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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (654)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

GrubTerra

Oct 02, 2024  on Shopify

Cant recommend this company enough the support is what really sells it. Yes there are other companies out there that provide great service.

J&M Coin & Jewellery

Oct 02, 2024  on Shopify

Good application with absolutely incredible support, highly recommend

JoJa.UK

Oct 02, 2024  on Shopify

Incredible app and incredible service. It is fairly easy to use anyway but the support that I received from Kate was honestly the best support I have received from any Shopify app that I have ever used. So helpful and knowledgeable. Super app and super team behind it, I will definitely be using as many features as possible.

The Candle Brand

Sep 29, 2024  on Shopify

Wish I had moved to this app sooner. Gives you everything you need, and the support is quick and very helpful.

Joyfully Crafty

Sep 29, 2024  on Shopify

The customer service team is super helpful and I love the app and how you can grow your business with it.

Doctor Seaweed

Sep 29, 2024  on Shopify

Kate was extremely helpful, friendly and went above and beyond to help me with my query.

Kingston Nexus

Sep 27, 2024  on Shopify

Does everything we need it to without being overly complicated.

Inspire Instyle

Sep 27, 2024  on Shopify

I am super impressed at this apps approach to customer service. They are brilliant and willing to help at every turn. Well done team! Amazing work!!

Good Riddance

Sep 26, 2024  on Shopify

So far, so good! When I was having trouble figuring out minor details support team was super quick to answer and even sent a Loom video walk-through.

feelrooty.com

Sep 26, 2024  on Shopify

Great app with an amazing support team :)

Phillip Gavriel

Sep 24, 2024  on Shopify

WOVO Store

Sep 23, 2024  on Shopify

Great Service and very helpful customer service - Kate really did a great job helping us

Eureka Filaments

Sep 22, 2024  on Shopify

Amazing customer support. Available through live chat and super helpful for any concerns. Uri walked me through my questions. Also very easy to understand as an app, and would recommend.

Do Better Colab

Sep 19, 2024  on Shopify

Liking the app so far, customer support is fantastic! Super helpful and fast to respond.

Horsham Coffee Roaster

Sep 15, 2024  on Shopify

Great loyalty app, much better priced than many of the others our there!

RG Natural Babies and Toys

Sep 13, 2024  on Shopify

Fireproof Coffee

Sep 12, 2024  on Shopify

Uri's the best!!! Looking forward to exploring this app with this amazing support team. So far the app looks great and has the best pricing for my coffee shop.

Katie Barnes Tool Range & Education

Sep 11, 2024  on Shopify

Customer service team are always quick and helpful and go above and beyond to assist.

Paradisefold

Sep 10, 2024  on Shopify

I love this app. A couple of years ago I was searching high and low for a Loyalty and Rewards app to replace my Yotpo apps - my store is medium sized, and I wanted something integrated across reviews, rewards and VIP, and that didn't feel they had me over the barrel each tiny change. At the time, this app had just been released as an MVP and was still being developed, and I spoke to the team and backed them - they grew the functionality exactly as promised, and they really listened to feedback. To this day, their customer service remains excellent (thanks Mona for your help today!) - thank you again! So pleased I found them, and I very much recommend them!

Rad Tod

Sep 07, 2024  on Shopify

Amazing app where it works with all major platforms. The best part is the support guys here who dedicatedly help you to get through your problems and you get a free trail THANK YOU APPSTLE

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