Reviews: Appstle℠ Loyalty & Rewards

Customer reviews: Appstle℠ Loyalty & Rewards

Reviews (417)

Overall rating

4.9

5

247
4

7
3

3
2

1
1

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

Exceptional customer support with quick response times.
Comprehensive features for managing loyalty programs, including customizable options.
Cost-effective, offering excellent value for the price.
Seamless integration with Shopify and other Appstle products.
User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

Some users find the app complex and time-consuming to learn.
Navigational and customization options require guidance for less tech-savvy users.
Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Bear's Vapes

Mar 29, 2024 on Shopify

Relatively easy to set up. Allows you to set up a multitude of reward and redeem scenarios. Had one issue since signing up, but tech support was straight on it.

Reimagine Co

Mar 28, 2024 on Shopify

This app is amazing! The developers have thought of everything and the killer feature for me was the built-in Build-A-Box functionality. Their team handled all the migration from my previous subscription app - completely free of charge - and all my endless queries, as well as helping to customize my widget and site settings and UX. The price is a fraction of the competition as there are no usage charges. And did I mention how awesome the entire customer support team are? They are available 24/7 and respond within minutes! Don't waste your time, money or stress - if you're thinking about a subscription app, please do yourself a favour and try this one first.

FOX & WOLF

Mar 27, 2024 on Shopify

Great service. Very helpful. Took care of everything

Mineral Buffet by Little Avalon Farm

Mar 26, 2024 on Shopify

Helpful tech support! Helped me quickly.

Maziply Toys

Jan 24, 2024 on Shopify

At first look, I was excited about this app. Unfortunately, there have been issues. First, the migration of our loyalty list did not work and they told me I didn't do it. (I did, it said it was in progress and that it would take time, but it never happened). Then they said they would do it for me so I sent them the list. It took them days to get around to it, while I had to tell customers their points were temporarily unavailable. When they finally did get it done, they applied the total earned points over all time as the available points, exposing our company to significant potential losses. They said they're going to fix it, but I'm helpless unless I choose to just abandon this app, which I'm about an hour away from doing unless they get this fixed. As of my experience so far, I would caution anyone considering this app. I may change my opinion over time and if they get this resolved right away, but this could cost our company significantly.

Whitlyn Aquatics

Jan 22, 2024 on Shopify

So far, I've had a great experience with this app. I haven't even paid for it or fully implemented it yet, but they've filled several feature requests that I needed before I felt comfortable hitting the GO button with regular progress updates. I've been using Joy Loyalty rewards for almost a year prior, and they NEVER implemented a single request I made. I'll be migrating over this week, can't wait!

Magicbox

Jan 19, 2024 on Shopify

Fantsatic app, does what it says. Support is amazing, and help sort my issue in minutes. Excellent service!