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Customer reviews: Appointment Booking App Apntly

Develop by Appointly

Reviews (1,123)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Bodegas La Catedral

Aug 14, 2025  on Shopify

Muy buena aplicación. Está muy completa. Lo único es que debería de habilitar la opción en español para que sea más facil, pero por lo demás, muy bien

Timmy Smith

Aug 13, 2025  on Shopify

Nice and easy to set up and simple for customers to use. A great booking system and perfect for our needs (we only offer bookings on one of our products). Also, a good price compared to some other systems. Sam is also there with answers when you do need to ask about anything.

Bon Bureau Design Inc.

Aug 13, 2025  on Shopify

I just installed Appointly and so far, everything has worked exactly as described. Sam, the founder, was incredibly helpful and quick to respond, he made the widget visible on my product page right away and adjusted the colours to perfectly match my brand. I haven’t tested the full functionality yet, but my initial experience has been excellent.

Arwendayle

Aug 12, 2025  on Shopify

Sam is awesome - Support is awesome - is there anything left to say? Support is quick and very accurate. The App is very customizable and easy to use. Thank you very much for all little bit of help setting this up.

Fluency with Numbers

Aug 09, 2025  on Shopify

Outstanding Booking App – Reliable & Supportive! This app has made scheduling appointments a breeze! The interface is super easy to use. Bookings are all seamless, and it integrates perfectly with my calendar. What really sets this app apart is the support behind it. The developer is incredibly responsive and prompt at addressing any questions or issues. It’s clear they genuinely care about providing a great experience and continuously improving the app. If you're looking for a reliable, professional, and hassle-free way to manage appointments, look no further. Highly recommended!

Craft Studio London

Aug 05, 2025  on Shopify

I tried quite a few different booking apps in Shopify and found this to be the best out of all of them and also the owner is super friendly and helpful. Would highly recommend!

Woos Boutique

Aug 05, 2025  on Shopify

im a hair stylist new at starting my online business. Adding this app has helped with being able to book my clients online !

Aromaria UK

Aug 05, 2025  on Shopify

Excelente aplicación, me ayudo justo a resolver el problema de booking que no había podido resolver anteriormente. Definitivamente la recomiendo

LT Creations au

Aug 05, 2025  on Shopify

I was looking for a booking app for my art and craft workshops. Apntly works perfectly within Shopify. I chatted with Sam (the owner) within minutes of installing and was helped to make the changes I needed. This app is the way to go for getting appointments or bookings organised at a great price too. Love your work Sam.

Resilience Skin & Beauty

Aug 01, 2025  on Shopify

Very quick response to service questions and helping me out! I was pleased with the outcome and how convenient it was to work with the assistant in the chat. I had troubles and he fixed things for me! I also found out you can you FACETIME as a third option. You can put the location of the appointment set to address and paste the link to the facetime call

CurlyGirlMethodClub

Aug 01, 2025  on Shopify

Looks great so far - service is beyond excellent - interface is modern, easy to use calednar app to add booked calendar appointments to my store

Paw & Bark

Jul 31, 2025  on Shopify

So far so good, I had been using another appointment app but this one has amazing flexibility better than any others, great support with a human if needed and makes my online booking for my clients so easy!

First Step Immigration

Jul 30, 2025  on Shopify

This app is great! it is very easy to navigate and set up as a very busy individual. The owner of the app is also very helpful with reaching out to help customize widgets or any other issue that may be occurring. cannot go wrong with this one !

Merel van der Veen

Jul 30, 2025  on Shopify

Love the app. Really easy to use. Works perfectly with everything in Shopify. Looks great. You can adjust the colors to your own style. And their customer service is amazing. Respond very quick, are nice and really help you further. And their pricing is really good for what you get.

bead&more

Jul 29, 2025  on Shopify

Ich benutze die App erst seit heute, aber es scheint alles wunderbar zu funktionieren. Der Support ist sehr schnell und mein Sonderwunsch wurde umgehend umgesetzt. Auch meine weiteren Fragen betreffend Einrichtung wurden umgehend beantwortet. Mithilfe der Dokumentation (die ich erst nach dem ausführlichen Chat entdeckt habe, wäre aber das meiste selbstklärend gewesen. Das passiert wenn der Support so zuvorkommend, schnell und hilfsbereit istDanke Sam!

Veritable Distillery

Jul 28, 2025  on Shopify

Sam is incredibly responsive and super helpful in getting everything set up and working the way you want - great app.

Sacred Light

Jul 27, 2025  on Shopify

I am a beginner with all booking and this has been very straight forward experience. When I needed assistance the chat was very quick and an actual person.

The Dust Studios

Jul 23, 2025  on Shopify

Compared to other I have researched it is very easy to get up and running the support has been great with any questions I had with configuration and set up of the booking app.

Celtic Coastal Creations

Jul 23, 2025  on Shopify

Excellent service, our whole business operations rely on booking appointments and scheduling with ease. I am not a very technical person but the app was very easy to integrate with our store and Sam is really helpful whenever I have silly questions :) Our business is a service based business which isnt usual for shopify, but using Apntly has made this all smooth and possible for us. Really happy with everything so far and looks like new really useful features we were looking for have now also been added. Thanks Sam & Team

My Store

Jul 23, 2025  on Shopify

My experience (as the web developer) with the brand has been pleasant. I faced an issue with connecting the scheduling time and it was fixed immediately. I love how smooth the integration is on our site and how adjustable it is. For a one-man team I hope Sam receives a ton of support on his journey. I am looking forward to more positive experiences from this company.

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