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Customer reviews: Appstle Loyalty Reward Program

Reviews (569)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

VANDJI Case

Aug 31, 2025  on Shopify

Exceptionnal help at any time for any question! Just brillant

OnceWas

Aug 30, 2025  on Shopify

Customer service has been excellent helping me set up the loyalty app! Thanks Sam & Derek for your help! It was great to have my questions immediately responded to on a Saturday evening. Plus, Derek helped me with my queries on the membership app. Thanks again! :)

Blind Dog Coffee

Aug 26, 2025  on Shopify

Quick, helpful, informative.

Vamp Nail & Beauty

Aug 26, 2025  on Shopify

This app is a great price and the support team especially Uri are very helpful and sorted out my migration very quickly. Definitely recommend this app :)

Primealete Nutrition

Aug 26, 2025  on Shopify

Highly recommend Appstle apps. Their support is awesome as well!

Calliope Quilts

Aug 26, 2025  on Shopify

Great app with wonderful customer service - always quick to respond! We use several Appstle apps and are always happy with them!

Ecorosesla

Aug 23, 2025  on Shopify

Leadpoint Standard

Aug 23, 2025  on Shopify

Very good customer support, and solves many issues for my business. Thank you!

La P'tite Mèche

Aug 22, 2025  on Shopify

Cette application est juste incroyable. Tout est paramétrable et l'équipe du support est toujours là pour vous. Même en version Gratuit il y a énormément de parametrage possible. Une belle découverte !!

Koda & Company

Aug 22, 2025  on Shopify

We've only had this app for a week but it's streamlined process to deliver our customers a variety of rewards has been Amazing. The customer service always responds promptly to walk us through setting up the app and answers our questions while providing video tutorials. We can't recommend them enough!

THE MAD NUTS

Aug 21, 2025  on Shopify

We were looking for a loyalty app for our subscription based business. And we tried this app and very liked the functionality. After using the Appstle subscription app we got the same dedication to the issues we face. Recommended to any business!

The Fuelled

Aug 21, 2025  on Shopify

Brooks dealt with my 2 queries within minutes. Great customer service.

Perfectly Natural Soap

Aug 21, 2025  on Shopify

We just migrated from another loyalty system and the team's been super helpful. Very impressed with the customer support & app seems to be working great!

Big Poppa Smokers

Aug 20, 2025  on Shopify

Great app and even better support! The team is super responsive and always willing to help, they even send screen recordings to walk you through fixes. We’ve tried other apps before, but Appstle has been the most reliable and easy to use. Really happy with both the features and the service. Thanks Uri & Appstle!

Alppi Baby

Aug 20, 2025  on Shopify

Had been using Appstle Subscription since day 1! Our store and brand is growing, also started using their loyalty app. Encountered issues, but fixed right away in a breeze from their customer service. Highly recommend!

The Skincare Company

Aug 20, 2025  on Shopify

I have used several Loyalty Rewards apps and this one is the best so far. The options available for the price is second to none and the service is very helpful and efficient. Highly recommend.

Lu.soins

Aug 19, 2025  on Shopify

So far my experience with appstle and the help center team has been amazing. Every agent is very dedicated and available.

STIWANK

Aug 17, 2025  on Shopify

Modern Storage Media

Aug 13, 2025  on Shopify

This app is easy to use, looks sharp and the support staff have always been available when we've had questions about the product. We highly recommend getting this app for your subscription management needs!

Iron Dome Coffee

Aug 13, 2025  on Shopify

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