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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (804)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Hula Daddy Kona Coffee

Sep 15, 2025  on Shopify

Great app. Great support.

Al3ila Store

Sep 15, 2025  on Shopify

Great app and support! The team is super responsive and helpful. especial Sah, He is very helpful customer support. Thank you so much and very thanks to Appstle app team

Corvive

Sep 15, 2025  on Shopify

Great customer service - they actually answer chat right away and its not a bot! So far have solved any problems I have within a few minutes

Diapointshop

Sep 15, 2025  on Shopify

The app is pretty straightforward, easy to navigate and even if you encounter some issues, they reply quickly and resolve it! Everyone I've spoke to in the team were all super helpful!! :)

Cate & Chloe

Sep 12, 2025  on Shopify

Great customer service and fast responses!

iFLO

Sep 12, 2025  on Shopify

Customer Service Experience was great, they are very quick and responsive. I like how they used a video to explain rather than text. Overall very helpful!

Janet's Craft Corner

Sep 12, 2025  on Shopify

Sah was great at answering my question and then doing a couple of things I hadn't even thought of yet to improve my rewards program.

UMX Refacciones

Sep 11, 2025  on Shopify

muy buena aplicacion y economica, para llevar control de puntos de lealtad y control desde un solo sitio

Kenzina

Sep 11, 2025  on Shopify

Top notch app, top notch support. They're fast, they know exactly how to help and never disappoint. Highly recommended!

Kularo Cardshop

Sep 10, 2025  on Shopify

Very great customer service

Catherine's Originals

Sep 10, 2025  on Shopify

Very quick to reply and very quick to explain the solution. Top app. Top support team too.

M&P Direct Limited

Sep 09, 2025  on Shopify

Great app and very intuitive to set up. We needed something that would allow discounts per per spend in our store and this app does that an more. Support is awesome too, very fast and knowledgeable. For us, this app is a winner!

Motomentum

Sep 08, 2025  on Shopify

Easy to use and navigate. Help team is supportive when needed

Rockport Candle Company

Sep 08, 2025  on Shopify

Still getting set up with a new-to-us loyalty program, but the support at Appstle Loyalty is unparalleled. It seems someone is ALWAYS available on chat to help, and everyone I have worked with is a wizard! There's a LOT you can tweak behind the scenes and if you can't figure it out, Support is ready to help.

Honey House Honey

Sep 05, 2025  on Shopify

Alan helped me solve a subscription pricing display solution very quickly and clearly. Strong recommendation, amazing support!

Superior Pecans & Gifts

Sep 05, 2025  on Shopify

I already use Appstle Subscriptions program in my store and love it. Costs kept rising with another loyalty app I was using and Appstle was the best for my budget. Uri has been extremely helpful with my onboarding and trouble shooting. Thrilled to have an affordable option for me as a small business and still be able to reward my customers. Appstle is a small team as well, so I love being able to "shop small" as I encourage my customers to. The user interface has been easy to adapt to and I love all of the customization options. It's a bit overwhelming but the support staff is easy to reach out to and quick to respond. Thanks, Uri & Appstle!

Fantasie-Schmiede

Sep 05, 2025  on Shopify

I’ve been working with the Appstle Loyalty app for several hours today, and I have to say their support has been outstanding. The developers were available the whole time, answered every question quickly, and really went the extra mile to help me set everything up. It honestly felt like they were part of my own team. Great app, even better support.

Herb & Root | Perfumes, Dusting Powders and Massage Oils

Sep 05, 2025  on Shopify

Excellent customer service experience. They helped me quickly migrate my loyalty program from Smile and answered any questions with set up right there in the chat box. Highly recommended experience!

Printable Accessories

Sep 04, 2025  on Shopify

Urban Ethos

Sep 03, 2025  on Shopify

We have recently moved across to Appstle and so far loving the journey.

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