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Customer reviews: Appstle Loyalty Reward Program

Reviews (507)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

PERCUP

Jun 18, 2025  on Shopify

The team is absolutely great. I'm yet to try their app, but their support is top notch.

Eladon

Jun 18, 2025  on Shopify

Amazing customer service from the Appstle team! Whenever I have a query or need help to understand something, they have always been quick to respond and give clear instructions. Highly recommend Appstle to all :)

Skinfulness

Jun 18, 2025  on Shopify

We have tried a couple of loyality progams. This is easily the best and most customizable free app. Highly recommend!

YAGA Farms

Jun 17, 2025  on Shopify

Blown Away by the Support & Customization! I had a few questions about the design of my loyalty login page, and within one minute of opening the chat, Taylor was there to help — no waiting days for email responses! Not only did he offer creative input, but he also implemented the custom code for me right on the spot. In less than 15 minutes, I had a beautifully customized page ready to go. I’m genuinely excited to see the results from this app. My only suggestion would be to add a way to verify Instagram and Twitter follows before awarding points — but wow, the customer service is hands-down the best I’ve experienced across any Shopify app. Taylor earned a customer for life. I’m not easily impressed, but this absolutely blew me away. Way to go, Appstle!

The Holistic Ingredient

Jun 17, 2025  on Shopify

Loving Appstle. The service is fantastic - they are really responsive and super helpful making it very easy to better support our customers. Highly recommend.

Satanme

Jun 16, 2025  on Shopify

This App and this company is amazing. The amount of amazing features at a low cost really helps our business grow. Loyalty options are everywhere now and as a business you have to keep up with the times. This Loyalty program is well worth it, it fits perfectly into our store and gives our customers a feeling of being part of our company and being rewarded for it! We had a bunch of questions and needed a little help getting it to fit with our theme but their support fixed it in no time! They are very helpful and polite! Our messages are answered within minutes and the service is friendly and they are very efficient! I cannot recommend this app more!

Majescats

Jun 16, 2025  on Shopify

Toller Kundenservice und App

The Print Tavern

Jun 13, 2025  on Shopify

I find Appstle very easy to set up and use. I've also received quick support when I've needed help

NutriWave Juices

Jun 11, 2025  on Shopify

Vita Living

Jun 11, 2025  on Shopify

We’ve had a great experience getting started with this loyalty app. The onboarding process was seamless from start to finish. The support team, especially Uri, was incredibly attentive, quick to respond, thorough in their explanations, and proactive in helping us tailor the setup to fit our needs. I highly recommend Appstle!

Mad Micas

Jun 11, 2025  on Shopify

We have not gone live yet, but so far support has been outstanding, addressing every question I had clearly and promptly. The app is also REALLY deep with a ton of variables available to customize it the way I want to. We'll be moving ahead with Appstl - great flexibility, reasonable pricing and great support... sign us up.

Easy Hemp Co

Jun 11, 2025  on Shopify

Fantastic support, robust and easy to setup

Himoriwabi Couture

Jun 11, 2025  on Shopify

I've used Appstle on other stores as well. Interface is user friendly, and support is strong. Recommended

Snoots Love

Jun 10, 2025  on Shopify

Sehr schnelle und hilfreiche Antwort, innerhalb von wenigen Minuten wurde mein Problem einwandfrei gelöst.

PedTerra

Jun 09, 2025  on Shopify

Easy to use. Has all the features I was looking for. The customer service is 100% phenomenal by being very responsive and helpful. Would 100% recommend.

Phenixology Bath & Body

Jun 06, 2025  on Shopify

So far so good. Setup is easy, and customer service is very responsive. Sam was a delight to work with.

USTRADA

Jun 05, 2025  on Shopify

Amazing app that includes both store credit and points features—and the customer service is even better! Uri recorded a lot of videos to help show me how to bring my ideas to life.

The Dog Bakery

Jun 05, 2025  on Shopify

Chat was super helpful and responded quickly with a solution to setting up my referral program the way we wanted. It seems to have all the key features we need and is pretty easy to navigate

Motorvated

Jun 05, 2025  on Shopify

Awesome app with great features and customer service is fast and efficient. They even have helped me with questions that were not related to their app and showed me how to fix things. I’ve never had an issue go unresolved. 6-5-25 Again today I was trying to make some custom adjustments that the app was not specifically designed to do and the support team helped me figure out a work around to make it function the way I needed! I can't say enough good things about working with this team!

Katoa Botanicals

Jun 04, 2025  on Shopify

Very happy with the app. Great customer response in terms of subscriptions. The Appstl team are very helpful and quick at replying to messages when I need help.

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