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Customer reviews: Apntly Appointment Booking App

Develop by Appointly

Reviews (1,135)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

bricksandminfigsmetroeast

May 22, 2025  on Shopify

Greatest customer service! Sam went above and beyond. He assisted us with a custom color to match our store brand. He modified code so our appointments would follow a certain pattern when populated on our calendar and added our custom question details to the calendar appointment. He also helped us link different sub calendars so our team can share the parent calendar and allow our services have their own sub calendars. Truly a great app. Very happy with the service and support.

Frosty Brothers Ice Cream Truck`

May 22, 2025  on Shopify

Great Customer Service! I was able to make the change that I needed and great response to any of my questions. Any edits that needed to be done were done in a matter of minutes.

The Rooted Plant Shop

May 22, 2025  on Shopify

Great service and easy to set up! The appointments show up in my orders so any team member can we the appointments. Thank you!

Coaltown Coffee

May 22, 2025  on Shopify

We've been using Apntly for several years now, and it continues to be an essential part of how we run our training program. The platform is reliable, intuitive, and has made the appointment booking process seamless for both our team and our customers. What really stands out is how easy it is to manage schedules, make updates on the go, and keep everything organized in one place. The user interface is clean and user-friendly, and customer support has always been responsive and helpful whenever we've had questions. Apntly has helped us save time, reduce no-shows, and offer a smoother experience to our customers — we highly recommend it to any business looking for a dependable and efficient booking system.

Rare Roses

May 20, 2025  on Shopify

Clean layout with simple and easy set up. Many things make them great but their customer service is unmatched which puts them above all others options on the app store.

Petra Star

May 20, 2025  on Shopify

I have recently installed Apntly on my Shopify website. It was easy to install and has great customer service. For a small business it works seamlessly.

neon chérie

May 19, 2025  on Shopify

Great app for managing your coaching products! Easy to install and modify. I had a question, which the support resolved really quick. Thank you. Clear recomandation from Luca, neon chérie fashion

Manali

May 19, 2025  on Shopify

I just installed the app – everything worked smoothly and it feels very intuitive to use. I had a few questions about the design, and Sam responded right away. The app looks very promising.

HupSix

May 17, 2025  on Shopify

So far, so great! The team has been ultra-fast at responding (even on the weekends). The team is super helpful making getting up and running really fast and pain-free. The app works smoothly and has a lot of options. Highly recommend!

Healing InnerG

May 17, 2025  on Shopify

This app is by far amazing and easy to use. Great customer service and great response time. i haven’t came across any problems thus, far highly recommend..

Aruna Arokiya Maiyam

May 16, 2025  on Shopify

Loved the app. Very affordable. The developer responded pretty quickly to adjust the app colours according to my brand colours. Would definitely recommend it.

IdahoGiftBaskets.net - CGB

May 15, 2025  on Shopify

So far so good! The customer service is AMAZING! And the ease of the app, once you get using it, becomes so easy and effortless. And GREAT PRICE!

Tofino Surf Adventures

May 14, 2025  on Shopify

Great help, got exactly what I wanted from the other apps for a better price. Super helpful support from a one-man-army. Keep it up man!

Shop Rust & Ruffles

May 14, 2025  on Shopify

This is the easiest calendar app I have tried to install. I have been frustrated with other apps and this was so easy! The customer service is super fast. I highly recommend. Customers are finding it easy to book their appointments also!

Lieblingsinsel Shop

May 13, 2025  on Shopify

It works very well. Very very fast, friendly, and helpful personal support via chat. Easy installation.

Foreign Facess

May 13, 2025  on Shopify

Great product with a ton of customization! Really helps with my business with all our appointment booking needs. Best part is: the dev who made the app is super helpful and available. He has helped a ton and I can definitely recommend Apntly

Dear Daughters Design

May 13, 2025  on Shopify

The app was extremely easy to set up. Within seconds I was able to offer classes in my Shopify store so I can expand offerings locally quickly. I had a question about customizing meeting duration and it was answered within minutes and resolved quickly.

Bloodmoon Astrology

May 13, 2025  on Shopify

I’m really impressed with how simple it was to get Apntly up and running. Customer service is amazing — fast, friendly, and helpful. The pricing is very reasonable. Highly recommend this app if you need a smooth, reliable way to handle appointments!

The Good Shaman

May 13, 2025  on Shopify

This app has been a game changer for my business! Every minor or major condition I can think of, it has accomplished for me. The customer service is top tier.

Native Doors

May 13, 2025  on Shopify

Easy to use with seamless integrations. Users love its convenient features like booking management and automated reminders. Excellent and fast customer support is a recurring highlight. Highly recommended!

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