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Customer reviews: Upsell by AMP

Reviews (72)

Overall rating
4.9

What Merchants Think

The general consensus among merchants is that "Upsell by AMP" is an effective and user-friendly app that significantly enhances their sales process, particularly due to its exceptional customer support. While many find it to be an invaluable tool for increasing Average Order Value (AOV), especially with features like customizable upsell and cart functionalities, some users express a desire for more flexibility in messaging and advanced features to maximize upsell potential.

Key Strengths

  • Exceptional customer support with fast response times and willingness to assist with customizations.
  • User-friendly interface that simplifies the setup and customization of upsell features.
  • Robust and effective in increasing Average Order Value (AOV).
  • Seamless integration into existing store designs and workflows.
  • Positive impact on sales from day one of use.
  • Comprehensive suite of functionalities, including upsell, slide cart, and AI-driven upsell recommendations.

Common Concerns

  • Some users feel the upsell offers can be too aggressive and disrupt customer experience.
  • Desire for more flexibility and control over messaging for upsell funnels.
  • Occasional issues with app interface being perceived as clunky or not intuitive.

Final Thoughts

"Upsell by AMP" is widely regarded as a powerful and valuable app for Shopify merchants looking to boost their sales through upselling. Its notable strengths lie in its excellent support team and user-friendly design, making it a top recommendation for merchants with varying technical expertise. While there are a few concerns regarding feature improvements and customization flexibility, the overall satisfaction with its functionality and customer service makes it a highly recommended tool for enhancing ecommerce revenue.

yummytummy

Feb 15, 2025  on Shopify

If upsells are presented too aggressively, it can lead to customer frustration, especially if the upsell offers feel irrelevant or disruptive.

Madrinas

Feb 07, 2025  on Shopify

Way more thorough and customizable compared to the competition. We were manually coding some of these type of cart add ons and it took hours. Being able to just click a few buttons and easily set these up has been a game changer! My one suggestion is they dig into some more advanced ways to prevent abuse of the cart add ons though. Phenominal support too! Very willing to help with set up and customizations! <3

Danoova.com

Jan 31, 2025  on Shopify

Excellent Service and Support! I am extremely satisfied with the AMP Upsell app and the service the team provides. They respond incredibly fast, give clear and well-structured answers, and explain everything with great examples. Additionally, I had a call with them where I could explain my needs. Not only did they listen carefully, but they also immediately applied the basics, allowing me to build further from there. Truly top-notch service! I have never experienced such outstanding support with a Shopify app before. A huge thank you to the entire team – I look forward to generating lots of upsells with this amazing tool!

Newlyfe

Jan 01, 2025  on Shopify

It's hard to express just how great this team is at helping set up the app, adding custom code, and being patient with us as we progressed through the setup phase during our peak season. The customer and support service provided by the entire team is unparalleled compared to any other company I've worked with.

Hairbrella

Dec 01, 2024  on Shopify

The app is great. Does what it says and definitely adds revenue. The standout feature is the support. A++ on helping with anything from customization to adding features. Definitely recommend!

Wristbuddys

Nov 25, 2024  on Shopify

Amazing app with an even more amazing support team! They’re super responsive, professional, and always go the extra mile to help. Couldn’t be happier – highly recommend!

Bearbottom Clothing

Nov 24, 2024  on Shopify

Helpful support team that's quick to reply. We previously used SlideCart and upgraded to Upsell. The team helped us get everything switched over and assisted with a few customizations we needed.

Snakehive UK

Nov 24, 2024  on Shopify

Simple app interface, very user friendly. Support are always responsive and provide helpful suggestions. We hope the app continues to innovate to add some more functionality, such as auto-removal of gifts from the cart when tired gifts are being used and the next tier is reached as this would solve some of our user confusion. Other than this, app is brilliant!

Nahuit

Nov 17, 2024  on Shopify

Probably the best upsell app I've used, very intuitive and user-friendly with lots of customizable options. Support response time is extremely quick and has helped me fix my issues promptly. Highly Recommend!

BOOMBA PH

Nov 07, 2024  on Shopify

Awesome support team, they assisted me until my request and the bug with my discount code were resolved, and they responded quickly. I really appreciate it. Thanks!

LUXAPOLISH

Nov 06, 2024  on Shopify

I came from Slide Cart - their other app. And wow! Upsell has so many features and I am already seeing a return within the first week! Takes a minute to understand how to navigate but their team is there every step of the way and are the most helpful and have lightning fast responses! Out of the box this app looks native to our store and works seamlessly. Thank you so much AMP team!!!

Soulscape

Oct 30, 2024  on Shopify

I was looking for a cart feature that lets me add a progress widget to boost AOV. After testing many apps, I kept running into issues, some had limited customization options, and others just slowed down my store. AMP lets me create the ideal cart setup, and their support team is in point, they’re super open to helping with customizations to get everything right, even if its micro details. The app’s price justifies itself for the value, and Im looking forward to see how it helps increase our store's sales.

Avoro Design

Oct 28, 2024  on Shopify

Fantastic support, helped customise the app to match our theme and fixed any issues straight away! Great to have 1 app covering all upsells and slide cart, AOV has increased already. 100% the best upsell app for Shopify stores, I have tested them all.

Starfish Project Wholesale

Oct 23, 2024  on Shopify

We have upgraded to this app after previously using the SlideCart app for several years. We love that it allows us to continue to use our slide cart and provides additional ways to encourage customers to buy. Most of all, the support team at AMP is incredible! They are quick to respond, eager to help, and always follow up on the projects they help us with. You can count on them to find a solution and implement it if it is possible.

Dough Parlour

Sep 27, 2024  on Shopify

Our store needed the app to be manually coded in and the team was super helpful in setting this up for us. They also went above and beyond with helping set up anything else we needed.

Woolly Clothing Co

Sep 24, 2024  on Shopify

Nice looking app, was able to blend it in to our existing site style really easily, and it makes the various upsell mechanics very simple and pretty. The support team is also top notch, responds to questions quickly and makes things happen. Great team to work with.

Fox & Fallow

Sep 24, 2024  on Shopify

Love this app and the dev team's responsiveness in fixing any issues has been amazing. Also love having just the one app now with slide cart functionality. Upsells are working super well too.

Semaine Health

Sep 15, 2024  on Shopify

We use Lifetimely and already love it, so it made sense to switch over our post purchase upsells to Upsell by Amp. We're just getting started with the app, and super excited to dive into their user-friendly dashboard analytics. 10/10 great customer service team, respond in a timely manner and super patient with our million and one questions. Thank you all so much!

HARLOW HARRY

Sep 03, 2024  on Shopify

Loving this app and really appreciate the team's responsiveness in helping me set up and trouble shoot. Seeing results from the product page placement upsell and love having 1 app with slide cart functionality. Highly recommend.

Hauser Company Stores

Sep 02, 2024  on Shopify

The app functions great on our site and customer service is amazing! We made a request for a function that was missing after an update. Just over a week later the customer service team reached back out to let us know that the functionality had been added! Amazing service and a wonderful team.

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