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Customer reviews: Appstle℠ Loyalty & Rewards

<div> <h3>What Merchants Think</h3> <p>Merchants generally have a very positive view of "Appstle℠ Loyalty &amp; Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support with quick response times.</li> <li>Comprehensive features for managing loyalty programs, including customizable options.</li> <li>Cost-effective, offering excellent value for the price.</li> <li>Seamless integration with Shopify and other Appstle products.</li> <li>User-friendly interface that allows for easy setup and management of loyalty programs.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users find the app complex and time-consuming to learn.</li> <li>Navigational and customization options require guidance for less tech-savvy users.</li> <li>Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.</li> <li>Occasional issues with email template customization and integration features.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Appstle℠ Loyalty &amp; Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.</p> </div>

Reviews (417)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Shrooly EU

Aug 26, 2024  on Shopify

We've been using this app primarily for the loyalty points feature, and it has been a game changer for our business! The app is incredibly comprehensive, offering everything from loyalty programs and referrals to store credits and VIP tiers. It’s highly customizable, which allowed us to tailor our loyalty program to fit our brand perfectly. The customer service is top-notch—whenever we’ve had questions or needed assistance, their support team has been available 24/7 and extremely helpful. The seamless integration with Shopify and other apps in the Appstle portfolio has made implementation smooth and efficient. Highly recommended for any brand looking to boost customer engagement and retention!

Growers Hub

Aug 25, 2024  on Shopify

great support, great features and its affordable... i couldn't ask for more! highly recommended

E SECURITY STORE

Aug 22, 2024  on Shopify

I have been dealing with many app developers and found no one matches Taylor from the first to the last minute to help me understand his app. His expertise and the way he explains it so well and the app is so powerful and at a good price. Everyone should give the app a try. The app and the support team should deserve ten stars.

Brewify

Aug 19, 2024  on Shopify

Very good experience!

FEIQUI

Aug 18, 2024  on Shopify

Customer service is on another level, highly recommended. Thanks Taylor!

Vicky Cakes

Aug 17, 2024  on Shopify

I am enjoying this app so far! There are a lot of features and settings that come directly out of the box in the free plan, which is very nice. The support team is also very helpful. Uri, specifically, worked with me for an hour to get things set up! I appreciate the time and care put into this app; and as of now, I highly recommend it.

Bear Necessity Deliveries

Aug 16, 2024  on Shopify

I've been with them for a while now. If you are even slightly tech savvy, you'll get it. They are clearly growing and improving. So far, so good. Will update if necessary. Though completely reasonable/feasible for what is offered. Their communications have also improved immensely when it comes to customer service visual help. They create videos to walk you through it, instead of a bunch of typing, which is GREAT!!

BLACK AND SOL

Aug 15, 2024  on Shopify

Wonderful app and even better support, super patience and super loyal! Thank you

Zeotex

Aug 14, 2024  on Shopify

This is absoltly the best APP & Support team across entire Shopify marketplace. Comparing Smile.io, Rivo and Appstle for Loyaly program the decision was easy. Best pricing (no % of sales) no unvisible upsells. This app is amazing and it combines with other apps from same developer, so you have everything developed by one team with amazing support. With such a clear and pricing structure. It is the TOP VALUE FOR MONEY APP. Love it 12/10

cgproducten

Aug 12, 2024  on Shopify

Great app. Setup is fast and easy. Lots op possibilities and the service is also great. Within no time they have done a few adjustments to the widget so is it working great within our theme. Thanks a lot.

Barfaway

Aug 11, 2024  on Shopify

Sehr gute App mit vielen Funktionen und trotzdem gut zu bedienen. Aber noch besser ist das Appstle Team und der Support. Sehr schnelle Reaktionszeiten und immer eine passende Lösung im Sinne des Kunden.

LL Medico

Aug 10, 2024  on Shopify

I'm migrating from BigCommerce and this app came highly recommended by other store owners I know. We are still in the design and migration phase but the features seem to be great and support is extremely helpful. So far, I would definitely recommend this app.

Epic Marks

Aug 08, 2024  on Shopify

Best Rewards app my customers love it and the support team is the best and has always got my issued fixed fast.

Natura&Bontà

Aug 08, 2024  on Shopify

We have just started using this app and we are really enjoying it. The support is very helpful in solving the problems we have presented. Recommended

Soul Inspiration LLC

Aug 07, 2024  on Shopify

I am still new to using Appstle Loyalty app but my experience so far has been amazing. Their support team is quick, attentive, and very helpful. I had several questions that were probably pretty basic but their team didn't make me feel as if I was annoying them with "dumb questions". They even recorded and sent me a video to walk me through how to do one of the items I was asking about. I know that is a lot about their support team, but to me, that is a key feature for any app. In addition to their support team being awesome, the app itself is really nice, once I learned how, it is very easy to navigate and set-up different types of rewards for your customers. I highly recommend Appstle Loyalty and Rewards.

Hallywood Records

Aug 06, 2024  on Shopify

Perfect every time I need help! App and team backing it is amazing!

My Store

Aug 06, 2024  on Shopify

Wat een fijne customer service, super snel geholpen. En de tool is ook top!

Ascenbio

Aug 03, 2024  on Shopify

excellente appli et très bon suivi des développeurs merci

Nature's Craft

Aug 01, 2024  on Shopify

Great app.

Wild Ice Botanicals

Jul 31, 2024  on Shopify

This is a very robust app with all the loyalty features we needed, and at a very reasonable price. Visual customization of the widget isn't as easy as with some others, but they allow access to a CSS panel and HTML injection, which, if you're a little savvy, give more control than the competition. Probably the best part of working with Appstle is their 24/7 support team, and it truly is 24/7. Occasionally something needs to be escalated, but even then they always get back to you within a day or so. Easy 5/5 stars.

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