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Customer reviews: Appstle Loyalty Reward Program

Reviews (578)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Bibim Paws

Apr 27, 2024  on Shopify

Setting up was easy and was helped every step of the way

Roeloffs Candles & Home Decor

Apr 25, 2024  on Shopify

Such a great customer service!! Replied within 2 minutes and instantly helped me with changing the colors so the loyalty program fits my webdesign. Shout out to Nancy for her great help and kind advice.

The Christmas Light Emporium

Apr 24, 2024  on Shopify

We've been through the ringer with a couple of the well known entities in the loyalty space. After being tired of constantly feeling like we were getting gauged on price and then being provided with lackluster support, we gave Appstle a try and WOW! I am so glad we did. So far, the price is more than fair and the support is unbelievable. We've needed a little help getting familiar with the app, setting up our program and moving existing points over form another platform. The team at Appstle has responded immediately to every request and gone above and beyond to help us even with the little things. Very happy customer here.

ACS Hobbies

Apr 24, 2024  on Shopify

Would recommend. Had some difficulties getting certain things to work, but dev helped us figure out what we were doing wrong. App seems to do exactly what it's supposed to. Very appreciative of the quick response to our needs.

Slide Campus

Apr 22, 2024  on Shopify

Mona was an amazing assistant :) Also any time I had any complication this team helped me really fast.

DK Beauty

Apr 22, 2024  on Shopify

Easy to use and good help/chat in a very timely manner

Insomnia Smoke

Apr 21, 2024  on Shopify

Very good customer service! App is also good!

Besti

Apr 19, 2024  on Shopify

Great support and quick response times. I had a stellar experience and got my issues fixed right away.

Milano Straps

Apr 18, 2024  on Shopify

Enhancing customer engagement and loyalty is always a priority for me as a Shopify store owner. That's why I'm thrilled to introduce the Appstle Loyalty and Rewards app, a true game-changer in the world of customer retention. Allow me to explain why this app has become an essential tool in my e-commerce endeavors.

by Kin Aesthetics

Apr 16, 2024  on Shopify

The help support I received is the BEST! I had a question about how to check on loyalty points by customer. Harris created a LOOM Video for me that i can save and access as a refresher. Such a gem! Thank you!

LUV2BRD

Apr 14, 2024  on Shopify

Launched with Appstle Reviews in the New Year 2024, after evaluating multiple options, and so far, everything is going well. We're able to track down tech support via chat easy enough, and get answers to our many questions about functionality. Recommend them. Will update this review as time goes on :)

Karmic Konnection Inc

Apr 13, 2024  on Shopify

This app is so easy to setup and use. There are lots of informative videos that walk you through the process and they have a team of support specialists that really worked with me to get all my customers from my previous loyalty app transferred to this app so they could keep all their points. Any questions you have, they are right there answering them. Probably the smoothest transition I've ever had with any app. Thank you to support staff and the migration team for getting me on track!

TOMA TONO

Apr 12, 2024  on Shopify

I highly recommend this app and the engineer helps a lot to set up the app to my website.

KissLove Hair

Apr 12, 2024  on Shopify

Kate responded very quickly and professionally, and compared to other loyalty apps in this price range, this feature is more powerful

Kiwisport.de

Apr 12, 2024  on Shopify

Freundlicher, schneller und kompetender Service.

Secret Wine Door

Apr 11, 2024  on Shopify

I recommend this extension for anyone looking for a good loyalty program. They have everything you need to start one new, and their customer support team is very responsive to help with anything!

GOLF Partner USA

Apr 10, 2024  on Shopify

Great experience so far, migration from Stamped was a breeze and the bulk fix feature is also quite helpful. We had so many issues with the previous rewards app we were using, but our experience with Appstle has been so much better!

Puerto Rico Coffee Hub

Apr 10, 2024  on Shopify

I have not yet used the app but the support to make the migration was awesome. The fact that pricing is low compared to other alternatives made me make the decision to migrate. Thank you so much!

180 Pure

Apr 09, 2024  on Shopify

Support is very responsive and helpful -- a recommended product

Rajado Coffee

Apr 07, 2024  on Shopify

installed very easily, easily set up, had to contact help team to import data from another app, customer team member Kate was quick with replies and imported all for me, she even customised the app to go with my current theme extra bonus, 10 out 10 for Kate. Highly Recommend :)

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