly outstanding service. Five stars from us!

belle.

Sep 25, 2025  on Shopify

this app is really incredible and the team is always ready to help us, for me that is a plus!

Amberley Aromatics

Sep 25, 2025  on Shopify

Exceptional service, great experience. I always use Appstle Loyalty and Subscription.

Widgetify Webs LLP

Sep 25, 2025  on Shopify

I’m genuinely impressed with Appstle and their customer support. They’re always quick to respond, extremely helpful, and make the whole experience seamless.

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