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Customer reviews: Appstle Loyalty Reward Program

Reviews (569)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Athlan's

Aug 12, 2025  on Shopify

For now I can't rate the app, but the support for migration from Rise.ai was top notch!

The Crafts Collective

Aug 11, 2025  on Shopify

Sah really took the time to help me onboard - we wanted to sync previous customer orders and generate loyalty points and he set this up for us perfectly. Great customer service, they really go above and beyond.

Meal MRKT

Aug 11, 2025  on Shopify

Great app for managing subscriptions, with excellent support that always responds quickly.

MAKEUPMX Distribuidora

Aug 10, 2025  on Shopify

So far I've had an absolutely good experience with their customer service and the app in general. They are great! They've helped me enourmously with ALL my questions! Thank you very much!

Reprise

Aug 08, 2025  on Shopify

Great loyalty program with easy integration with Shopify & Shopify POS. Plus, the support is excellent and always available to help.

MakeDesignerBags

Aug 07, 2025  on Shopify

very good support team

Loma Linda

Aug 07, 2025  on Shopify

great help

Chelle Bloom

Aug 06, 2025  on Shopify

Very smooth sailing thus far as I am just getting started. Customer Support Chat has been very helpful and fast to respond.

BingerLabs.com

Aug 05, 2025  on Shopify

their support is top notch. available 24*7, they don't create tickets unless its really needed, they do the things live on chat. 100% recommended

Katï Coffee

Aug 05, 2025  on Shopify

We just signed up for Appstle Loyalty and could not be happier with the support we've received as we've worked on setting up our system. Besides the fantastic customer support, the app is intuitive and easy to use. It presents a great platform for all our loyalty program needs (mixing between cashback and points as well as a VIP program). We were impressed enough in <12hrs we decided to migrate all of our loyalty programs to Appstle immediately. Only regret is that we didn't do this sooner

Georgie Turner Artist

Aug 05, 2025  on Shopify

So far, so good! Installed the app with ease and have reached out to chat a couple of times to help with set up. Happy with the help so far and how easy it is to integrate into my store.

Cast2Crew

Aug 05, 2025  on Shopify

The Appstle Loyalty Reward Program app is incredibly easy to set-up and manage. The support offered for this app as well as Appstle Memberships has been nothing short of 5 stars.

Baby Way NZ

Aug 04, 2025  on Shopify

Great application, so simple and easy to use and best of all their service is fantastic and so responsive making it the best loyalty program I used so far. Prices are good and reasonable too

Payless Supplements

Aug 04, 2025  on Shopify

Super helpful, amazing team!

Lifty.cz

Aug 02, 2025  on Shopify

Skvělý support. Na lifty.cz s kreatin gummies nám pomohli zpracovat věrnostní program.

Axels Elixir

Aug 01, 2025  on Shopify

We have never experienced customer service as friendly, fast and accurate as this! Any question we've ever had has been answered within minutes. One of the best apps we've ever used.

Eat Crush Meals

Jul 31, 2025  on Shopify

Very Helpful!

Colorway Arts

Jul 31, 2025  on Shopify

I like the app, my customers enjoy using it as well, it give us opportunities to engage customers in activities and keep them returning and having fun. Support has always been very helpful.

Agaro

Jul 31, 2025  on Shopify

Using for few months, working well. Great support team.

Australian Medicinal Herbs

Jul 31, 2025  on Shopify

Great helpful customer support, always very helpful if an issue arises. Good app!

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