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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (654)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Motorvated

May 24, 2025  on Shopify

Awesome app with great features and customer service is fast and efficient. They even have helped me with questions that were not related to their app and showed me how to fix things. I’ve never had an issue go unresolved.

My Store

May 24, 2025  on Shopify

Customer Service was very fast and responsive. Their team also handled a massive migration for me, saving me hours of work. I'm super appreciative for their patience. They also sent multiple Loom videos explaining their process to me so I could understand.

Modern K9

May 23, 2025  on Shopify

Sherza Allstore

May 21, 2025  on Shopify

I am very satisfied with the support provided by the Appstle Support team — quick, helpful, and responsive. The Appstle Loyalty Program app is everything one can ask for. I found exactly what I needed at the perfect price. After exploring several loyalty apps, Appstle clearly tops my list. Though it's only been a few days since I started using it, the experience has been great so far. I hope the service quality and pricing remain consistent going forward.

JMWEEKENDRENTAL

May 21, 2025  on Shopify

All the features are great and easy to use, and the team is so so helpful!

BIO SCULPTURE Deutschland

May 21, 2025  on Shopify

Great support and a very comprehensive yet intuitive app. We chose Appstle because it is easy to integrate into our customer dashboard and offers all the functions we offer in our shop: VIP tiers, referrals and loyalty.

Mootes

May 20, 2025  on Shopify

I've been using the app for almost a year now and I'm very satisfied. The features are well-received by customers, especially since we also have a physical shop and the app works with POS. The support is also great; Uri has been able to help me very quickly on several occasions.

Kaprice Tropical Candle Co.

May 19, 2025  on Shopify

I had a fantastic experience with Jackson! He took the time to clearly explain how the Appstle Subscription App works, making sure I fully understood all the features and how to make the most of it for my store. He was patient, professional, and super helpful throughout our conversation. On top of that, Jackson also introduced me to the Appstle Loyalty and Rewards apps and provided the best offer tailored to my business needs. His support was above and beyond; I truly appreciate his guidance and highly recommend reaching out to him if you need help with any of the Appstle apps!

Innovet Pet

May 19, 2025  on Shopify

Overall great experience, it offers most things you'd be looking for when setting up a loyalty and rewards program. Customer service is great and quick to reply. Shoutout to Uri for the tremendous help he's been!

Dunes Vape

May 19, 2025  on Shopify

I HAD AN ISSUE WITH HAVING THE REWARDS NOT SHOWING TO CUSTOMERS SO I HAD A CHAT WITH AN AGENT. THE AGENT WAS VERY ATTNTATIVE AND PROFFISIONAL, HE RESOLVED THE ISSUE ON THE SPOT.

El Dromedario Records

May 19, 2025  on Shopify

Great app and customer support

Blissful Beauty Candle Co

May 18, 2025  on Shopify

I had a customer reach out with confusion about accessing their rewards account through the app—something that used to be seamless before. When I tested it myself, I noticed the process had changed and was a bit less intuitive. I reached out to Appstle support, and the team—especially Jackson—was incredibly helpful and responsive. They walked me through the issue, confirmed it wasn’t just a glitch, and even added a custom button on my customer account page to make things clearer for shoppers. The support was fast, friendly, and proactive. Thank you again, Jackson and team, for making sure my customers have a smooth experience!

eXtreme Restraints

May 16, 2025  on Shopify

We chose this because of the low cost, full features, and insignificant performance impact. It delivers better than many more expensive apps which didn't have all the features or negatively impacted store performance. We wanted point redemption in checkout, and that works well. We wanted a page to manage points, not a floating widget, also an effective feature. Beyond that it is incredibly feature-intense. The quick knowledgeable response from their customer service chat is very impressive. They figure things out quickly or find next best workarounds to accomplish what you want. As far as app support goes, it is second to none.

Treat Teasers

May 16, 2025  on Shopify

Always quick to respond and so helpful! Best customer service I have ever seen anywhere. App is robust and works well.

Sock It to Me

May 16, 2025  on Shopify

Great customer service. Haven't had any issues in utilizing this app for our Rewards Program offered on our Shopify store. Recommend them!

Holistapet

May 15, 2025  on Shopify

Appstl does it all. Pretty much anything that you need or want can be done with this app. Not to mention there customer support goes above and beyond. Uri has been INCREDIBLY helpful in QA'ing and helping get us where we want to go. Highly recommended.

myvial

May 15, 2025  on Shopify

Wow amazing customer service :D :D Good pricing, modern software, everything I want :)

R&U Vapes

May 14, 2025  on Shopify

the app is perfect its simple and effective you guys are doing a great job

eekoloks® Haircare Australia

May 14, 2025  on Shopify

The app is very useful and the support team is very accommodating and quick to response. I highly recommend this app and developer.

Savor the Leaf

May 14, 2025  on Shopify

I'm a very small store with low volume sales Appstl Loyalty helps me with repeat customers with the rewards program. I also have received great customer service when I need help resolving an issue if any.

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