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Customer reviews: Appointment Booking App Apntly

Develop by Appointly

Reviews (1,141)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

The Dust Studios

Jul 23, 2025  on Shopify

Compared to other I have researched it is very easy to get up and running the support has been great with any questions I had with configuration and set up of the booking app.

Celtic Coastal Creations

Jul 23, 2025  on Shopify

Excellent service, our whole business operations rely on booking appointments and scheduling with ease. I am not a very technical person but the app was very easy to integrate with our store and Sam is really helpful whenever I have silly questions :) Our business is a service based business which isnt usual for shopify, but using Apntly has made this all smooth and possible for us. Really happy with everything so far and looks like new really useful features we were looking for have now also been added. Thanks Sam & Team

My Store

Jul 23, 2025  on Shopify

My experience (as the web developer) with the brand has been pleasant. I faced an issue with connecting the scheduling time and it was fixed immediately. I love how smooth the integration is on our site and how adjustable it is. For a one-man team I hope Sam receives a ton of support on his journey. I am looking forward to more positive experiences from this company.

Wajie Ibrahim

Jul 22, 2025  on Shopify

This app is all that you need to create booking, great options, settings, all complete, totally recommended for those who are looking for customization and easy user interface. Great customer support, fast service, professional and assistance. Thank you for your service.

מלמד מוטור ספורט - ספארקו ישראל

Jul 22, 2025  on Shopify

This app is hands down the best I’ve tried — everything syncs perfectly, it’s super easy to use, and way more intuitive than any of the competitors (and I’ve tried them all!). On top of that, the support is incredibly fast and helpful. Highly recommended!

PFC Vintage

Jul 21, 2025  on Shopify

FINALLY! A GOOD APPOINTMENT BOOKING APP! I tried so many others all of which had flaws, clunky back ends or were extremely expensive. This app is nearly half the cost of just about every other similar app and has a great support system. Sam in particular was a great help from the first minute I installed.

WeUNIK World

Jul 20, 2025  on Shopify

So far so good. I LOVE this app. No appointments yet, but the setup has been seamless...MUCH easier than significantly higher priced tools. I'm impressed this is managed by a single developer. Kudos to you for creating a tool that's provided at an accessible price point. Right now, I'm giving a 4 out of 5 for ease of set up. I'll add another review or update this one after I've had a few bookings...I'm fully expecting to give a 5 star on my next review.

Point Loma Tea

Jul 19, 2025  on Shopify

I was using another appointment booking program and it was not working out so I decided to give Apntly a try and so far I have not had any issues and it's working find. Any issues or questions are answered promptly. I definitely recommend this app

Couronne Par Elle

Jul 17, 2025  on Shopify

Easy to Use and Great Support! I recently started using the Appointly app to manage bookings for my loc services, and so far it’s been great. The setup was simple, the interface is intuitive, and everything feels very beginner-friendly. I especially appreciate the helpful and responsive support as Sam has been amazing in answering my questions and guiding me through the process. Would definitely recommend!!

Reliability Essentials

Jul 15, 2025  on Shopify

I just starting using Apntly, and I find it useful for providing my visitors with hassle-free booking ability. I'm looking forward to continuing use of it and would recommend to other businesses.

La Bobine à Pois

Jul 14, 2025  on Shopify

The customer service is excellent. I received excellent support for setting up the application on my site. I recommend it 100%.

Shelter Cashmere

Jul 13, 2025  on Shopify

I had a super fast response from the developer - the customer service is absolutely great. It's easy to set up... really happy with the app!

Requisite Store

Jul 11, 2025  on Shopify

Super easy to use and very user-friendly. One of the best parts is their live chat — it’s actually handled by a real person, not just a bot with automated replies. The person responds instantly and resolved my issue within minutes. Really efficient service! I highly recommend this app!

Your Task Tamer

Jul 08, 2025  on Shopify

I actually spend 3 days trying to work out kinks with other booking apps, I was able to get this up and running in less than 10 minutes. Stellar customer service!

Mount Eliza Art & Design Show

Jul 07, 2025  on Shopify

Fantastic, easy to use app with brilliant support! Our website is used for an art show which is held once a year over a week/weekend. We're using the app to allow volunteers to sign up in specific areas and time slots, and for parents to book their children into activities. Lots of customisation, and the changing/cancellation of bookings is easy to do for the volunteer. Highly recommend!

Mila’s Beauty Therapy

Jul 03, 2025  on Shopify

If you're a service provider and want to elevate your business to the next level this is it! I have spend 5 relentless months of trying various apps and figure it all out. This app is my favorite and has accomplished everything I was looking for. Seamless booking, easy access and user friendly navigation. I still have lots to learn and understand, but it's much easier with the support of this app. I am so thankful to have this app on my website and my clients love it!

Rosewood&Brie Premium Charcuterie Cart

Jul 03, 2025  on Shopify

Appointly has been a game changer for my small business! As the owner of a mobile charcuterie cart, I needed a simple, elegant booking tool that could handle custom questions, availability, and client communication and Appointly delivers on all fronts. The setup was seamless, the calendar tools are intuitive, and the ability to customize booking fields makes it feel like it was made just for me. Highly recommend for service based businesses that want professional level bookings without the hassle!

LAVA Healing + Wellness Boutique

Jul 02, 2025  on Shopify

This App is simple to use! I had an issue and reached out via the Chat. Within a few minutes, I was in touch with a fantastic person who helped me resolve my issue in record time! I am utterly Amazed with the response time and going the extra mile to assist me. HIGHLY RECOMMEND :)

NEUF.VINGT.CINQ

Jul 01, 2025  on Shopify

Sam was incredibly helpful with the integration on my website and showed a lot of patience throughout the process. Excellent support! I’m giving this app 5 stars!

VIOR Medical Aesthetics

Jul 01, 2025  on Shopify

Apntly has been a fantastic solution for appointment booking on Shopify! Sam (Chat support) has been invaluable, friendly, and efficient throughout the process. Their support made the experience seamless and enjoyable. I highly recommend this app for anyone in need of a reliable booking system.

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