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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (654)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Capsule Cialde Caffè

Feb 08, 2025  on Shopify

I've tried almost every loyalty points management app on Shopify, and I can confidently say that Appstle℠ Loyalty & Rewards is the best. Their support is outstanding—I contacted them on a Saturday night, and they responded immediately, helping me resolve an issue that was actually caused by our store, not the app. The app includes all the essential tools to manage a loyalty program effectively. Highly recommended, no need to look for alternatives!

Honsama

Feb 08, 2025  on Shopify

great app, friendly customer service

xoxo Wildhearts

Feb 07, 2025  on Shopify

working a few days with this app and works great

SKNMUSE

Feb 06, 2025  on Shopify

This app is great. I've only just started using it on my site however I have used other Appstle apps for the last few years and I've never really had any issues with them. For that reason I feel confident that this app will be another wonderful addition to our site. In the rare occasion that I do encounter a problem the customer service team is TOP NOTCH. If you ever have a simple question or need help navigating the app their team is more helpful then you can imagine. I would and HAVE told other business owners know about this app and would recommend others to try it as well.

Northeast Tea House

Feb 06, 2025  on Shopify

Sparetime

Feb 06, 2025  on Shopify

This loyalty program offers great features, and Kate has been extremely helpful in answering all my questions.

TwisTea

Feb 05, 2025  on Shopify

Perfect service when migrating and first redeeming rules.

My Baby Babbles

Feb 04, 2025  on Shopify

EShopverse

Feb 02, 2025  on Shopify

E3Live

Jan 30, 2025  on Shopify

We just started using the app and so far it has way more options and settings than we could ask for. I have needed help setting it up and they are always quick to respond and very helpful. I am excited to really get this going and see how it does.

imporium

Jan 29, 2025  on Shopify

Sensico

Jan 28, 2025  on Shopify

Appstle support is top notch! Any questions I've had or issues I've experienced have been addressed quickly and professionally. They are a very helpful team and have made my experience a delight. Any customizations I've asked for have been no problem. I now have Appstle Loyalty programs on 2 of my Shopify websites and it's my loyalty app of choice from now on. Can't beat the value for the price!

Carolina Country Bling

Jan 27, 2025  on Shopify

Amazing app and customer service is top notch! Would highly recommend!

Weft Blown

Jan 27, 2025  on Shopify

Great app and really useful help from the team when needed.

Mother's Natchez

Jan 26, 2025  on Shopify

Easy to implement and when we needed help, they were quick and accommodating to resolve our issue.

Biltong Depot

Jan 26, 2025  on Shopify

Customer service (Specifically Uri) is on point! Very helpful and quick to answer all of my silly questions.

CNA K-Pop

Jan 26, 2025  on Shopify

This app works great and the customer service was amazing! Kate is quick to respond with my queries and also initiates improvements for the overall app experience. Kudos to the team of Appstle!

To Be Organics

Jan 24, 2025  on Shopify

Love this app! I use their rewards and bundles. Easy to integrate and the customer support is excellent.

Matter of Monday

Jan 23, 2025  on Shopify

Highly recommend. They are responsive and helpful!

MissionJunes

Jan 23, 2025  on Shopify

Super easy to start!

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