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Customer reviews: Appointment Booking App Apntly

Develop by Appointly

Reviews (1,160)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Rosewood&Brie Premium Charcuterie Cart

Jul 03, 2025  on Shopify

Appointly has been a game changer for my small business! As the owner of a mobile charcuterie cart, I needed a simple, elegant booking tool that could handle custom questions, availability, and client communication and Appointly delivers on all fronts. The setup was seamless, the calendar tools are intuitive, and the ability to customize booking fields makes it feel like it was made just for me. Highly recommend for service based businesses that want professional level bookings without the hassle!

LAVA Healing + Wellness Boutique

Jul 02, 2025  on Shopify

This App is simple to use! I had an issue and reached out via the Chat. Within a few minutes, I was in touch with a fantastic person who helped me resolve my issue in record time! I am utterly Amazed with the response time and going the extra mile to assist me. HIGHLY RECOMMEND :)

NEUF.VINGT.CINQ

Jul 01, 2025  on Shopify

Sam was incredibly helpful with the integration on my website and showed a lot of patience throughout the process. Excellent support! I’m giving this app 5 stars!

VIOR Medical Aesthetics

Jul 01, 2025  on Shopify

Apntly has been a fantastic solution for appointment booking on Shopify! Sam (Chat support) has been invaluable, friendly, and efficient throughout the process. Their support made the experience seamless and enjoyable. I highly recommend this app for anyone in need of a reliable booking system.

Shaanscape

Jun 30, 2025  on Shopify

A very good app, easy to use, Sam's help is very timely. If you are looking for an app that can help you make an appointment, you can try it.

Mint Condition Auto Spa

Jun 30, 2025  on Shopify

Amazingly fast and friendly support! This was the most affordable and feature rich booking app that we found for Shopify

Ordinary Magic Savannah

Jun 30, 2025  on Shopify

today is my first day. thus far, it's an easy set up and the owner is the also customer service. they were QUICK to help me trough the processes.

Share

Jun 29, 2025  on Shopify

It's the best service or event provider I've found, but what really sets them apart is their amazing support. They even answer questions on weekends!

KJ Detailing

Jun 28, 2025  on Shopify

Appointly has been an incredible service for my store. Not only is it free but also better than paid scheduling apps I've used in the past. The team is easy to communicate with and can make specific changes in their programming. Great customer service, free, and a clean and professional UI.

My Store

Jun 28, 2025  on Shopify

This is a total gamechanger! I know Shopify is mainly used for e-commerce, but this makes it super easy to add services as well with an easy to use booking feature. The customer support is also awesome and answers very quickly. Highly recommend.

Headlight Cleaners

Jun 28, 2025  on Shopify

excellent customer service and I like the app. Dont know how it compares to others i never tried a different one but im satisfied with this

Karting Cheste

Jun 27, 2025  on Shopify

Great app and even better support! I’m really happy with how easy this app is to use — bookings are straightforward, with no confusing steps for the customer. The price-to-service ratio is excellent, and the support team is fantastic. Sam was especially helpful, quick to respond, and made sure everything was running smoothly. Highly recommended!

OddballTrip

Jun 25, 2025  on Shopify

ncredible support and super flexible app! I’m building a multi-partner travel marketplace, and Appointly is exactly what I needed — simple, powerful, and affordable. What really sets it apart is the support: fast, personal, and genuinely helpful (thanks Sam!). Being able to customize the widget to match our brand and remove the default branding for free? That’s rare. Highly recommended for anyone who needs a solid booking tool without the headach

NAIL & BEAUTY BY SUKI

Jun 24, 2025  on Shopify

Currently in the process of setting up my website and found the app very easy to use. Extremely customisable and affordable compared to competitors. The developer Sam is also extremely helpful and is quick to assist on live chat

The Lost + Found Department

Jun 23, 2025  on Shopify

Fantastic help to ensure this ran smoothly on our store. Prompt replies and great assistance. Thank you!

Lotus & Lune Apothecary

Jun 22, 2025  on Shopify

I worked with Sam to get fully setup and it was a VERY smooth and seamless process. He's quick to respond and makes the process that much better. If you need an app for booking calendar events, appointments, and zoom meetings. Download this app!

Pink Vintage Jewellery

Jun 20, 2025  on Shopify

I love this app!!! I have been using this app for around 4 months now and am really impressed with it. When you get stuck, the customer support is amazing. It is affordable too for start up businesses.

My Store

Jun 19, 2025  on Shopify

This is the best app for service by far! No hidden fees, simple to use and allows many variations. I have recommended this one to everyone I know in web development and they all love it. The cherry on top is that the founder and operators of this app are extremely responsive and helpful with anything I've ever needed. !!!!!!!!10/10 FOR SERVICES!!!!!!!

TYPE 4 WIGS by MAWUENA HAIR

Jun 19, 2025  on Shopify

Apntly has made managing our bookings so much easier. The platform is simple and straightforward, which makes the whole process smooth for both us and our clients. What really stands out is the team, they’ve been super helpful and quick to respond to any questions we’ve had. It’s been a really positive experience so far.

Magic Memorials LTD

Jun 18, 2025  on Shopify

Sam was excellent, highly recommended. Adding this to my website has enabled me to automate the service side of my business. Great asset to shopify.

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